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Customer Reviews for NewAir Portable 28 lb. of Ice a Day Countertop Ice Maker BPA Free Parts with 3 Ice Sizes and Ice Scoop - Red

Internet #205504269

Model #AI-100R

Store SKU #1000893124

  • For family health- BPA-free ice is safe to use everyday
  • Compact design- modern portable ice maker fits on any countertop
  • Choose your size- select 3 ice sizes to suit your preferences

Customer Reviews

  • 4.2
    out of 324 reviews
  • 82% recommend this product
Filter by:
Showing 1-30 of 324 reviews
A+...
A+
by
  • Verified Purchase
easy to operate
bought this one after my first broke down. I like this one better !
by
Response from Customer ServiceNov 26, 2019
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
    Ice maker not working and they covered it under wa
    My ice maker was not making ice any longer and I contact there customer suppsup service and spoke to melissa. She helped me out right away and they are sending me a new ice maker. One of the easiest and best companies you can buy from and they stand behind there products!!
    by
    Response from Customer ServiceNov 26, 2019
    Awesome! I’m happy to hear that you are pleased with our customer service. Thank you for choosing NewAir.
      Ice maker not working and they covered it under wa
      My ice maker was not making ice any longer and I contact there customer suppsup service and spoke to melissa. She helped me out right away and they are sending me a new ice maker. One of the easiest and best companies you can buy from and they stand behind there products!!
      by
      Response from newairpwrApr 20, 2022
      Awesome! I'm happy to hear that you are pleased with our customer service. Thank you for choosing NewAir.
      • Verified Purchase
      easy to operate
      bought this one after my first broke down. I like this one better !
      by
      Response from newairpwrApr 20, 2022
      Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
      • Verified Purchase
      In constant use and works great!
      We have used this constantly for almost a month now and love it. It's not silent but definitely not disturbing, the loudest part is the ice falling into the bin.
      by
        • Recommended
        1 found this review helpful
        portable ice machine
        first one had water leak, called on Friday, talked to them I had another one on Monday this one works really well thanks to newair I was only without ice for about a week
        by
        Response from Customer ServiceNov 11, 2019
        Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
        • Verified Purchase
        portable ice machine
        first one had water leak, called on Friday, talked to them I had another one on Monday this one works really well thanks to newair I was only without ice for about a week
        by
        Response from newairpwrApr 20, 2022
        Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
          Best ice maker I have ever had never runs out...
          Best ice maker I have ever had never runs out of ice
          by
          • Verified Purchase
          1 found this review helpful
          Love the ice sizes!
          Love this machine. Customer service was great! Keeps ice going all day long:)
          by
          Response from Customer ServiceOct 14, 2019
          Thank you for posting a review of your NewAir product!
            Love the ice sizes!
            Love this machine. Customer service was great! Keeps ice going all day long:)
            by
            Response from newairpwrApr 20, 2022
            Thank you for posting a review of your NewAir product!
            • Verified Purchase
            Best New air ice maker
            Had a A100 ice maker 10 years. It recently quit. We wanted another just like it. It performs better than the others. Ordered another one and it was damaged. Elmer was quick to respond and get this resolved.
            by
            Response from Customer ServiceOct 3, 2019
            Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
              Best New air ice maker
              Had a A100 ice maker 10 years. It recently quit. We wanted another just like it. It performs better than the others. Ordered another one and it was damaged. Elmer was quick to respond and get this resolved.
              by
              Response from newairpwrApr 20, 2022
              Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
              • Verified Purchase
              5 Star Review
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              5 Star Review
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              5 Star Review
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              5 Star Review
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              nice machine. makes plenty of ice. large size is smaller than regular ice cube but sufficient.
              nice machine. makes plenty of ice. large size is smaller than regular ice cube but sufficient.
              by
              • Verified Purchase
              • Recommended
              1 found this review helpful
              by
              Response from Customer ServiceSep 3, 2019
              Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
              • Verified Purchase
              Just ordered my 3rd Newair Premium 28lb ice maker. First unit failed after 1 year. Bought another...
              Just ordered my 3rd Newair Premium 28lb ice maker. First unit failed after 1 year. Bought another one but this time included the 2yr extended warranty. It failed after 2 years, and as mentioned above, just ordered the 3rd unit w/ extended warranty. Before they fail they work great! BUT you must purchase the extended warranty because they will fail after a year or two. If not for that fact I'd give it 5 stars.
              by
                • Recommended
                2 found this review helpful
                5 Star Review
                Rating provided by a verified purchaser
                by
                • Verified Purchase
                Horrible company
                Booth $250 machine and after 14 months it just stopped working and they didn’t offer me anything since I was outside of the 12 months warranty I was going to buy a new unit and they could offer me anything better than what was on the site and I’m already out $250! Go to a different company I was on with customer service for 2 hours!!
                by
                Response from Customer ServiceAug 7, 2019
                Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
                  It works good but after the first week it makes a funny noise when the water filling tray moves
                  It works good but after the first week it makes a funny noise when the water filling tray moves
                  by
                  • Verified Purchase
                  • Recommended
                  1 found this review helpful
                  Horrible company
                  Booth $250 machine and after 14 months it just stopped working and they didn't offer me anything since I was outside of the 12 months warranty I was going to buy a new unit and they could offer me anything better than what was on the site and I'm already out $250! Go to a different company I was on with customer service for 2 hours!!
                  by
                  Response from newairpwrApr 20, 2022
                  Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
                  • Verified Purchase
                  Money Well Spent
                  WOW! Just one fill makes more ice then I thought. Couldn't quite figure out why the low water light kept coming on with half filled tray. Just empty tray, and let the Ice maker continue until the tank is near empty. Best investment I made in a long time.
                  by
                    Money Well Spent
                    WOW! Just one fill makes more ice then I thought. Couldn't quite figure out why the low water light kept coming on with half filled tray. Just empty tray, and let the Ice maker continue until the tank is near empty. Best investment I made in a long time.
                    by
                    • Verified Purchase
                    It is cute and works really well. Water temperature determines...
                    It is cute and works really well. Water temperature determines the quality of ice cubes. The same water circulates from the reservoir to ice making chamber. As the water cycles it gets colder and you get better shaped ice cubes. The auto shut off works well. Starts forming ice in 15-20 minutes. Add
                    by
                    • Verified Purchase
                    2 found this review helpful
                    This ice maker is great if you need a lot of ice in a short period of time
                    This ice maker is great if you need a lot of ice in a short period of time
                    by
                    • Verified Purchase
                    • Recommended
                    1 found this review helpful
                    The machine makes ice. It takes a while for it...
                    The machine makes ice. It takes a while for it to make a 1/2 gallon bag of ice, say about 2-3 hours. But the cubes are formed, and drop down into the basket. It doesn't seem to keep the ice frozen completely so I have to check it frequently and empty into my bag and place in my freezer.
                    by
                    • Verified Purchase
                    1 found this review helpful
                    4 Star Review
                    Rating provided by a verified purchaser
                    by
                    • Verified Purchase
                    Showing 1-30 of 324 reviews

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