All Malibu Wide Plank Hardwood Flooring is extremely durable, easy to clean and easy to maintain. All of our floors are sealed with 7 layers/coats of super low gloss urethane finish with aluminum oxide, providing protection from everyday wear and all backed by a Lifetime Residential Finish, 5 Year Commercial Warranty, and Lifetime Structural Warranty. When a metal zipper is rubbed/dragged across any type of hard surface flooring, more than likely scratching will occur. There are ways to prevent scratches and denting on Hardwood Flooring by taking proper precautions to protect furniture and chair legs and feet with felt protectors.
Protect your floor when using a dolly for moving furniture or appliances. Never slide or roll heavy furniture or appliances across the floor. • Place protective pads beneath furniture legs and other heavy objects. • Minimize abrasive material and dirt by placing mats on both sides of exterior doors and by using area rugs in high traffic areas • Use protective mats beneath rolling chairs and keep furniture casters clean. • Keep pets’ nails trimmed. • Remove shoes with cleats, spikes or exceptionally pointy heels before walking on the floor. In the Installation Guide in each carton of flooring and also located under Info & Guides under each product listing page are detailed Hardwood Flooring installation instructions. The first bullet under Owner/Installer Responsibility states: “Before installation inspect the flooring for any manufactured defects. Defects on the face of the planks can be avoided by trimming the plank, and the remainder of the plank used, this is expected to minimize waste. Any board deemed unacceptable should simply not be used. If there are concerns with the quality of the product, please STOP installation and contact the Home Depot to address the issue. Stain missing from the edge of planks should not occur and should not be installed. However if it falls within the 5%-7% waste factor of the total Square Footage being installed it may be under the acceptable allowance. Any issues with the delivery of your flooring would be addressed with your local Home Depot store, or if purchased online call 1-800-HOME-DEPOT (1-800-466-3337). Our Malibu Wide Plank Technical support Toll Free is 800-928-6168 and can address all Technical Questions or Concerns. All Malibu Wide Plank Hardwood Flooring is natural, sustainable, renewable and recyclable and the flooring of choice among the majority of homeowners. Hardwood Flooring is extremely durable, easy to maintain, and an excellent investment in your home.