Hello, we apologize for the inconvenience you are experiencing with the SharkBite 3/4 in. Push-to-Connect PVC IPS x 3/4 in. CTS Brass Ball Valve. We would be happy to work with you to ensure you are 100% satisfied with any SharkBite product, and we understand your frustration with the outcome. We encourage you to contact our Customer Service Team at 1-877-700-4242 so we can learn more about your installation and help troubleshoot.