#1 Home Improvement Retailer

Customer Reviews for EVERMARK Stair Parts 1/2 in. Matte Black Slip N Grip Flat Shoe for Stair Remodel

Internet #308777748

Model #I800B-127-HDSNG

Store SKU #1004155250

  • Uniquely designed flat stair baluster shoe saves time and money
  • Iron shoe for balusters installs easily without screws or glue
  • Matte black shoes add stylish flair to iron baluster stair design

Customer Reviews

  • 4.7
    out of 81 reviews
  • 75% recommend this product
Filter by:
Showing 1-30 of 81 reviews
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Steve VibertSep 8, 2020
Thank you for your review. SureWood-LNL
  • Verified Purchase
this makes the project look complete and the base is...
this makes the project look complete and the base is 1.25" the same as the base from the old dated wooden balusters, I used these and the project was super easy especially be cause they're friction fit so they're fast no need to fuss with a set screw, and it really adds to the finished look and updated style and hides any imperfections from cutting the baluster to length
by
Response from Steve VibertAug 5, 2020
Thank you, Bobdabuilder! We're beyond happy that you found the main feature of the Slip-N-Grip shoe to be a huge advantage over the set-screw, aluminum shoe. We appreciate your patronage, and congratulate you on a job well done! SureWood-LNL
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Steve VibertJul 22, 2020
Thank you for your review! SureWood-LNL
  • Verified Purchase
Very easy to use. A bit easy to slip after...
Very easy to use. A bit easy to slip after you've mounted them. I could easily see kids moving them up and down, but it's simple to push them back down/up to look correct.
by
Response from Steve VibertJul 22, 2020
Thanks for your review. We tested these Slip-N-Grips for their endurance under such circumstances, and found they will withstand more than 10,000 "slips" and still maintain their grip. Also, this feature makes it easier to clean, stain, or paint, around balusters. SureWood-LNL
  • Verified Purchase
Quick, easy, and look great. Would definitely use again...
Quick, easy, and look great. Would definitely use again
by
Response from Steve VibertJul 16, 2020
Thanks so much for your review. SureWood-LNL
  • Verified Purchase
Did not have enough in stock...
Did not have enough in stock
by
Response from Steve VibertJul 15, 2020
Thanks, DJM. We'll notify our field reps to hopefully, get the shelves stocked again. SureWood-LNL
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Steve VibertJul 8, 2020
Thank you for your review! SureWood-LNL
  • Verified Purchase
Very easy to install. They look great!...
Very easy to install. They look great!
by
Response from Steve VibertJun 4, 2020
Thank you for your review! We hope you like the results. SureWood-LNL
  • Verified Purchase
Great product and EXCEPTIONAL customer service!
As a follow up to my previous review regarding my issue with the Evermark baluster shoes I am delighted to report that I was immediately contacted by the Evermark customer service function. They informed that my experience was a result of a factory mistake and were extremely apologetic as to this issue. They quickly offered several options as to what they were willing to do to resolve my issue. They were very cordial and determined to make things right. I have never experienced this level of customer service and wouldn't hesitate to use their products in my next staircase project knowing that they are there to standby their products if there are any issues in the future. Because of their post sale efforts they deserve a "5 star" rating!
by
Response from Steve VibertJun 12, 2020
Why, thank you BRasmus! We're happy to help! SureWood-LNL
    • Recommended
    Buyer Beware!!! Parts received under the same SKU are two different heights!!!
    This is a mixed review as the parts actually look great and work as advertised. The downside however is that the parts are not of a consistent height out of the same bin or box. I bought about 108 of these for two staircases. After finishing the first staircase I noticed on the second staircase during installation that some of the flat shoes measured 1-1/16" H, the balance measured 1-3/16" H. I checked the barcode SKU on both size parts and the numbers were identical (5921800683). The product specification identifies them as 1" H. Sadly I went and looked at the first staircase and sure enough the height difference wasn't noticed at that installation and there is a mix of parts on that finished assembly. I suppose I could have given a better review and suggested that you sort through the parts first to make sure they are all the same height but my wife is so upset about this visual anomaly on the finished staircase that I decided to give it a "1" in order to save my marriage.
