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Customer Reviews for Royal Gourmet 3-Burner Propane Gas and Charcoal Combo Grill

Internet #303850464

Model #ZH3002-S

Store SKU #1002875099

  • 3 stainless steel burners, with 25,500 BTU output
  • Firebox is made of organic silicone material, high heat tolerance
  • Charcoal side provides height-adjustable pan and air vents

Customer Reviews

  • 3.8
    out of 152 reviews
  • 61% recommend this product
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Showing 1-30 of 152 reviews
The product is delicate. It arrived dented and with substantial...
The product is delicate. It arrived dented and with substantial damage that would make it difficult to assemble. I had to use a hammer to even out the dents and other tools.
by
  • Verified Purchase
Was disappointed to notice after much work to assemble the...
Was disappointed to notice after much work to assemble the grill that there were several bents in the product. One large, very noticeable dent in front under controls.
by
  • Verified Purchase
Didn't quite assemble the unit in the 40 mins the manual said, but it's a fine unit once put toge...
Didn't quite assemble the unit in the 40 mins the manual said, but it's a fine unit once put together. Been looking for a grill with the features provided for quite some time.
by
  • Verified Purchase
  • Recommended
Excelente Product, ...
Excelente Product,
by
  • Verified Purchase
The drill is easy to assemble ...
The drill is easy to assemble
by
  • Verified Purchase
Nice bbq. I really like it so far....
Nice bbq. I really like it so far.
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
It took my son and I 3 hours ...
It took my son and I 3 hours
by
  • Verified Purchase
Love it!
Love it!
by
  • Verified Purchase
  • Recommended
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
It was smaller than expected and the frame appeared weak....
It was smaller than expected and the frame appeared weak.
by
  • Verified Purchase
1 found this review helpful
Unit had parts missing and parts that would not fit,...
Unit had parts missing and parts that would not fit, even screws that were too short.
by
  • Verified Purchase
Overall the grill is ok. If your looking for high quality, it probably isnt for you. Material tha...
Overall the grill is ok. If your looking for high quality, it probably isnt for you. Material that it's made of is a little thin. Cooks well and fit perfect for the space I needed......
by
  • Verified Purchase
  • Recommended
Good quality for the price ...
Good quality for the price
by
  • Verified Purchase
Love the ability of cooking with either propane or charcoal....
Love the ability of cooking with either propane or charcoal. Can’t tell you how many times we ran out of propane in the middle of cooking now it’s not a big deal.
by
  • Verified Purchase
gas burner side didnt work after the 2nd use very...
gas burner side didnt work after the 2nd use very disappointed. Waste of money.
by
  • Verified Purchase
I actually returned it. It was seemingly decent, but the...
I actually returned it. It was seemingly decent, but the warming racks were not what I expected. They were not wire racks, but more lake plates (similar to burners) which I could only imagine would be hot enough to continue to cook, if not fry, the food.
by
  • Verified Purchase
2 found this review helpful
This is a great buy good quality well made totally pleased
This is a great buy good quality well made totally pleased
by
  • Verified Purchase
  • Recommended
Door manufacturing needs improvement. All other components seem good....
Door manufacturing needs improvement. All other components seem good.
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Awsome unit...
Awsome unit
by
  • Verified Purchase
The directions were not very good. Very vague. ...
The directions were not very good. Very vague.
by
  • Verified Purchase
Rolls great....grills great.....the stainless is a lil cheap....
Rolls great....grills great.....the stainless is a lil cheap.
by
  • Verified Purchase
The charcoal side was disappointing as the adjusting tray for...
The charcoal side was disappointing as the adjusting tray for the charcoal doesn’t have a lot of depth.
by
  • Verified Purchase
3 found this review helpful
Do not waste your money on this. Bought it online from home depot. Too small. Propane side is we...
Do not waste your money on this. Bought it online from home depot. Too small. Propane side is weak. Charcoal side is almost non usable.
by
    2 found this review helpful
    It came all smashed up. Had to return to the...
    It came all smashed up. Had to return to the store. Very disappointed.
    by
    • Verified Purchase
    Assemble was a little bit hard, but everything else has...
    Assemble was a little bit hard, but everything else has been great!!!
    by
    • Verified Purchase
    2 found this review helpful
    Better pay attention to directions and have common sense to put this thing together, took me half...
    Better pay attention to directions and have common sense to put this thing together, took me half a day to put it together, haven’t fired it up yet, cheap, Chinese material, need I say more, not happy!!!
    by
    • Verified Purchase
    4 found this review helpful
    Box shipped in was very poor quality-/ product delivered damaged on corners/ caused problem on d...
    Box shipped in was very poor quality-/ product delivered damaged on corners/ caused problem on door shutting properly/ not of sturdy steel/weak/ no stainless grate/ poor design for grease drainage/ overall... not the quality for the price that I have seen elsewhere/ other grilles offered much more. BAd judgment on my part to have ordered. Gave it away to Fire Department as a golf tournament prize. Probably will last couple of years..
    by
    • Verified Purchase
    Instructions not clear. The pictures are not detailed enough...
    Instructions not clear. The pictures are not detailed enough to put together correctly every step
    by
    • Verified Purchase
    4 found this review helpful
    Showing 1-30 of 152 reviews

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