DO NOT BUY THIS. JUNK.
I have taught wood shop for the past 30 years . I purchased 24 sanders for both of our high schools. I put out 6 sanders in each school for my students to use in late October and by early December all of them failed. The issue is that they will not hold sandpaper. The pad is poor quality, but the clamping bar encased in rubber wears out within days. WILL NOT HOLD SANDPAPER Stay away from this sander.
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Response from RIDGIDMar 16, 2023
Hello, Andrew - We are disappointed to read about the difficulty you've had with several of these sanders! If you would, please reach out to us at Reviews@RIDGIDmail.com. We are eager to connect and get this issue resolved!
3 found this review helpful
Mar 14, 2023
My students pay the price
DO NOT BUY THIS. JUNK.
I have taught wood shop for the past 30 years and I never had multiple sander go bad after 2 months of use. I purchased 24 sanders for both of our high schools. I put out 6 sanders for my students to use in October and by early December all of them failed. The issue is that they will not hold sandpaper. When you place the sandpaper into the sander and begin sanding the paper comes out of the sander within seconds. No matter what I do it will not hold the paper. I contacted Ridgid and explained the situation. They said that this was normal and that the pad needed to be replaced due to normal wear and tare. My last set of sanders were Porter-Cable. I used these for about 15 years and never had to replace the pad. Other than old age they were awesome. Rigid basically told me that I am stuck with these sanders. They are willing to repair them but this is going to happen again. Their solution is for me to bring the sanders in for repair every 2 months I purchased a lot of Ridgid tools over the years and I never had an issue. They are normally reliable and trustworthy. Not his product. Stay away from this sander.
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Customer review from ridgid.com
Jan 29, 2023
Quiet compared to others AND sheet feed is easy
Purchased a new Makita sheet sander but took it back as the sheet feeding was too exacting, you really had to align the paper but this Rigid allows you to slide it in and release and it is tight and ready to GO! Added bonus is that it is extra quiet for a sander. Warranty is problematic as you have to navigate a web site that is not secure/not well defined so I said F it, hopefully it will last.
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Recommended
Jan 26, 2023
Sandpaper comes loose
Does not hold sandpaper securely, plastic clip get worn away by sandpaper. Need to get new parts.
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Response from The RIDGID Canada TeamJan 31, 2023
Hi Joey, Thanks for your feedback regarding the 2.4 Amp 1/4 Sheet Sander with AIRGUARD Technology. Please contact RIDGID Customer Support at 1-800-474-3443. Thanks, RIDGID Canada Team. ridgidcanada@ttigroupna.com
Customer review from homedepot.ca
Dec 29, 2022
It's a little loud but I love it . I...
It's a little loud but I love it . I wish I could have found a cordless one for the price i got this one but oh well it works great and does the job I needed it for.
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Verified Purchase
Dec 23, 2022
Awesome sander
Very satisfied with this sander. I am sold RIDGID tools.
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Verified Purchase
Recommended
Dec 7, 2022
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Verified Purchase
Nov 23, 2022
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Verified Purchase
Nov 23, 2022
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Verified Purchase
Nov 23, 2022
Poor design
Awful design. When your are holding it, you keep hitting the on/off button because of their location at the head of sander. I returned it.
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Response from RIDGIDNov 30, 2022
Hello, Amy b - We are disappointed to learn that you were not pleased with this sander! We wish we could have been able to connect, so we could have tried to turn this experience around for you. But we appreciate you taking the time to share your feedback with us! And feel free to email us anytime at Reviews@RIDGIDmail.com, if you'd like to continue this conversation.
Verified Purchase
2 found this review helpful
Nov 15, 2022
1 year and a lot of hours. Still works great.
This sander I bought on a whim. I don’t regret it. Only complaint would be the foam pads corners seem to wear out fairly quickly.
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Recommended
Customer review from ridgid.com
Oct 20, 2022
Very good unit quiet and lots of power would highly...
