Thank you for your feedback, DEBORAH. We are very sorry to hear that you have had this experience with the Premium Clear 1/2-Lite Mini-Blind Right-Hand Inswing Primed Steel Prehung Front Door with Brickmold, Primed White. Masonite is dedicated to providing exceptional customer service and we sincerely apologize about any issues that have occurred. We are very grateful for your feedback, and we are looking into forwarding your concerns to our quality assurance department for further review. If you have any additional questions, please don’t hesitate to contact us directly at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Sincerely, Masonite