    by
    Response from Steve VibertMay 18, 2020
    Hi BRasmus, please accept our apologies for this mixup. If you installed these balusters with the Tap-N-Twist system, they can be removed and exchanged for the right size shoe. Please contact our Customer Service team at 678-455-5188 (M-F, 8a-4p ET), and have your receipt/order number handy. We will exchange them for you at a no cost. Thank you. SureWood-LNL
      1 found this review helpful
      Rubber piece is not as strong to keep it tight to the top of the railing. Some of these move around.
      Rubber piece is not as strong to keep it tight to the top of the railing. Some of these move around.
      by
      Response from Steve VibertMay 5, 2020
      Hi Vas, thanks for your feedback. We're concerned that you found some Slip-N-Grip shoes that did not meet your (our our) expectations. If you installed your balusters with the Tap-N-Twist baluster install kit, you may remove those shoes and return them, or exchange them for new shoes that do fit. Please contact us by calling our Customer Service line at 678-455-5188 (M-F, 8am-4pm ET), and have your order number / receipt handy. We will send out replacement shoes to you right away. Thank you. SureWood-LNL
      • Verified Purchase
      1 found this review helpful
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      Response from Steve VibertMay 4, 2020
      Thank you for your review! SureWood-LNL
      • Verified Purchase
      These are simple to install and they seem like they...
      These are simple to install and they seem like they will stay in place. You simply slide them over the Metal spindle, Put the spindle in place, and slide them against the wood banister or floor. It’s not a tight fit and a curious child could work one loose. Overall, they’re above above average.
      by
      Response from Steve VibertApr 23, 2020
      Hi Chad, thanks for your review. During our product testing, we moved a Slip-n-Grip shoe up and down a metal baluster over 12,000 times, and the product still held firmly. We thought about that issue during product development, so we created an inner gasket that would withstand that kind of use. Again, thanks for your review! SureWood-LNL
      • Verified Purchase
      Work and look good. Enough tension to stay in...
      Work and look good. Enough tension to stay in place but easy to move.
      by
      Response from Steve VibertApr 20, 2020
      We're glad you like them, Paul! Thank you. SureWood-LNL
      • Verified Purchase
      They worked pretty good....
      They worked pretty good.
      by
      Response from Steve VibertApr 8, 2020
      Thanks JeffC! SureWood-LNL
      • Verified Purchase
      The parts themselves were good. The problem was in...
      The parts themselves were good. The problem was in obtaining them. Never could find all we needed in your stores. Would check with the various stores locally, would be told they were available. Would travel to those stores only to find NONE! Finally able to order on line.
      by
      Response from Steve VibertApr 9, 2020
      Hi there, we're sorry that you had difficulty finding the quantities you needed to complete your job. These are available for online ordering, and can be delivered right to your home. We hope you enjoy the new look to your staircase, and thank you for your review! SureWood-LNL
      • Verified Purchase
      Easy to use, nice finishing touch!...
      Easy to use, nice finishing touch!
      by
      Response from Steve VibertApr 1, 2020
      Excellent news, Karyn. Thank you! SureWood-LNL
      • Verified Purchase
      They look great!...
      They look great!
      by
      Response from Steve VibertJan 7, 2020
      Thank you, Kari! SureWood-LNL
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      Response from Steve VibertDec 16, 2019
      Thank you for your review! We hope all went well with your project. SureWood-LNL
      • Verified Purchase
      The best
      The best
      by
      Response from Steve VibertDec 16, 2019
      Awesome. Thank you! SureWood-LNL
      • Verified Purchase
      • Recommended
      Good product, ...
      Good product,
      by
      Response from Steve VibertDec 12, 2019
      Thanks for taking the time to leave your review, Kam! We hope your project was a success. SureWood-LNL
      • Verified Purchase
      Showing 1-30 of 81 reviews

      Frequently Bought Together

      Best Seller
      +
      +
      Price:
      $2.58