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Customer Reviews for Rheem Commercial Marathon 85 Gal. Lifetime 4500/4500-Watt Non-Metallic Electric Tank Water Heater

Internet #205931620

Model #MHD85245

Store SKU #1005850032

  • Rust-free plastic tank ideal in hard water applications
  • Lightweight tank is easy to maneuver and position

Customer Reviews

  • 4.6
    out of 692 reviews
  • 91% recommend this product
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Showing 1-30 of 692 reviews
No problems installing myself...
No problems installing myself
by
    Perfect for what we need. Great quality, easy installation....
    Perfect for what we need. Great quality, easy installation.
    by
      by
        Easy to install. Love the lighter weight...
        Easy to install. Love the lighter weight
        by
          Good water heater.
          Light weight, easy to handle and seems to be making a lot of hot water, so far.
          by
          • Verified Purchase
          • Recommended
          by
            by
              Nope! It had a defective hot water connector out of the...
              Nope! It had a defective hot water connector out of the box- apparent poor QC - unit returned!!!
              by
                1 found this review helpful
                Love the energy efficiency of this product....
                Love the energy efficiency of this product.
                by
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
                  by
                    Rating provided by a verified purchaser...
                    Rating provided by a verified purchaser
                    by
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      Response from RheemJul 30, 2021
                      Thank you for choosing Rheem for you water heating needs and for taking time to review this product. We are happy to see you are enjoying your new Rheem Water Heater!

                      Jennifer rheem
                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      Response from RheemJul 30, 2021
                      Thank you for choosing Rheem for you water heating needs and for taking time to review this product. We are happy to see you are enjoying your new Rheem Water Heater!

                      Jennifer rheem
                      • Verified Purchase
                      Exactly what I was looking for....
                      Exactly what I was looking for.
                      by
                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      Response from RheemJul 30, 2021
                      Thank you for choosing Rheem for you water heating needs and for taking time to review this product. We are happy to see you are enjoying your new Rheem Water Heater!

                      Jennifer rheem
                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      Response from RheemJul 30, 2021
                      Thank you for choosing Rheem for you water heating needs and for taking time to review this product. We are happy to see you are enjoying your new Rheem Water Heater!

                      Jennifer rheem
                      • Verified Purchase
                      Best purchase ever. No more running out of hot water...
                      Best purchase ever. No more running out of hot water anywhere. Not a noise from it.
                      by
                      • Verified Purchase
                      Do not buy
                      We have one that is about two years old. It started leaking. Plumber thought leak was in jetted tub and ripped up beautiful tile on side of tub for access and carved up ceiling below tub on lower floor. He should have flipped on water mains and tested but did not. This tank leaked and damaged the two floors below it (no more beautiful wood and hard to match flooring, damaged carpets, destroyed three or four light fixtures. Now to remove and replace it will be $4k-7k depending upon replacement tank and plumber. What a nightmare. Ordered parts for heating elements and o-ring and they haven't come but the tank appears to be damaged. Aren't these supposed to last more than 2 years? I called tech support and was even elevated to a manager level call handler but nothing has happened. Calling Rheem tech support is like moving the chairs around on the deck of the Titanic!
                      by
                      Response from RheemJul 27, 2021
                      We sincerely apologize for the inconvenience and would like to speak with you in greater detail about your customer service request. I will be reaching out to you the email address you have provided and look forward to speaking with you soon.

                      Jennifer rheem
                        1 found this review helpful
                        WE really have not check out the capacity of this...
                        WE really have not check out the capacity of this unit yet. It does give hot water and seems to be OK, but we will need to check capacity before we actually know what we really think and if it meets our needs.
                        by
                        • Verified Purchase
                        by
                        • Verified Purchase
                        by
                        • Verified Purchase
                        We got this for our family of 5. So far...
                        We got this for our family of 5. So far we absolutely love it! We can all take showers or baths back to back out at the same time. It is wonderful. And the lifetime warranty is amazing!!!! This is what you want! Oh also customer service is pretty good. I had sent them a message on their website asking about the warranty on a different one of their water heaters that was for commercial use, not residential, and someone actually called me back and helped me find the best water heater for me (which was this one). I highly recommend this brand even if you don’t need this big of a water heater!!
                        by
                        • Verified Purchase
                        Good unit for those with water that contains alot of...
                        Good unit for those with water that contains alot of minerals or sediment. It is very lite in weight and easy to install. However wish Rheem would make a 60 gal for a residential replacement.
                        by
                        • Verified Purchase
                        Rating provided by a verified purchaser...
                        Rating provided by a verified purchaser
                        by
                        • Verified Purchase
                        Rating provided by a verified purchaser...
                        Rating provided by a verified purchaser
                        by
                        • Verified Purchase
                        I wouldn't buy any other water heater....
                        I wouldn't buy any other water heater.
                        by
                        • Verified Purchase
                        Leaked immediately. Called Rheem and was on hold for over an hour before the Call was disconnected.
                        Leaked immediately. Called Rheem and was on hold for over an hour before the Call was disconnected.
                        by
                        Response from RheemJun 11, 2021
                        Hi,

                        We apologize for the inconvenience you experienced with your heater and when calling technical support. If you still need assistance please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to help you.

                        Jennifer rheem
                        • Verified Purchase
                        2 found this review helpful
                        Rating provided by a verified purchaser...
                        Rating provided by a verified purchaser
                        by
                        • Verified Purchase
                        Easy to install, it came right up no issues. excellent water heater.
                        Easy to install, it came right up no issues. excellent water heater.
                        by
                        • Verified Purchase
                        • Recommended
                        Rating provided by a verified purchaser...
                        Rating provided by a verified purchaser
                        by
                        • Verified Purchase
                        Showing 1-30 of 692 reviews