1” x2” were sent instead and customer service said I had to be inconvenienced and go to the store to return them.
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Response from UFPI RepresentativeJan 12, 2024
Dear Gabrielle, Outdoor Essentials appreciates you letting us know about your frustrating experience and we value your feedback! If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@OutdoorEssentialProducts.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Verified Purchase
Dec 14, 2023
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Verified Purchase
Dec 14, 2023
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Verified Purchase
Dec 13, 2023
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Verified Purchase
Dec 6, 2023
Expected the wood to be sticker
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Response from UFPI RepresentativeDec 11, 2023
Dear HomeDepotCustomer, Outdoor Essentials appreciates your business and values your feedback. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@OutdoorEssentialProducts.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Verified Purchase
Dec 6, 2023
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Verified Purchase
Nov 15, 2023
These were okay. Some had rather soft ends that made hammering them in to the ground a challenge. We had to saw off the ends of some because they split. We did end up using them all however.
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Response from UFPI RepresentativeNov 17, 2023
Dear Annie, Outdoor Essentials appreciates you taking the time to let us know about your experience and values your feedback! If there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Verified Purchase
Nov 1, 2023
Stakes had alot of knots and they broke at the knot. Wouldn't buy these again
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Response from UFPI RepresentativeNov 3, 2023
Dear HomeDepotCustomer, we appreciate your business and value your feedback on these stakes. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@OutdoorEssentialProducts.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Verified Purchase
Oct 25, 2023
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Verified Purchase
Oct 25, 2023
Exactly what I needed to keep the Mexican fence post cactuses upright. Sturdy and easy to stake.
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Response from UFPI RepresentativeOct 25, 2023
Dear GMH, Outdoor Essentials appreciates you taking the time to let us know about your experience and values your feedback! If there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Verified Purchase
Oct 18, 2023
1st class quality stuff.
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Response from UFPI RepresentativeOct 20, 2023
Dear HomeDepotCustomer, Outdoor Essentials values your feedback and if there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Verified Purchase
Oct 18, 2023
Great for the anchor support I needed for my yard Halloween Decorations!
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Response from UFPI RepresentativeOct 20, 2023
LJ Davis, we sincerely appreciate your positive review and are thrilled to hear that our products worked well for your Halloween decorations! If there is anything else we can assist you with, please don't hesitate to reach out to our customer service department at UFPRetailCS@UFPI.com. One of our representatives will be more than happy to help you.
Verified Purchase
Oct 18, 2023
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Verified Purchase
Oct 18, 2023
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Verified Purchase
Oct 18, 2023
Just what I was looking for.
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Response from UFPI RepresentativeOct 20, 2023
Dear JIM, we truly appreciate you taking the time to share your experience with us. Your feedback means a lot to us! If there is anything else we can assist you with, please feel free to reach out to our customer service department at CustomerService@OutdoorEssentialProducts.com. One of our dedicated representatives will be more than happy to help you.
Verified Purchase
Oct 18, 2023
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Verified Purchase
Oct 11, 2023
Lovely wood, great color
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Response from UFPI RepresentativeOct 13, 2023
Dear HomeDepotCustomer, thank you for the positive feedback. We greatly appreciate your business. If you would like to discuss this matter further, please feel free to reach out to UFP Retail Solutions at UFPRetailCS@UFPI.com. One of our dedicated customer service representatives will be more than happy to assist you.
Verified Purchase
Oct 11, 2023
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Verified Purchase
Oct 11, 2023
Had 2 of the 6 stakes break at the knot
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Response from UFPI RepresentativeOct 13, 2023
Dear HomeDepotCustomer, we apologize for any inconvenience caused by the dissatisfaction with our stakes. We truly value your business and appreciate your feedback. If you would like to discuss the issue further, please feel free to contact us at CustomerService@OutdoorEssentialProducts.com, referencing this review. Our dedicated customer service team will be more than happy to assist you.
Verified Purchase
Oct 5, 2023
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Verified Purchase
Oct 4, 2023
It is sad to think the label said they are made in china and are SO expensive. We have so many wood and paper mills closed down in Wisconsin and yet we are importing cheap wood from other countries? DUMB. They are far overpriced for what they are and sadly the plastic covered metal ones rust and fall apart so we have little choice.
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Response from UFPI RepresentativeOct 6, 2023
Dear Amy, we’re so sorry to see that you had a less than stellar experience with our product. If you’re open to discussing it further, we’d love to know the details and try to make this right. Please reach out to us at UFPRetailCS@UFPI.com. We’d welcome the chance to earn back your business.
Verified Purchase
1 found this review helpful
Oct 4, 2023
Works fine for the project we needed.
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Response from UFPI Customer ServiceOct 5, 2023
Dear HomeDepotCustomer, thank you for your wonderful review! If there’s anything else that we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Oct 4, 2023
Used the takes to put up orange barrier fencing to keep my dogs out of the mud in the back yard and it is working beautifully.
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Response from UFPI RepresentativeOct 6, 2023
Dear The Navajo, Outdoor Essentials appreciates you taking the time to let us know about your experience! If there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@OutdoorEssentialProducts.com, and one of our representatives will be happy to assist you.
Verified Purchase
Sep 28, 2023
The drill is good for the job.
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Verified Purchase
Sep 27, 2023
The young people need more training.
When you ask them for something, most of the time they are luck of knowledge.
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Response from UFPI RepresentativeSep 27, 2023
Dear HomeDepotCustomer, thank you for sharing your experience! If there’s anything else that we, as the manufacturer, can help you with regarding the stakes, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Sep 20, 2023
I think it was just fine. But how do you realistically rate a piece of rough wood that's basically a one-by-one. But it's doing what I bought it for, holding up some tall plants in our garden
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Response from UFPI RepresentativeSep 21, 2023
Dear HomeDepotCustomer, thank you for sharing your experience! If there’s anything else that we, as the manufacturer, can help you with regarding this lumber, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.