The undercarriage on this model of southland looks identical to the previous one which we bought ...The undercarriage on this model of southland looks identical to the previous one which we bought here near the end of mowing season and were initially pleased with its performance on ease of starting and size of weeds it would take down... just a bit of a pain to have to have it choke on weeds after a longer cutting session and crochet-hook/knife/lubricant the weeds that wrapped themselves around the spindle above the cutting wheel.... second use was worse, third use just as bad and no improvement with other methods... by the half dozenth use it QUIT PERMANENTLY.....
Even though every visible weed or fragment was cleaned out, the starter produced no motion, nor could you manually grasp the cutter head and physically force the cutting head to turn. Since we only used the piece of junk a few times a season, the guarantee had lapsed by then.. but we called the manufacturer with the idea that we needed to know what to do to fix the spindle shield to keep the weeds from getting up inside the shield and whether there was a tool that would best clean what weeds were tangled in the crevice between the cutting head and the spindle/shield.
At first they answered back by email that they did not have any such tool and that they needed to see serial numbers, then photos, explanations, then bills and all the rest. When we supplied these things they tried excuses, and when that failed thought we must have been driving it too fast because the weeds were not supposed to tangle... or some idea that the weeds had gotten all the way into the bearings
i see in the video of this model what looks exactly like the same design of cutting head, spindle and cylinderical spindle-shield. so i find the optimistic images of mowing rapidly through weedy grass to be rather disingenuous to say the least. And no we were not mowing anywhere near the speed in the video, not at all.
After a couple more emails on what they wanted, they simply stopped answering. So now we can spend extra money to have it repaired after a half dozen uses and wonder HOW MUCH WE'LL FAVOR CHIROPRACTIC CARE TO MAKE UP FOR ALL THE TIMES TRYING TO START THAT PIECE OF JUNK EACH TIME IT JAMMED WITH WEEDS AROUND THE SPINDLE, NECESSITATING A TRIP TO THE SHED FOR TOOLS, TIME WASTED TO PICK THE WEEDS OUT, TRY AGAIN TO SEE IF THERE WERE ANYTHING ELSE WE COULD DO BY THEN or give up til we had more time to find something that would come loose after the vegetation trapped up the spindle dried/crumbled...
DO NOT TRUST THE ADVERTISING IF YOU HAVE MANY WEEDS. Hopefully Home Depot's repair guys can find a way to stop the weeds from jamming themselves around the spindle in the crevice between the spindle-shield and the cutting-head. Wish we'd spent the extra on an electric starter and a design that did not jam... wonder if DR has succeeded... ttyl
by MJ