HomeDepotCustomer, Outdoor Essentials appreciates your business and values your feedback. If there is anything else we can do for you, please e-mail our customer service department at ufpretailcs@ufpi.com.
Verified Purchase
Aug 4, 2022
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Verified Purchase
Jul 13, 2022
There was some splitting and curling of the wood but...
There was some splitting and curling of the wood but no more than expected from fresh cut lumber. All in all, a nice product.
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Response from UFPI RepresentativeJul 14, 2022
Bradley, Outdoor Essentials appreciates your business and values your feedback. If there is anything else we can do for you, please e-mail our customer service department at ufpretailcs@ufpi.com.
Verified Purchase
Jul 13, 2022
Just what I needed. Like the way it was packaged....
Just what I needed. Like the way it was packaged.
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Response from UFPI RepresentativeJul 14, 2022
CAROL, , thank you so much for taking the time to leave an excellent review. Outdoor Essentials really appreciates your business. If there is anything else we can do for you, please e-mail our customer service department at ufpretailcs@ufpi.com
Verified Purchase
Nov 12, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Nov 9, 2021
These worked out perfectly!...
These worked out perfectly!
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Oct 29, 2021
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Oct 18, 2021
As advertised. We were pleased. None broken, or crack ....
As advertised. We were pleased. None broken, or crack .
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Oct 6, 2021
The description overstates the quality of the item. Rough cut?...
The description overstates the quality of the item. Rough cut? VERY VERY rough cut, one board was snappen, another cracked the length of the board and both were unusable.
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Response from UFPI RepresentativeJan 17, 2022
We're sorry to hear your expectations were not met. A representative will be in contact with you via email to discuss your issue. Thank You.
Sep 24, 2021
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Sep 21, 2021
That came well packed and as mentioned in schedule. We’re...
That came well packed and as mentioned in schedule. We’re uniform and no damages.
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Jun 10, 2021
U was very happy with the quality of the product....
U was very happy with the quality of the product.
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Verified Purchase
Jun 2, 2021
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Verified Purchase
Recommended
Jun 2, 2021
I purchased 5 boxes of these cedar pickets. All...
I purchased 5 boxes of these cedar pickets. All were wet; this was an easy fix, tho. I returned all after they were dried out because they were definitely not the quality I was expecting. Of the 65 pickets in the order, 16 could only be described as absolute trash and I advised return desk I had placed 13 in one box so they would not be resold, the others in with the rest. My maintenance man rejected the majority of the remaining 49; we have postponed our project for the time being. Home Depot should reevaluate this product/vendor.
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Response from UFPI RepresentativeAug 6, 2021
We’re sorry to hear your expectations were not met. A representative will be in contact with you via email to discuss your issue. Thank you.
Verified Purchase
1 found this review helpful
May 17, 2021
IT IS WORKING OUT GREAT...
IT IS WORKING OUT GREAT
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Verified Purchase
Apr 21, 2021
Pickets were very uneven and thickness also uneven had...
Pickets were very uneven and thickness also uneven had at least three in each bundle that were really chewed up! Good thing we have a planer!
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Verified Purchase
Mar 7, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Dec 11, 2020
Good product. Well made. Well packed. I would definitely buy...
Good product. Well made. Well packed. I would definitely buy again.
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Verified Purchase
1 found this review helpful
Nov 27, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Nov 16, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Nov 13, 2020
a few of the pickets were not in perfect shape...
a few of the pickets were not in perfect shape ie cracks.
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Response from UFPI RepresentativeNov 18, 2020
We’re sorry to hear your expectations were not met. A representative will be in contact with you via email to discuss your issue. Thank you.
Verified Purchase
Oct 7, 2020
Poor quality..Wood chewed up. Was still able to use...
Poor quality..Wood chewed up. Was still able to use after sanding splinters (for interior craft).
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Response from UFPI RepresentativeOct 15, 2020
We’re sorry to hear your expectations were not met. A representative will be in contact with you via email to discuss your issue. Thank you.
Verified Purchase
Oct 7, 2020
It was no like the description. I want the same...
It was no like the description. I want the same picket you sell at your stores that come in fence panels.
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Response from UFPI RepresentativeOct 15, 2020
We’re sorry to hear your expectations were not met. A representative will be in contact with you via email to discuss your issue. Thank you.