Customer Reviews for Samsung Genuine HAF-CIN/EXP Water Filter for Samsung Refrigerators (3-Pack)
- High-grade carbon block removes up to 99% of contaminants
- Replacement Cartridge DA29_00020B
- Use with Samsung refrigerator system DA97-08043ABC
Customer Reviews
Aug 18, 2024
The company hides the filter
The company hides the filter and does not want to sell it! So there is no help to know the right filter
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Response from SEA CAREAug 19, 2024
Hi there,
We understand where you're coming from. Please know that we're here to help you out, Faisal.
We recommend you contact our Samsung Parts Team at (800) 627-4368. Available from Mon-Fri between 9:00 a.m. - 6:30 p.m. EST. They can check the availability and compatibility of the water filter that you wish to purchase.
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147453954, to help our team pull up your information.
Have a great day!
^Chrystel
Customer review from Samsung USJul 22, 2024
Doesn’t help with hard water.
I bought this product over 3 months ago. I bought some strips to test the water in the house for hardness. Even with this filter in the refrigerator the water from the refrigerator still says it’s just as hard as the water coming directly out of the sink. So it’s not a good product for me. I need a water filter that helps with the chemicals in the water plus how hard my water is.
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Response from SEA CareJul 30, 2024
Hi Nana,
We understand how important it is to ensure your household has clean drinking water, and our water filter works to ensure the water in your fridge is filtered for contaminants. Let's get the information you need to get the best results when using the water filter.
The link below will help you in understand the benefits of having a water filter.
Samsung Water Filter:
https://www.samsung.com/us/home-appliances/refrigerators/water-filters/#benefits
We recommend contacting your plumber to inquire about a water softener system to lessen the hardness of your water.
Should you need more assistance with the water filter or refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147386626) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Customer review from Samsung USApr 22, 2024
Filters make water taste awful.
These filters never top tasting bad. I bought a box of 3 and threw the other 2 out. We have followed the instructions and we have run countless gallons of water through the filter and it still tastes horrible. Don't waste your money. Nice thing is our model refrigerator can operate without the filter. I purchased an 'in-line' filter to filter the water before it gets to the refrigerator.
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Response from SEA CareApr 23, 2024
Hello there,
We understand your disappointment if the water tastes bad. We are here to help.
Here are simple steps to follow if your water tastes bad. Please choose "Water tastes bad." Kindly click on the embedded word.
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147071762) to help our team pull up your information.
Have a great day.
^Camille
Customer review from Samsung USFeb 19, 2024
New Design Doesn't Work on Older Refrigerators
I have a model RFG298HDRS Samsung refrigerator built in 2012. The fridge has been great and still works except for one small issue: new HAF-CIN water filters do not work. In fact, Samsung doesn't even list this model on the filter finder page, almost as if they didn't expect their product to last more than 10 years.
I've been purchasing genuine Samsung water filters for the life of the fridge, and the last ones I bought won't work at all. The water can barely make it through the filter due to a design change. When I remove the filter, the dispenser works fine. Samsung seems to have value engineered themselves right out of a repeat customer when the time comes when I really need to replace this refrigerator.
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Response from SEA CAREFeb 22, 2024
Hi there,
We understand what you're dealing with and wish to aid with this.
I have shared the proper steps in replacing the water filter to get fresh and filtered water. Please head on over to the link below for a more in-depth guide. Kindly watch the YouTube video included for further help.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146879754, to help our team pull up your information.
Have a great day!
^Chrystel
Customer review from Samsung USSep 27, 2023
What is this!?
Received and opened my package 20 minutes ago to find the Samsung water filter box inside was already opened on one end and poorly taped on the other end. One of the filters inside was plastic wrapped, the other wasn’t wrapped at all. For the money I spent, I foolishly expected something new. Now I’m looking at one opened filter I can’t trust and one wrapped in plastic that makes me question its contents. I received what looks like a re-packaged returned item.
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Response from SEA CareSep 28, 2023
I truly understand where you're coming from. Allow us to extend our assistance, Jay1691.
We would love to speak to you directly to discuss this further for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146342638, to help our team pull up your information.
Have a great day!
^Chrystel
Customer review from Samsung USSep 7, 2023
The worst filter. Over priced terrible product
This product is essentially a lie. The packaging provides no information on what exactly is being filtered by the over priced bloated manufacturer. On this day of 8 September 2023, I’ve had a water test performed by professionals from the water filtration industry. The quality scale is 0 to 10, 10 being the worst. The water from my tap returns a 10 horrid. The water from my brand new Samsung refrigerator using the same tap water WITH this filter ranks a 9.
I think Samsung and the manufacturer of this filter need to explain what this filter is doing and why it must exist. The price does not reflect the expected quality. For what it does do, SAMSUNG needs to refund the customers money.
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Response from SEA CareSep 11, 2023
Hi there,
We care about your convenience every step of the way. Getting you assisted is what we strive for.
We would love to speak to you directly about the product to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146268879, to help our team pull up your information.
Have a great day!
