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Customer Reviews for NewAir Dual Zone 24 in. Built-In 18-Bottle and 58 Can Wine and Beverage Cooler Fridge with French Doors - Stainless Steel

Internet #206311274

Model #AWB-360DB

Store SKU #1001484569

  • Store beverages and wine in two separate temperature zones
  • Stylish French door design lets you open one door at a time
  • Built-in/freestanding design fits easily under kitchen counters

Customer Reviews

  • 3.9
    out of 826 reviews
  • 64% recommend this product
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Showing 1-30 of 826 reviews
This cooler was easy to install. It fit perfect and...
This cooler was easy to install. It fit perfect and the measurements were exact. I love the lock option because my 1yr old continuously try’s to open it.
by
  • Verified Purchase
1 found this review helpful
really please so far with cooler
really please so far with cooler
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great new addition to the house!! I’ve had it now for almost two months and we love it!!!
Great new addition to the house!! I’ve had it now for almost two months and we love it!!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Product looks great, but has flaws
Refrigerator failed less than two years after install. It appears as if the refrigerant leaked. It no longer cools. The temperature was never consistent. Making it worse, the temperature contol resets to default every time power goes out. It is frustrating to get a semi-cold beer when the reset is not noticed.
by
Response from Customer ServiceNov 25, 2019
Hi There, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
    Product looks great, but has flaws
    Refrigerator failed less than two years after install. It appears as if the refrigerant leaked. It no longer cools. The temperature was never consistent. Making it worse, the temperature contol resets to default every time power goes out. It is frustrating to get a semi-cold beer when the reset is not noticed.
    by
    Response from newairpwrApr 20, 2022
    Hi There, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
    • Verified Purchase
    The unit works well and is a very attractive addition to our home. Lighting and temperature contr...
    The unit works well and is a very attractive addition to our home. Lighting and temperature control is good. My only complaint is that there is apparently no way to store a default temperature setting. We have frequent momentary power outages and the unit returns to factory default temperatures when the power comes back on. Those defaults are 54 degrees Fahrenheit for both sides -- too cold for red wine, not cold enough for beer! We have owned this refrigerator for about a year and a half. It is much better than a solid-state unit we owned previously. This is surprisingly quieter than the solid-state machine -- the fans in the other one ran constantly and loudly!
    by
    • DIY
    • Recommended
    2 found this review helpful
    For the price and what you get, this product is great! However, it has a known flaw of the temper...
    For the price and what you get, this product is great! However, it has a known flaw of the temperature sensor going out. Unfortunately, ours was on our wine bottle side and froze all of our wine (including some very expensive wine bottles). So, if you are looking for a product like this, just make sure to call shortly after and complain about the temperature reading to get your sensor ordered for when it does go out. Otherwise if you are like me, it will go out a month after the one year warranty expired. So order ahead, and keep a close eye on your cooler! I called NewAir directly and although their customer service was quick, they care less about their customer satisfaction. They even ask at the end if you are satisfied, and despite saying no, they just apologized and said good-bye!
    by
      • Recommended
      3 found this review helpful
      Beware!
      For the price and what you get, this product is great! However, it has a known flaw of the temperature sensor going out. Unfortunately, ours was on our wine bottle side and froze all of our wine (including some very expensive wine bottles). So, if you are looking for a product like this, just make sure to call shortly after and complain about the temperature reading to get your sensor ordered for when it does go out. Otherwise if you are like me, it will go out a month after the one year warranty expired. So order ahead, and keep a close eye on your cooler! I called NewAir directly and although their customer service was quick, they care less about their customer satisfaction. They even ask at the end if you are satisfied, and despite saying no, they just apologized and said good-bye!
      by
      Response from newairpwrApr 20, 2022
      Thank you for your feedback on this NewAir product and we apologize for the inconvenience you experienced with the unit. We are working our best in getting the replacement part back in stock and have it provided to our customers as soon as possible. If there are any other issues you a facing with the unit please give us a call and or email us for support.
      • Verified Purchase
      I just love my new beverage and wine cooler. It looks great in my kitchen. Since I never use my d...
      I just love my new beverage and wine cooler. It looks great in my kitchen. Since I never use my dishwasher I replaced it with this cooler. Best decision I may to make my kitchen look more sophisticated.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      This wine and beverage cooler is the perfect compliment to my renovated kitchen that I have been ...
      This wine and beverage cooler is the perfect compliment to my renovated kitchen that I have been working on the last 12 months. I had to do some modifications to a cabinet near my refrigerator taking out two drawers and two cabinet doors. that I did myself on a Friday night. The cooler was able to fit nicely under my counter top with about an inch or two to spare. I did some carpentry work myself for the two spaces on either side of the fridge with some paint and sealing and it looks absolutely fantastic! My kitchen appliances are all stainless steel and this new addition is definitely a Big Wow factor. It sits between my new oven and refrigerator and I could not be happier. The blue LED lights at night look fantastic and there is more than enough room for all the soft drinks and wine. The adjustable temperature, switch to turn blue lights on and off and the locking mechanism is nice although I don't need that yet! This will make your kitchen look very fancy and is a great addition even if you did only fill it up with soft drinks. Great product! PS. In my photo after I added the wine cooler it inspired me to get new granite and new tile with LED lights. Matches up perfectly.
