Customer Reviews for SAFAVIEH Brentwood Navy/Light Gray 2 ft. x 8 ft. Geometric Floral Border Runner Rug

Hi there, Packing and shipping may cause temporary creases in area rugs. To remove them back-roll/reverse roll your rug and allow time for the creases to relax. We also recommend that you refer to our video on how to remove creases - How to Remove Creases from Indoor-Outdoor Rugs. Just remember these creases are not permanent! We hope this information helps!

Thank you for your positive review! We’re glad to hear that you are happy with your purchase. We thank you for your positive feedback and we hope that you will consider the Safavieh brand in the future!

Thank you for your review! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review. Creases of rugs can happen. There are few suggestions you may want to consider to reduce this: • Back rolling/ Reverse rolling the rug (leave it back rolled for 48-72 hours)- place heavy furniture on rug while back rolled/ reverse rolled to keep it from unraveling • Use indoor rug/carpet tape-tape down corners of the rug to secure and flatten the ends of your rug. • Use a rug pad to prevent slipping and sliding • Use a rug gripper for hardwood flooring • Vacuum the rug where the creases are located • Simply allow ample time for your rug or runner to settle *These creases/waves/bumps will normally flatten-out on their own so in most cases you can simply allow ample time for your rug or runner to settle. If you’ve tried all of these suggestions, and this did not remove the creases or flatten the ends, I would strongly advise you to can get in touch with the vendor you purchased from for a return. Please be aware that vendors have their own return policy’s, please reach out to your vendor and see if you are able to return/exchange/replace/ this rug. Please remember these creases are not permanent!

Hello - Thank you for your review. For items received defective or damaged, please contact the retailer where you purchased the item to arrange for an exchange. To ensure a quick resolution please provide your retailer with proof of purchase (invoice), purchase order, tracking number and photos if applicable. Please contact your retailer directly to learn more about their specific return policy.

Thank you for your review. Creases of rugs can happen. There are few suggestions you may want to consider to reduce this: • Back rolling/ Reverse rolling the rug (leave it back rolled for 48-72 hours)- place heavy furniture on rug while back rolled/ reverse rolled to keep it from unraveling • Use indoor rug/carpet tape-tape down corners of the rug to secure and flatten the ends of your rug. • Use a rug pad to prevent slipping and sliding • Use a rug gripper for hardwood flooring • Vacuum the rug where the creases are located • Simply allow ample time for your rug or runner to settle *These creases/waves/bumps will normally flatten-out on their own so in most cases you can simply allow ample time for your rug or runner to settle. If you’ve tried all of these suggestions, and this did not remove the creases or flatten the ends, I would strongly advise you to can get in touch with the vendor you purchased from for a return. Please be aware that vendors have their own return policy’s, please reach out to your vendor and see if you are able to return/exchange/replace/ this rug. Please remember these creases are not permanent!

Hi there! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! Generally new rugs emit an odor. A rug that is made from polypropylene (olefin) may have some off gassing. It’s not toxic but if you are of concern (all synthetic material will have some smell) this odor is harmless, but airing out the rug in a well ventilated area generally solves the problem.We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!