Customer Reviews for Schlage Plymouth Bright Brass Electronic Keypad Deadbolt

Locksmith Installed BE365 about a month ago. It failed. Battery voltage ok. Troubleshooting performed. It won't lock or unlock with keypad. Email and phone calls to warranty go unanswered. I'll try to take it back to the store under 90-day return policy. What a pain.

Easy install, integrates nicely with hospitable, looks great.

This is great to install on every home or access point. Perfect for seniors everyday and especially for emergencies...you can program multiple unlock codes and change them anytime... one for personal use, another to give to a 911 dispatch, another for a neighbor or housekeeper. And on doors so you dont need to remember your keys all the time

I cannot get in my home half the time someone has to always be there because the lock does work after a year of having it. You been warned!!

Top of the line wonderful lock. Replaced my old sense locks

I love the flexibility of a code and now more keys, easy to set up after installation

Super easy to install. Ideal for a home with teenagers or elderly because no keys needed and you can lock and unlock the door from anywhere in the world. It’s a teenagers worst nightmare because it’s tracks when they come and go because you can assign each family member a different code. It holds up to 200 different codes. Amazing for disabled or elderly since the door can be opened by a smart phone. Highly recommended

Straight forward easy replacement of an existing lock with this new smart lock . Only tool required was a Phillips screwdriver.

Easy to use, no more keys necessary

The Schlage wifi lock works perfectly...I also have another that I have installed both work excellently..I highly recommend Schlage products

I bought this product during Christmas last year. The keypad is dead. I have tried everything, replacing batteries, etc. and nothing has worked. The sad part, is that this is my second product that I have bought and the same result.

I truly love this lock. I played around with all of them in the store and decided to spend the extra cost because this lock felt great/solid and loved its function. Now that I have it installed I know I made the right choice.. You can lock and unlock your front door from anywhere using your cell phone. You can even create multiple codes to get in the door. I highly recommend this to anyone.

Easy to use and easy to install. Bump proof. Easy to clean finish. If you have a hard time programming there are several you tube videos.

Easy to install.. but it works on and off.. only had it for 2 weeks

It was so easy to install in 30 min. The lock was the second purchase and for the kitchen side door. It fit perfect though my kitchen door had a glass frame.

Works great , battery last a long time, because it doesnt move the dead bolt instead you do. Definitely my favorite part. Only issue is my door faces west and the finish breaks down over time. I only replaced it after 5+years because we have a new door and handles. Picture is the old one new matches nearly perfect to the door handles

I bought this model and the matching door handle set in 2018 as a replacement for door set that was on the house when we purchased it. The only drawback to this unit, is that when the battery gets low, the locking mechanism begins to not work so well, hence you may need the key. Other than that, this product is wonderful and works well. Plus, I love the ability to add and delete passcodes when we have guests.

Bought this item over a year ago after 6 months the mechanism started to fail, after a year it does not work at all so I have to use the key to get inside. Defeats the purpose of of keyless entry.

Opted to go with the Encode for our new front door. We loved the look of the Camelot series in Oil Rubbed Bronze, and decided to go electronic on the deadbolt for several reasons. Installation was very easy for me, and programming the device with the iPhone App went very smoothly. We are very pleased with our purchase this far. My only unknown is how long battery life will be, as that seems to be mentioned in several reviews

We installed this lock on our back door a couple years ago. The first one we had started having problems within a couple months. After replacing the batteries and resetting the lock, it would suddenly stop working a couple weeks later. After a few rounds, we determined that the lock was somehow shorting out the batteries. Schlage told us to return the unit for a new one. I was thankful for good customer service in this instance, and the new lock has operated properly ever since. We absolutely love having the keypad entry on the door. We are having home renovations done right now, and in less than 5 minutes, I was able to create a code for my contractor, which I can later delete after our project is done. My teenagers like not fumbling with their keys when they get home after dark. We have set the lock to automatically engage after 30 seconds, so I never have to worry if the same teenagers forget to lock the door behind them. I have not yet had to change the batteries again, so that is also a positive point. The negative as of now is that the finish on the outdoor side of the lock, along with the matching Schlage door handle we bought at the same time, looks absolutely awful after two years. We have the aged bronze finish, and it looks 95 years old, and not in a charming vintage sort of way. Some areas are peeling, other areas just look dull or corroded. We will be replacing it soon with a different finish, and possibly a different brand, to hopefully get more than two years of life out of the lock and handle. I can recommend the lock but I would avoid the bronze finish.

The lock looks very nice and modern. My only issue with the lock is that I had a hard time connecting it to wifi. After doing much some research I found out that the lock is unable to connect to mesh wifi. The lock is Unable to tell the difference between the 2.4ghz/5ghz You think for a $250 lock it would have no issues with that. My dogs camera is only $25 and has no issue connecting to a mesh wifi. So luckily I had a wifi extender sitting around and used that to create a 2.4ghz connection allowing the lock to connect to the extender. Other than that the lock works great and looks good.

Simple installation and easy to program...looks good too.

This smart WiFi Schlage door lock is built with security in mind. It’s easy to understand and to use. The lock seems to be built tough. I love the way it looks and operates and the finish seems to be very durable!

Great product. Great price.

I purchased the Encode to replace my original Schlage deadbolt. The Encode is a smaller form factor compared to the deadbolt on the outside. I needed to use touch-up paint to cover some spots. I am not a DIYer, and the installation of the Encode was easy. I watched many YouTube videos to prepare for the installation. I like the capability of remotely locking and unlocking the door, tracking usage, and the ability to use a key to lock/unlock the door. One of my concerns was the inability to get into the house when there is a power outage. The Encode solves this issue. The Encode comes in a different color so if it matters, make sure you match the unit with the other hardware on your door. The only issue I had was that during the initial setup, the lock's lever did not turn all the way over to the right to lock the door. I called their support on a Saturday afternoon, and they noted that the lock needs to go through its setup process first before the lock can be used. So do not worry if the lever doesn't lock the door on the initial setup. Also, having the ability to call support on a Saturday was great, and the person was patient with my questions. I have been using this lock for a few weeks, and it is my first WiFi capable lock. I would recommend this lock.

This lock is great. Very easy to install, easy to get connected via the app. Works awesome. I am a little concerned with how long the battery will last but it has a status in the app so you don't get surprised. I love the ability to use my phone and also assign a lot of different codes with different access times or permissions. Great lock, great price, very happy! Highly recommend.

I install these for my customers that are looking to upgrade their security. And teach them how to program the locks before I leave. I have one on my house as well.

Very aesthetically pleasing. Works well. Easy to use. No issues. Happy with purchase.

Paid extra for the name, however the lock stopped working consistantly within 6 mos of installation. The lock cylinder spins in the lever, and doesn’t always engage the deadbolt so the key must be used....very frustrating!