      by
      • Verified Purchase
      • Recommended
      Extremely nice looking. I purchased another beverage cooler before this one and it was loud. Th...
      Extremely nice looking. I purchased another beverage cooler before this one and it was loud. This beverage cooler has drastically less noise. It cools the beverages perfectly. Has a lock to keep the kids out. I would buy again and certainly recommend.
      by
      • Verified Purchase
      • Recommended
      2 found this review helpful
      This cooler is spacious as well as quiet. Assembly was simple and it fit the space in the kitch...
      This cooler is spacious as well as quiet. Assembly was simple and it fit the space in the kitchen island perfectly. The condo dual sections are great.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Very pleased and quite styish
      We have bought this Oct 9, and although a little nervous from a few reviews on noise, we would like to say we are extremely happy with it. Easy to install under counter, and the noise level is minimal at best. No complaints from us. Seems to cool properly as well
      by
        • Recommended
        Had to order online while in store, and was nervous from some of the reviews I had read about reg...
        Had to order online while in store, and was nervous from some of the reviews I had read about regarding noise. However the noise level is completely satisfactory. It’s only in the dead of quiet can I hear it vaguely while in the kitchen. I am extremely pleased with my purchase at this time. It cools properly that I can tell and it looks very professional. It was purchased on Oct 9, 2018
        by
          • Recommended
          8 found this review helpful
          Very pleased and quite styish
          We have bought this Oct 9, and although a little nervous from a few reviews on noise, we would like to say we are extremely happy with it. Easy to install under counter, and the noise level is minimal at best. No complaints from us. Seems to cool properly as well
          by
          • Verified Purchase
          • Recommended
          love this
          this fit perfectly under my counter and looks amazing. Its super quiet and the dual temp control is awesome it lets me keep water and coffee creamers on one side and then my energy drinks on the other. The blue light is also awesome and makes it stand out.
          by
            • Recommended
            love this
            this fit perfectly under my counter and looks amazing. Its super quiet and the dual temp control is awesome it lets me keep water and coffee creamers on one side and then my energy drinks on the other. The blue light is also awesome and makes it stand out.
            by
            • Verified Purchase
            • Recommended
            Complete junk
            Our contractors built a new bar in our house and recommended this brand so we purchased two units in the last six months we had to replace both original units due to them freezing up the wine and just the other day one of those replacement units went bad and froze up the wine again. In appearance they looked great unfortunately after speaking to a refrigeration guy he told me the compressor and parts or Junk from overseas. Paying $800 per unit you would think you would get some quality in appearance they look great though. Would definitely not recommend they also are very noisy when running
            by
              • Recommended
              19 found this review helpful
              Was a great product for the first few months when it was working perfectly. The unit suddenly fro...
              Was a great product for the first few months when it was working perfectly. The unit suddenly froze everything overnight on the right side including glass bottles that exploded inside. Neither side is the correct temperature at this point. The right side freezes everything and the thermostat reads 81 degrees while the left side fluctuates between 36 to 58. I have both sides set to 36 degrees. Called the company to explain the situation and they told me the problem is most likely the thermostats on both sides for which they would send replacements. They asked me to send them an email explaining everything I had just told them over the phone with some photos. I sent the email and their response was that they are out of stock on the replacement parts as well as the actual unit. So now I have to wait and keep checking back to see which they will have in stock first so that I can get a replacement. I spend over $900 on this unit, including an extended warranty, to make sure I would have a working cooler....just spectacular.
              by
                24 found this review helpful
                We bought this refrigerator after our Magic Chef Dual zone refrigerator stopped working after 4 y...
                We bought this refrigerator after our Magic Chef Dual zone refrigerator stopped working after 4 years because of a leak in the coils and was not repairable. We had it for a little less than a month. I really liked the look of our Magic Chef a little better than the NewAir. We decided to go with this brand over Magic Chef because I was disappointed that it only lasted 4 years before it stopped cooling. Like others that have reviewed this refrigerator, I find that it is a little noisy and kicks on more often. The temp also needs to be reset after a power outage which another reviewer had mentioned. Sort of annoying since we sometime have power glitches in the summertime. You don't really notice the temperature has changed unless you get down to eye level and look directly at it. I guess we will have to monitor it more closely than we did with the other refrigerator. We we do reset it, the refrigerator does go down to the temp that we adjust it to. We bought this refrigerator because we wanted flat shelves for beer and pop cans but we also wanted to be able to chill wine bottles too. The wine shelves are a little odd because you have to flip the wine bottles around forward and backward to be able to reach the capacity that NewAir advertises. That's okay for us as we don't ever have 18 bottles at one time. One other thing I have noticed is that the wine side temp jumps up to 59 degrees when you open the door. It starts dropping down when you close it. I'm not sure if that is a problem or not. I will have to keep my eye on it. The other side does not do this.
