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Customer Reviews for MSI Metro Charcoal 12 in. x 24 in. Matte Porcelain Floor and Wall Tile (16 sq. ft./Case)

Internet #203673203

Model #NMETCHA1224

Store SKU #949449

  • Matte gray stone look porcelain tile with a classic style
  • Perfect for bathroom, fireplace, garage, kitchen and shower
  • Stone look tile for indoor and outdoor commercial and residential

Customer Reviews

  • 4.3
    out of 1,126 reviews
  • 81% recommend this product
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Showing 1-30 of 1,126 reviews
Kitchen & bath flooring
I had these installed in my kitchen and baths last week. I love the look. It gives each space a high-end finish. I plan to buy a few more boxes and install these in the master bath too.
by
    • Recommended
    We installed it in our bathroom and it looks gorgeous! We also bought some for our basement laund...
    We installed it in our bathroom and it looks gorgeous! We also bought some for our basement laundry room.
    by
    • Verified Purchase
    • Recommended
    looks good
    It looks good paired it with polyblend plus oyster gray.
    by
      • Recommended
      1 found this review helpful
      Be very careful, colors are wildly off, lot-to-lot
      As you can see in the photo the same tile Metro Gris, has extreme differences in color depending on the lot. In this case it was also different production countries, Turkey and Mexico. I get that things are made in different countries, but MSI has some pretty poor quality control of colors are so far off. That's why I rated the quality so low. It's actually a fine tile from either country, but they need to at least be close in tone.
      by
        6 found this review helpful
        Nice finish, excellent look for living/dinning room flooring. Easy install due to size of tiles. ...
        Nice finish, excellent look for living/dinning room flooring. Easy install due to size of tiles. Completely satisfied with the finish.
        by
        • Verified Purchase
        • Recommended
        Turned out very pretty
        Looks pretty on our new master bath floor. It is a bit hard to clean the grout off in some spots. Overall, happy with the look.
        by
          • Recommended
          Very Nice
          Finally! found some modern and stylish tiles to complement a modern bathroom that are actually very affordable. Like them so much going to do the walls to! No issues so far with quality, tiles are bloody tough! So make sure you have a good tile cutter and don't be shocked if you destroy some drill bits! Beautiful tiles, I recommend Fusion Pewter grout to finish the job! Cheers! SAG
          by
            • Recommended
            Super sharp look! Love the color and everything!...
            Super sharp look! Love the color and everything!
            by
            • Verified Purchase
            Slight color change in batch
            Tile looks great but different batches have a slightly different tone, see pics
            by
              • Recommended
              1 found this review helpful
              We're using this tile for our master bathroom remodel both on the floor as well as the shower sur...
              We're using this tile for our master bathroom remodel both on the floor as well as the shower surround. Project isn't quite finished, but here's a photo of the progress so far...I think it looks great!
              by
              • Verified Purchase
              • Recommended
              Ordered this tile online and the contractor picked it up at the store. There were no broken tiles...
              Ordered this tile online and the contractor picked it up at the store. There were no broken tiles in the box (I asked him to check before picking up). It's been installed and it looks absolutely beautiful! I saved $4000 by using this tile instead of a much more expensive tile that was similar at a tile shop. VERY happy with the product!
              by
              • Verified Purchase
              • Recommended
              looks as descrived.
              See pics. No complaints. I used a dark brown grout by accident and still looks good.
              by
                • Recommended
                1 found this review helpful
                Brings a modern look to a small bathroom
                Nice modern look at a great price. Metro Charcoal tile with Bone Grout.
                by
                  • Recommended
                  1 found this review helpful
                  Good looking tile for walk-in shower walls. Just need to...
                  Good looking tile for walk-in shower walls. Just need to clean mortar off fast.
                  by
                  • Verified Purchase
                  It's sharp looking tile but it is junk. Many of the tiles were not "square" so made installation ...
                  It's sharp looking tile but it is junk. Many of the tiles were not "square" so made installation super tricky. There was 1/4" difference in many of them. Classic case of you get what you pay for ..... All in all we are happy with how it turned out though
                  by
                  • Verified Purchase
                  Beautiful look, flat, and square!
                  The color is incredible. I laid this down DIY and it was my first tile job ever. Pros: Matte Finish Color Size Tiles came out pretty square and flat - better than I was expecting. This allowed me to do a 50% offset and 1/16th grout line with almost zero lippage and super consistent spacing. Cons: Hard to cut - my scratch tool did pretty well but using an angle grinder w/ a diamond tile blade I kept getting chips. Luckily thats usually where a fixture will cover it, but still. No bullnose for this finish MSI? It's sold with almost all the other finishes but not this. Really struggling to figure out a solution for the base trim.
                  by
                    • Recommended
                    1 found this review helpful
                    This tile is great, I used this for my first ever tile job and it came out amazing. It was easy t...
                    This tile is great, I used this for my first ever tile job and it came out amazing. It was easy to cut, but it is all about the look. Very high end. At 1.50 a square it can't be beat.
                    by
                      • Recommended
                      It is disturbing that you sell a product with two different colors, two different sizes, amd thre...
                      It is disturbing that you sell a product with two different colors, two different sizes, amd three different dates with the same skew # in the same store. I bought ten boxes of glacier tile with two out of the ten boxes being a different dye lot. Fortunately, I was able to finish the back wall of the restaurant, but I am now unable to order the same color and must use a different color to finish the rest of the job. Very unprofessional.