Very good unit quiet and lots of power would highly recommend
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Verified Purchase
Oct 16, 2022
Design Flaws
I returned it and bought the Dewalt
Pros:
1) Attaches directly to the rigid shop vac using car accessory hose.
2) Nice quality carrying case.
Cons:
1) On/Off switch is in a bad location. I kept accidentally turning the unit off when using it.
2) Front sand paper retaining clip has to be pulled out making it difficult to load sheets.
3) If you bump the dust collection back during use, dust blows out around the bags mounting collar. Needs to have a rubber "O" ring or gasket.
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Response from RIDGIDOct 17, 2022
Hello, Pej062 - We are sorry this sander did not meet your expectations! We would have been happy to speak with you about this issue, so we could have tried to turn this experience around. But we appreciate you taking the time to leave your review with us. And if you'd like to discuss this further, then please feel free to email us anytime at Reviews@RIDGIDmail.com.
2 found this review helpful
Oct 13, 2022
I used it and it worked perfect for my needs....
I used it and it worked perfect for my needs.
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Verified Purchase
Oct 13, 2022
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Verified Purchase
Sep 23, 2022
Great Sander
I've owned this sander for several years now. Used it COUNTLESS times. Just now replacing the pad.
I've owned several pneumatic jitterbugs and another 1/3 sheet electric unit. This little guy works great. I like the 1/4 sheet size for my bad wrist. Keeps the unit light. I highly recommend it.
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Recommended
Customer review from ridgid.com
Sep 11, 2022
Don't waste your money
I have many Ridgid products and generally like them. This sander is the exception.
The on/off buttons are in a poor position, it heats up very quickly, the pad wore out on me and I was told by Home Depot that replacements were not available? (ended up going with a third party supplier that works no better), and the front clip will not hold paper. Mine is in the garbage now after it stopped working completely.
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Response from RIDGIDSep 12, 2022
Hello, Sbtny - Thank you for your review. If you would, will you please email us at Reviews@RIDGIDmail.com? We'd like to discuss your feedback further.
1 found this review helpful
Sep 10, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Sep 9, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Sep 7, 2022
Unfortunately this one gets hot quickly....
Unfortunately this one gets hot quickly.
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Response from RIDGIDSep 8, 2022
Hello, Homedepotcustomer - Thank you for your review. If you would, will you please email us at Reviews@RIDGIDmail.com? We'd like to discuss your feedback further.
Verified Purchase
1 found this review helpful
Aug 6, 2022
Overall this is a great sander and has a great...
Overall this is a great sander and has a great dust collection system. The downside is that the sandpaper sticks to the pad when it gets hot (clogged sandpaper). This can be minimized by using talc powder btw pad & paper. Also wire paper holder bends easily allowing sandpaper to slip.
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Verified Purchase
Aug 5, 2022
The unit performs above expectations, gets the job done to...
The unit performs above expectations, gets the job done to my satisfaction.
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Verified Purchase
Jul 29, 2022
Failure
After very limited use (at seasonal cottage) the front clip will not hold the sandpaper in place. This failure renders the sander useless. If it were not for this weak link, it would be a very good sander. It's a shame such a simple component makes this otherwise good product useless and headed for the landfill. Ridgid needs to correct this design flaw.
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Customer review from homedepot.ca
Jul 7, 2022
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Verified Purchase
Jun 22, 2022
sander
not as powerful as i thought
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Verified Purchase
Recommended
Jun 21, 2022
Sandpaper
Bought this a few years ago and worked great for a period of time. Now its sets on the shelf. Won't hold sand paper anymore. Not worth fighting it. May try replacing rubber strip but it will wear out again.
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Customer review from ridgid.com
Jun 9, 2022
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Verified Purchase
Jun 8, 2022
Works great as a 1/4 sheet sander and love the...
Works great as a 1/4 sheet sander and love the carrying case. The front clip is a little tough to release, but holds the paper tight.