                by
                • DIY
                • Recommended
                11 found this review helpful
                6 months in and it works great. I have an open concept rambler with no walls between kitchen and ...
                6 months in and it works great. I have an open concept rambler with no walls between kitchen and living room and I hardly ever hear the cooler. Keep beer cold and wine at the correct temp.
                by
                • Verified Purchase
                • Recommended
                3 found this review helpful
                Worth the money
                We put the unit in our extended kitchen for Wine and cold drinks. Its looks great. The temperature settings are right on. Its a little noisy when the compressor kicks on but I have heard worse and for the money its a not bad. You get used to it pretty quick. Its been less than 6 months but at this point, I would recommend it.
                by
                  • Recommended
                  The cooler is excellent came in great shape easy to put the handles on looks awesome. The dual ...
                  The cooler is excellent came in great shape easy to put the handles on looks awesome. The dual temperature control is great we have wine on one side and beer and other refreshments on the other side plenty of room. It has a real compressor like refrigerators do so like refrigerators you can hear the compressor but it is a very minimal sound and if you put sound deadening material on the back well it might even reduce the little sound you hear.The refrigerator gets cold enough for beer and soda I keep it at 36°. It has dual lights and dual temperature settings with display I’ve had it a month and is working fine I would recommend this to anybody.
                  by
                  • Verified Purchase
                  • Recommended
                  4 found this review helpful
                  Awesome product. would recommend to anyone. wine, soda cans of beer all in one area. Love it.
                  Awesome product. would recommend to anyone. wine, soda cans of beer all in one area. Love it.
                  by
                  • Verified Purchase
                  • Recommended
                  3 found this review helpful
                  I would definitely buy this product again.
                  This is a Great unit. I researched several different units and still had many questions. Other companies I contacted could not answer my questions, or didn't seem to care. I was so disappointment with other companies I was hesitant to contact Newair. What a difference when I contacted Newair. I contacted Newair and spoke with Ashley S, your customer service representative she answered most of my questions immediately. I did have one question she could not answer, however she told me she would find out and get back to me. Within ten minutes she called me back with an answer. I felt so confident and at ease talking to Ashley S. that I decided right then and there to purchase this product. Newair has superb customer service!! I am so happy I purchased my beverage center, I love it!! All my friends that see the unit loves it too.
                  by
                    • Recommended
                    The Perfect Appliance for Families!
                    The Dual Zone Wine & Beverage Cooler is the perfect alternative for families. With the ability to hold 18 wine bottles and 60 cans of pop in individual compartments, there's a drink for everyone!
                    by
                      • Recommended
                      Petered out
                      I bought this 4 years ago and now it wont cool. For the price it should last longer then 4 years
                      by
                      Response from NewAir TeamAug 16, 2024
                      Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service newair
                        Stopped working at almost 3 years
                        Do not buy. As other reviews stated, it seems like it is designed to fail at or near the 3 year mark. I purchased this for a kitchen remodel and I'm disappointed that it's not built to last more than a couple of years. I have a useless fridge in my kitchen.
                        by
                        Response from newairpwrJul 31, 2024
                        Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
                          Stopped Working
                          Unit stopped cooling 2 years after purchase. It has been sitting empty in our bar for a couple years.
                          by
                          Response from newairpwrJul 26, 2024
                          Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
                            Horrible Onesided Piece Of Junk
                            This company should be banned from selling any product. After a few years, one side works and I'm in complete awe of the price point and the lack of responsibility and integrity based on their shortcomings to support their customers.
                            by
                            Response from NewAir TeamJun 23, 2024
                            Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service newair
                              Showing 1-30 of 826 reviews

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                              Cooler Width (in.)

                              23.6 in

                              23.5 in

                              23.5 in

                              23.5 in

                              Installation Type

                              Built-In

                              Built-In, Free Standing

                              Free Standing

                              Free Standing

                              Number of Temperature Zones

                              Dual Zone

                              Dual Zone

                              Dual Zone

                              Single Zone

                              Depth (Excluding Handles) (in.)

                              20.6 in

                              22.5 in

                              23 in

                              23.5 in

                              Bottle Storage Capacity

                              18

                              20

                              19

                              16