Customer Reviews for Samsung 6.0 cu. ft. Smart Freestanding Gas Range with Integrated Griddle in Stainless Steel

Greetings, We understand how important it is to keep our Samsung range clean. Let us give you some tips. Some of the Samsung range has a self-clean cycle; however, this model doesn't have one. You can go over some cleaning instructions for every component of the Samsung range on pages 32–36 of the mode's user manual link below. https://downloadcenter.samsung.com/content/UM/202401/20240112151431945/O_01._DG68-01341A-06_IB_FULL_EN.pdf Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146736398, which will help our team pull up your information. ^Rainly

Hi Carol, We understand the importance of having a working oven especially if there's an occasion. We'd love to help you. On page 40 of the model's user manual link below, you can check the steps if the oven is not turning on.https://downloadcenter.samsung.com/content/UM/202309/20230920161254294/O_01._DG68-01341A-05_IB_FULL_EN.pdf We would be delighted to have a direct conversation with you to learn more about your concern with the oven in your Samsung range. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146705552, which will help our team pull up your information. ^Rainly

Hello there, We know how frustrating dealing with an error code on your range can be. We'd love to help you. To help you diagnose the error code C-F2, please see page 44 under the "Information codes (C-F2)" section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202309/20230920161254294/O_01._DG68-01341A-05_IB_FULL_EN.pdf Here are simple steps to do if the control panel is not working. Please click the embedded word. Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed https://www.samsung.com/us/support/troubleshooting/TSG01110183/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146552407) to help our team pull up your information. Have a great day. ^Camille

Hi Stephanie,

We would love to assist you with your appliance. Kindly provide us with more details about the range.

Please feel free to get back to us via the following options:

1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages

When you message us, please provide us with this reference number (1146520761) to help our team pull up your information.

Have a great day,

-Ernest-

Hi Raul U, Thank you for your review. We would love to speak with you about your range to determine how we can best help you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1146415575 to help our team pull up your information when you message us. Have a great day. ^Aloe

We appreciate you taking the time to share your experience with one of our Samsung ranges, Fred.

Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

Thank you.

-Angelica

Hi TonyB,

We want to inquire more about what occurs with the Bake feature of your Samsung range and would like to assist you as soon as possible.

You may contact our Support Team via the link below to speak with a live representative to better assist you.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

Thank you.

-Angelica

Hi there, We can't even imagine how it feels going all through this with your range. Let us take care of the unit. To help you with the control panel, kindly visit the link below for its diagnosis. Samsung range panel is blank, blinking, or partially or incorrectly displayed: https://www.samsung.com/us/support/troubleshooting/TSG01110183/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146308461, to help our team pull up your information. Have a great day! ^Chrystel