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Customer Reviews for South Shore Step One 6-Drawer Pure White Dresser

Internet #203008643

Model #3160010

  • Simple lines add contemporary style to match your decor
  • 6-drawer design offers ample storage space
  • Sleek brushed zinc-finished handles add visual appeal

Customer Reviews

  • 3.2
    out of 379 reviews
  • 58% recommend this product
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Showing 1-30 of 379 reviews
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from SouthShoreCustomerServiceMar 13, 2021
Good morning, thank you so much for this amazing 5-Star review! We appreciate you taking the time to share your experience with your new dresser at home! SouthShoreFurniture
  • Verified Purchase
This dresser was easy to install, good quality for the price, I purchase this dresser for my gues...
This dresser was easy to install, good quality for the price, I purchase this dresser for my guest room, very happy with my purchase and the price fit my budget. Will recommend.
by
Response from SouthShoreCustomerServiceFeb 27, 2021
Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
    • Recommended
    I didn’t get all my parts...
    I didn’t get all my parts
    by
    Response from South Shore TeamApr 7, 2021
    Dear JENNETTE, thank you for taking the time to share your experience with us and we're sorry to hear that you were missing parts to your product. You may reach out to our Customer Service team so we may assist you under your warranty and send the replacements. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
    • Verified Purchase
    Delivered fast. My grandson loves it....
    Delivered fast. My grandson loves it.
    by
    • Verified Purchase
    Pieces were cut really bad so the drawers are crooked...
    Pieces were cut really bad so the drawers are crooked and don't really line up. Leaves a weird smell on your clothes too.
    by
    Response from South Shore TeamFeb 17, 2021
    Dear Zach, thank you for taking the time to share your experience with us and we're sorry to hear that you encountered issues with your product. You may reach out to our Customer Service team so we may assist you under your warranty and replacement panels and assist with assembly concerns. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
    • Verified Purchase
    Easy assemble... No issues with assembly or product. Very happy...
    Easy assemble... No issues with assembly or product. Very happy with this selection.
    by
    Response from South Shore TeamJan 30, 2021
    Thank you so much for this great review. We are glad to hear that you like our furniture. We are happy to know that everything went well with the assembly. SouthShore
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    I would have loved to rate this higher but one...
    I would have loved to rate this higher but one of the the drawers came crooked. So, I have 5 drawers instead of 6. It took 2 people a couple of hours to assemble. It would be nice if the assembly instructions comes not only in diagrams but with written instructions as well.
    by
    Response from South Shore TeamDec 28, 2020
    Dear Julianah, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under your warranty and send replacement parts as needed. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
    • Verified Purchase
    Should be more sturdy once assembled and the sides and backs of drawers should have more height b...
    Should be more sturdy once assembled and the sides and backs of drawers should have more height but other than that it's good and I would offer these disclaimers if I recommended it to others...
    by
    Response from SouthShoreCustomerServiceDec 26, 2020
    Good morning, Thank you for taking the time to leave a review and please don't hesitate to reach out to us at 1-800-290-0465 if there is anything we can assist you with. Have a great day! SouthShoreFurniture
    • Verified Purchase
    • Recommended
    I had to send it back after I put it...
    I had to send it back after I put it together because one of the drawers has no line made to put the shelf inside it
    by
    Response from South Shore TeamDec 18, 2020
    Dear Jamal, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you with the issues at hand and send replacement parts as needed. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
    • Verified Purchase
    Very easy to put together and sturdy! It’s the perfect size and very sleek! Highly recommend this...
    Very easy to put together and sturdy! It’s the perfect size and very sleek! Highly recommend this dresser the draws are deep as well!
    by
    • Verified Purchase
    • Recommended
    Poor quality, difficult to assemble, broke within a few days....
    Poor quality, difficult to assemble, broke within a few days. Not impressed at all.
    by
    Response from South Shore TeamDec 14, 2020
    Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under your warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Not difficult to assemble at all....
    Not difficult to assemble at all.
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from SouthShoreCustomerServiceNov 14, 2020
    Hello, thank you for taking the time to leave this amazing 5 stars review! We are thrilled to hear you like the final result :) Thank you for choosing South Shore! SouthShoreFurniture
    • Verified Purchase
    They were on sale so I bought 3 of them to put in the guest bedrooms at my house. Assembly was in...
    They were on sale so I bought 3 of them to put in the guest bedrooms at my house. Assembly was involved but not difficult. The issues I had was with packaging layout was not thought out properly by the company. The top and sides of the dressers were actually packed with the finished sides facing out. Not a good idea for a cheap laminate finish on particle board. All three had knicks in either the top or side. Not worth the trouble of of repacking and returning so I used wood putty and glossy touch-up paint for repairs. I would not recommend for anything other then occasionally used rooms.
    by
    Response from South Shore TeamNov 11, 2020
    Dear Steve, thank you for taking the time to share your experience with us and we're sorry to hear that you received damaged panels. South Shore allows customers to reach out to our Customer Service team and are assisted by sending replacement parts under warranty. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
      Many thanks to the store manager at Jantzen Beach for...
      Many thanks to the store manager at Jantzen Beach for following through on the 10 missing screws from our pkg! Way too many parts but turned out good!
      by