                      by
                      • Verified Purchase
                      3 found this review helpful
                      I had it installed and I love the clean modern look. This is a rental and as popular as laminate...
                      I had it installed and I love the clean modern look. This is a rental and as popular as laminate is, we did't want to cut up a 1 bedroom apartment with tile in bathroom and kitchen and laminate in the rest, so opted for a consistent clean look throughout. Far more durable in the event of water damage also. Another great thing about this tile is it has almost a grip to the surface so no slipping! I was initially opposed to tile as it reminded me of my slippery house from the 80s, but tile has come so far these days with many more stylish options and anti-slip surface. I will definitely use tile in other rentals from now on.
                      by
                      • Verified Purchase
                      • Recommended
                      2 found this review helpful
                      Beautiful. Be sure each box matches in shade. We will have to remove 3 tiles and search out the r...
                      Beautiful. Be sure each box matches in shade. We will have to remove 3 tiles and search out the right shade.
                      by
                      • Verified Purchase
                      • Recommended
                      In general, the project turned out beautifully. I marked it down a star because almost all of the...
                      In general, the project turned out beautifully. I marked it down a star because almost all of the tiles had a chipped corner. The same corner on all the tiles from 7 boxes. The chip was from the backside out and didn't affect the front side on most of them. However, there were a few that came through to the front so I used those in areas where I needed to cut.
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      Good product used on walls and floor in bath looks great
                      Good product used on walls and floor in bath looks great
                      by
                      • Verified Purchase
                      • Recommended
                      They look is great and the price is excellent. It was not always cutting great on the tile cutter...
                      They look is great and the price is excellent. It was not always cutting great on the tile cutter i have compared to other large tiles i have done in the past. Sometimes it would chip. Also, i had to buy 15% more tile compared to my regular 5% more because many tiles come with imperfection. Be aware of this when you buy them
                      by
                        • Recommended
                        I purchased these tiles for installation in my 3 bedrooms. I bought them before I read through th...
                        I purchased these tiles for installation in my 3 bedrooms. I bought them before I read through the reviews. Once i had them home and sitting in my garage, I looked up reviews. People stated a color variance in some of the tiles which resulted in a checkered look. I was nervous but didn't want to go through the hassle of returning them. I double checked all the tile boxes to ensure they were the correct color and I purchased them all at one time from the same store. The tiles were installed. They look nice over all however, there is indeed a color variance and the floor looks checkered. I am not happy about it however, since this tile is in the bedroom and not in a hallway or kitchen, it wont be as noticeable. Out of the 36 cases of tile that I purchased, 2 of them were darker in color than the other boxes. This is super annoying considering this floor project was a 5k investment that turned out half asked due to a color variance in the tile. Do yourself a favor and just stay away from these tile unless you are tiling a bathroom floor (or small space).
                        by
                          1 found this review helpful
                          Love the look of this tile - however my contractor struggled with the installation as the tiles v...
                          Love the look of this tile - however my contractor struggled with the installation as the tiles varied in size by a significant (noticeable amount). We changed grout color twice to find a color that would help mask this. Recommend laying tiles all in a row with 30% off-set and not in the pattern we used (2 x 2).
                          by
                          • Verified Purchase
                          • Recommended
                          We are a remodeling contracting company and have done hundreds of tile walls/floors. We installed...
                          We are a remodeling contracting company and have done hundreds of tile walls/floors. We installed this tile in a laundry room/linen closet. Install was OK, but grouting was horrible. We used a black grout and the grout stained the tile. We have worked for HOURS to get the grout stains off of the tile. We used every recommended method for cleaning the stains with no luck. The only thing that has helped if Mr. Clean Magic Erasers. Very disappointed.
                          by
                            1 found this review helpful
                            Beautiful Tile
                            This is a beautiful tile. It’s definitely a darker gray. Grout color we used was delorean gray. Easy to install. Grout lines are 1/8.
                            by
                              • Recommended
                              1 found this review helpful
                              We were looking for an accent wall in our shower. This is perfect.
                              We were looking for an accent wall in our shower. This is perfect.
                              by
                              • DIY
                              • Verified Purchase
                              • Recommended
                              Love this tile
                              Best tile out there! Tile is strong and beautiful!
                              by
                                • Recommended
                                1 found this review helpful
                                Be ready to return/exchange
                                This tile is great. Cuts nice, looks great. however, I had pieces that were 1/4" - 5/16" longer. it was a major pain to hide the difference because I wasn't running back to double check all lengths that's I would need.
                                by
                                  • Recommended
                                  1 found this review helpful
                                  Showing 1-30 of 1,126 reviews