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Customer Reviews for STERLING Ensemble 60 x 30 Alcove Shower Pan Base with Right Drain in White

Internet #202020077

Model #72171720-0

Store SKU #581344

  • Durable, easy-to-clean Vikrell shower material
  • Suitable for install with STORE+ or Traverse wall sets or tile
  • Walls and accessories sold separately

Customer Reviews

  • 3.9
    out of 633 reviews
  • 69% recommend this product
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Showing 1-30 of 633 reviews
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The door doesn’t fit the shower although it was paired up as bought together. I have been weeks trying to get it picked up, they are supposed to pick it up today after speaking with multiple people trying to get it returned!
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Response from Sterling Product ExpertSep 22, 2023
Hello, this is Lisa with Sterling. We are sorry to hear of what has happened with your new purchases. We are happy to discuss this with you further. We would like to connect with you direct. Please feel free to reach out to us at KohlerCustServ@Kohler.com. We are more than glad to help. Sincerely, Lisa A., Sterling Customer Service
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      This item has met my expectations and it arrived in a few days after placing the order.
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          Shower pan looks great. It has just been installed, so I cannot review performance, but it should work great.
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            Great product for the price.
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            Cracking, can not use it.
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            Response from Sterling Product ExpertSep 6, 2023
            MING, my name is Jessica with Sterling Customer Service. I am sorry to hear your Store+ shower unit has cracked. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
            • Verified Purchase
            I like this shower very much. It feels very roomy.
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            Biggest issue is installing the panels. They have to slide in from above. Making valve installation very hard.
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            2 found this review helpful
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            Love it! The shelves are so great for keeping all our stuff neat AND pop out to wash in dishwasher - amazing!
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            The instrctions were very generic. If I hadn't done one of these before, I might have had problems. The pieces fit together well and they were no trouble. The back wall had a 3 inch scratch but it wasn't worth the trouble to complain.
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            cracked after plumbers installed and had to replace. also bends under foot in places when you put your full weight on it.
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            Response from Sterling Product ExpertAug 4, 2023
            Hello, my name is Jessica with Sterling Customer Service. I am sorry to hear your Store+ base has cracked. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to connect with you to assist in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Sterling Customer Service.
            • Verified Purchase
            1 found this review helpful
            I'm not sure if it's the packaging or the shipper but these need to be packaged better.
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            • Verified Purchase
            2 found this review helpful
            Showing 1-30 of 633 reviews

            Frequently Bought Together

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            Price:
            $314.00

            Compare Similar Items

            current item

            Approximate Length x Width

            60 x 30

            60 x 32

            60 x 30

            60 x 32

            Drain Location

            Right

            Center

            Left

            Reversible

            Material

            Acrylic

            Polystyrene

            Acrylic

            Composite

            Installation Type

            Rectangular

            Rectangular

            Rectangular

            Rectangular

            Features

            No Additional Features

            Caulkless, Slip Resistant Floor

            No Additional Features

            No Additional Features