      Response from SouthShoreCustomerServiceOct 24, 2020
      Thank you so much for this great review. We are glad to hear that you like your dresser. If you ever need anything else don't hesitate to contact us :) SouthShoreFurniture
      • Verified Purchase
      The top came with a large crack the first time...
      The top came with a large crack the first time I ordered this dresser, then the second time after I returned the first, it had a piece of the top part broken off. Very disappointed but I built it anyways, still looks okay
      by
      Response from SouthShoreCustomerServiceOct 24, 2020
      Thank you very much for this review. We are deeply sorry for the damage and you have a 5 years warranty with us for replacement parts so if you want to replace a part, don't hesitate to contact us at 1-800-290-0465 and we'll be more than happy to assist you :) SouthShoreFurniture
      • Verified Purchase
      Instructions could have been better and it would have been...
      Instructions could have been better and it would have been helpful to have pieces clearly marked to make assembly easier.
      by
      Response from SouthShoreCustomerServiceOct 25, 2020
      Hello, thank you for taking the time to leave this review. Please note that all the wooden pieces are identified with a stamp, and the hardware is full-scaled in the assembly guide so it's easier to identify. Our customer service is also available from Monday to Saturday at 1-800-290-0465 if you have any questions during the assembly. Have a great day! SouthShoreFurniture
      • Verified Purchase
      Was easy to assemble and it looks great...
      Was easy to assemble and it looks great
      by
      • Verified Purchase
      This is a very nice dresser. I did it by...
      This is a very nice dresser. I did it by myself except when having to flip it over I needed help. I’m 5’2 23 year old female btw. It’s very nice when all put together. It took me two days because I took a long break. Just follow the book and have the right tools and you’ll be fine.
      by
      • Verified Purchase
      6 Drawer Double Dresser
      Difficult instructions , set aside a day (I have put many things together ) Drawers don’t sit properly at times Pay for what you get , inexpensive and does the job
      by
      Response from SouthShoreCustomerServiceSep 25, 2020
      Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under your warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShoreFurniture
      • Verified Purchase
      This is such a sharp dresser! I'm loving the look of the black wood veneer, it really lives up to...
      This is such a sharp dresser! I'm loving the look of the black wood veneer, it really lives up to its picture online. It has plenty of room for clothes, drawer action is nice and smooth, and it's the perfect place for my Playstation 4 and monitor. Construction was fairly easy, though it's true that you'll need at least two people to lift the frame while you're working on it. Felt very satisfying when it was done! A good quality choice overall, I highly recommend it!
      by
      Response from SouthShoreCustomerServiceSep 19, 2020
      Hello, thank you for taking the time to leave this amazing 5 stars review! We are thrilled to hear you like the final result :) Thank you for choosing South Shore! SouthShoreFurniture
      • Verified Purchase
      • Recommended
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      Response from SouthShoreCustomerServiceSep 12, 2020
      Hello, thank you for taking the time to leave this review, we truly appreciate it! :) SouthShoreFurniture
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      Response from SouthShoreCustomerServiceSep 12, 2020
      Hello, thank you for taking the time to leave this amazing 5 stars review! We are thrilled to hear you like the final result :) Thank you for choosing South Shore! SouthShoreFurniture
      • Verified Purchase
      I have always loved South Shore furniture, but this dresser...
      I have always loved South Shore furniture, but this dresser is awful. If I had put the drawers together first, I would’ve exchanged it for a different one. The drawer fronts are very misleading. The actual depth of the drawer is so shallow that you can’t fit very much in them. I’m stuck with it now that it’s built, which makes me very sad!!!!
      by
      Response from South Shore TeamSep 9, 2020
      Thank you Vickie for taking your time to provide your feedback and we have sent your thought to our development department. We are sorry this was not the size drawers you needed, but thank you once again for your feedback. SouthShore
      • Verified Purchase
      It’s very easy to assemble...
      It’s very easy to assemble
      by
      Response from SouthShoreCustomerServiceSep 12, 2020
      Hello, thank you for taking the time to leave this amazing 5 stars review! We are really happy to hear you are satisfied with your purchase. Have a wonderful day! SouthShoreFurniture
      • Verified Purchase
      Drawers came chipped...
      Drawers came chipped
      by
      Response from SouthShoreCustomerServiceSep 3, 2020
      Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you received damaged panels. You may reach out to our Customer Service team so we may assist you under your warranty and send replacement parts. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShoreFurniture
      • Verified Purchase
      Relatively easy assembly with minimal tools and 1 person but...
      Relatively easy assembly with minimal tools and 1 person but will take 2 or more to move. Dent on top facing outward must have occurred during production. Cheap materials and construction, you’re probably overpaying.
      by
      Response from SouthShoreCustomerServiceSep 2, 2020
      Dear Brandon, thank you for taking the time to share your experience with us and we're sorry to hear that you received damaged panels. You may reach out to our Customer Service team so we may assist you under your warranty and send replacement parts and answer any further questions you may still have concerning the assembly of your product. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShoreFurniture
      • Verified Purchase
      Showing 1-30 of 379 reviews

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      Number of Drawers

      6

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      6

      6

      Product Width (in.)

      51.25 in

      59.25 in

      59.25 in

      59.25 in

      Style

      Classic, Modern

      Modern, Transitional

      Product Height (in.)

      31.25 in

      31.25 in

      31.25 in

      31.25 in

      Material

      Particle Board

      Particle Board

      Particle Board

      Particle Board