Hello there.
We understand how you feel and want you to have a working refrigerator. Let's go ahead and assist you.
If you are experiencing too much frost, here is a guide to help you. Click on the embedded words.
Frost forms in the fridge or freezer
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146229435) to help our team pull up your information.
Have a great day.
^Camille