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Customer Reviews for South Shore Step One 6-Drawer Pure White Dresser

Internet #203008643

Model #3160010

  • Simple lines add contemporary style to match your decor
  • 6-drawer design offers ample storage space
  • Sleek brushed zinc-finished handles add visual appeal

Customer Reviews

  • 3.2
    out of 379 reviews
  • 58% recommend this product
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Showing 1-30 of 379 reviews
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  • Verified Purchase
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  • Verified Purchase
Poor quality - a big drop off since 2021.
I bought this dresser for my kid’s room in September 2021, and was extremely happy with the quality, so much so that I bought a second one for my other kid’s room in May 2023. I am extremely disappointed with the second one however. The quality has diminished tenfold. None of the predrilled holes are square so when assembling the drawers they are all crooked. As a result, they don’t glide properly when opening and closing, and the front panels don’t align properly giving it poor aesthetics and making it look poorly built. It is just so disappointing that the quality could vary so much on identical units bought 20 months apart.
by
Response from South Shore TeamMay 23, 2023
Hello Jerry,
Im sorry to her of the issues you've had with your dresser. We offer a limited 5 year warranty which offers replacement parts and troubleshooting to help ensure items works properly.
Please contact our Customer Support Heroes at 1-800-290-0465 or at services@southshorefurniture.com for further support. SouthShore
    by
    • Verified Purchase
    The drawers don’t fit properly....
    The drawers don’t fit properly.
    by
    Response from South Shore TeamFeb 2, 2023
    Dear Sir, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
    • Verified Purchase
    by
    • Verified Purchase
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    • Verified Purchase
    easy
    This is a easy put together process, i used wood glue just to stabilize a bit more. I am happy with it. It does take 2 people to stand up after assembly.
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      • Recommended
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      Response from South Shore TeamSep 25, 2022
      Dear Sir or Madam, you may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
      • Verified Purchase
      by
      • Verified Purchase
      Love my three pieces by South Shore - 3 yrs now
      I've bought the vertical dresser, horizontal six drawer dresser, and a night stand all in this model. I really like their look, and they work great. The finish is needs to be protected. If you rest anything wet on it, it will mess up the finish, but that's on you. Otherwise, they are solid, easy to put together, and look good. I've had then for 3 years now. And saved a ton of money from even FB marketplace furniture that is dinged and scratched.
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      Response from Customer Service Aug 27, 2022
      Dear Sir, thank you so much for your kind words shared! We appreciate the feedback even given a non-warrantied item. South Shore is able to sell parts and assist how we can. Thanks again :)
        • Recommended
        Patience
        To debunk a few of the bad reviews, the drawers are NOT universal, they have an order. play around until with them you figure it out. we got the dresser and nightstands, they look great and came in good condition
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          • Recommended
          Work well with the decor...drawer aren't very deep though sufficient...
          Work well with the decor...drawer aren't very deep though sufficient
          by
          • Verified Purchase
          by
          • Verified Purchase
          Multi pieces broken, nuts and bolts just thrown in box...
          Multi pieces broken, nuts and bolts just thrown in box
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          Response from South Shore TeamJul 22, 2022
          Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you received damaged panels. You may reach out to our Customer Service team so we may assist you under warranty and send replacement parts. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
          • Verified Purchase
          It's a kit with picture instructions that leave quite a...
          It's a kit with picture instructions that leave quite a bit to be desired. All and all it wasn't too difficult to assemble. I use wood glue and liquid nails when I assemble one of these kits, they hold together much better that way.
          by
          • Verified Purchase
          bad
          This product was cheap (you get what you pay for) the pictures are deceiving as these are WAAAAAY smaller than you’d think. Not worth the price.
          by
          Response from South Shore TeamJun 30, 2022
          Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
            by
            • Verified Purchase
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            • Verified Purchase
            Directions are awful - takes a long time to put...
            Directions are awful - takes a long time to put together and it’s in a million pieces
            by
            Response from South Shore TeamJun 8, 2022
            Dear Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you faced assembly blocks. You may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
            • Verified Purchase
            Make SURE you purchase the insurance b/c pieces came broke...
            Make SURE you purchase the insurance b/c pieces came broke & missing. Other than that if you follow the instructions correctly & take your time the dresser comes out as pictured.
            by
            Response from South Shore TeamJun 6, 2022
            Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you received damaged panels. You may reach out to our Customer Service team so we may assist you under warranty and send replacement parts. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
            • Verified Purchase
            Easy to assemble and good quality!...
            Easy to assemble and good quality!
            by
            • Verified Purchase
            This dresser is surprisingly very sturdy. It was a little...
            This dresser is surprisingly very sturdy. It was a little challenging to put together just due to so many parts and steps. But it's really nice looking.
            by
            • Verified Purchase
            Don’t buy
            I read some people’s comments thinking how yeah it can’t be that bad… it’s that bad. just gets demolished. Quality is terrible… I wouldn’t recommend at all. Waste of 200 dollars
            by
            Response from SouthShoreCustomerServiceApr 8, 2022
            Hello, we're very sorry to hear you're having issues with our product. :( Rest reassured that this is not the experience we want you to have with our brand, and we really want to work with you to make things right. To do so, please contact us at 1-800-290-0465. Thank you. SouthShoreFurniture
              Easy assembly. Product looks great....
              Easy assembly. Product looks great.
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              • Verified Purchase
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              • Verified Purchase
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              • Verified Purchase
              South Shore Dresser
              My husband loves his dresser. We had to downsize when we moved and have been sharing a dresser. Now he has his own and he is very happy. Took a while to put together but it was definitely worth it.
              by
              • Verified Purchase
              • Recommended
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              • Verified Purchase
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                Showing 1-30 of 379 reviews

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                Price:
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                Number of Drawers

                6

                6

                6

                6

                Product Width (in.)

                51.25 in

                59.25 in

                59.25 in

                59.25 in

                Style

                Classic, Modern

                Modern, Transitional

                Product Height (in.)

                31.25 in

                31.25 in

                31.25 in

                31.25 in

                Material

                Particle Board

                Particle Board

                Particle Board

                Particle Board