^Chrystel
Customer review from Samsung USJul 8, 2023
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Aug 4, 2020
Thanks for the correct filters. Like not leaving my home....
Thanks for the correct filters. Like not leaving my home.
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Jul 12, 2020
Great quality and affordability
Great quality and affordability
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May 1, 2020
A little challenging to install/terrible packaging
It takes a few tries to both align the filter and apply enough pressure to insert the filter properly. You can make a mess from leaking water if you don’t get it right. My biggest complaint is the “theft protected” packaging which is extremely difficult to remove without a box cutter. Clearly Samsung is more interested in pleasing the retailer than pleasing the consumer.
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Jan 29, 2020
As always Home Depot has whatever we need, in stock whether it is brand name or their equivalent ...
As always Home Depot has whatever we need, in stock whether it is brand name or their equivalent brand .
Prices are always great & excellent customer service.
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May 3, 2019
Great last a year or better
Great last a year or better
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Apr 4, 2019
The filter is an okay product. My major issue is with the packaging and how hard it is to replace...
The filter is an okay product. My major issue is with the packaging and how hard it is to replace the filter in the fridge. First, the package. It is very difficult to open this plastic package. While trying to open it, the plastic burst apart and actually cut me in several locations (hand and face). Luckily, no major damage, just some minor cuts. A cardboard box would be a major upgrade. Second, it is very difficult to remove the old filter to replace it. It took me and my husband wrestling it and there is limited space to grip.
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Response from SamsungFeb 3, 2021
Thank you for bringing this to our attention! We really appreciate your feedback. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Shifa
Feb 28, 2019
Just installed the filter, works great so far!
Just installed the filter, works great so far!
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Response from SamsungFeb 3, 2021
We're very pleased to know you're enjoying the water filter Bob! Thank you for being a Samsung member. ^Shifa
Feb 26, 2019
No issues
No issues
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Response from SamsungFeb 3, 2021
That's great Carlos! There's nothing better than a clean drinking water. Thank you for choosing Samsung. ^Shifa
Jan 15, 2019
I have a Samsung 2 door 2 drawer refrigerator I can always find my filter at home depot so I don'...
I have a Samsung 2 door 2 drawer refrigerator I can always find my filter at home depot so I don't have to order it easy process
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Response from SamsungFeb 3, 2021
Thank you for the five stars, Grady! ^SuSu
Jul 17, 2018
Worked great no leaks. ( One of the two we ordered on line leaked) speaks volumes for purchasing ...
Worked great no leaks. ( One of the two we ordered on line leaked) speaks volumes for purchasing at your local Home Depot Store.
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Response from SamsungFeb 3, 2021
Hello Pat, I'm glad you like your filter. We're happy to have you part of our Samsung family! We appreciate your business.
^Lizzette
^Lizzette
Apr 24, 2018
Works great I change it every 4 months the ice comes out really good. Glad to have a filter.
Works great I change it every 4 months the ice comes out really good. Glad to have a filter.
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Apr 24, 2018
This is the original filter replacement, which was designed for the Samsung Refrigerator that I p...
This is the original filter replacement, which was designed for the Samsung Refrigerator that I purchased
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Apr 17, 2018
Super easy to remove and install.
Super easy to remove and install.
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Nov 14, 2017
Better than other brands
Better than other brands
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Nov 7, 2017
Easy to install. Works great. ...
Easy to install. Works great.
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Jun 22, 2017
this filter is not like the original, it only has one outside o-ring. the one that came with the ...
this filter is not like the original, it only has one outside o-ring. the one that came with the refrigerator had two. but does not seem to matter. works ok and no leaks.
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Jun 19, 2017
Filter works but with VERY SLOW stream from the start . Quite annoying and nothing like the filte...
Filter works but with VERY SLOW stream from the start . Quite annoying and nothing like the filter that came with the fridge. Filter in use about a month.
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Dec 8, 2016
Very simple product. Easy to install and replace in your Samsung refrigerator. As can be seen i...
Very simple product. Easy to install and replace in your Samsung refrigerator. As can be seen in the photo, it is very easy and self explanatory to install. I have confidence in the Samsung brand filters. I would definitely recommend!!
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Dec 6, 2016
This filter is over priced! I installed the filter and ran 3+ gallons out and the water still had...
This filter is over priced! I installed the filter and ran 3+ gallons out and the water still had an after taste for a few days. The problem with the Samsung refrigerator if you put in some other after market replacement the water runs real slow. I do not know if it was a coincidence or not but my Ice maker quit working at the same time as putting in the replacement.
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Mar 31, 2015
INSPECT Before Installing
I love my Samsung Refrigerator. But I'm giving this review to warn consumers to please inspect your filter for small cracks etc before installing. My filter ruptured and flooded my house. The service technician had never seen this happen before, but said it could have been caused by the filter being dropped, causing cracks in housing.
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Customer review from Samsung USSep 18, 2024
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Sep 18, 2024
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Sep 18, 2024
Easy to install once the water is shut off to relieve the pressure. Works well and improves the taste of the water.
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Frequently Bought Together
Price:
$100.00
