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Customer Reviews for Swiss Madison Sublime 1-Piece 0.8/1.28 GPF Dual Flush Elongated Toilet in White

Internet #304163173

Model #SM-1T205

Store SKU #1002940981

  • Elongated bowl increases comfort and is easy to clean
  • ECO friendly with superior flush performance
  • Soft seat closes quietly without slamming shut

Customer Reviews

  • 3.9
    out of 75 reviews
  • 55% recommend this product
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Showing 1-30 of 75 reviews
Not very comfortable...
Not very comfortable
by
  • Verified Purchase
1 found this review helpful
I’m very happy with this toilet. It was very easy...
I’m very happy with this toilet. It was very easy to install but make sure you have a socket wrench. Otherwise you will be spend a lot of time tightening it to the floor.
by
Response from Swiss Madison TeamMar 27, 2024
Hi there,

We are very happy to hear you are satisfied with your product! Please feel free to check out other items we offer on SwissMadison.com!

-Swiss Madison Team SwissMadison
  • Verified Purchase
Excellent choice, quite and looks great. Nice addition to our...
Excellent choice, quite and looks great. Nice addition to our remodel.
by
Response from Swiss Madison TeamMar 22, 2024
Hi there,

We are very happy to hear you are satisfied with your product! Please feel free to check out other items we offer on SwissMadison.com!

-Swiss Madison Team SwissMadison
  • Verified Purchase
The installation is great. The product is good. The flushing...
The installation is great. The product is good. The flushing is poor. I recently had two toilets installed of two different brands with the same function. This one is not as great as the other.
by
Response from Swiss Madison TeamJun 21, 2021
Hello Moshawn,

Apologies for the lower strength flush. Luckily our one piece toilets have and adjustable flush valve for added power in a flush. We can go over how to adjust the flush with you, please reach out to our customer service reps at info@swissmadison.com

-The Swiss Madison Team SwissMadison
  • Verified Purchase
Due to the seat cover...
Due to the seat cover
by
Response from Swiss Madison TeamApr 11, 2024
Hi there, We are very sorry to hear of the issues you have encountered with your product. We greatly appreciate your feedback and have provided this to the correct team to look deeper into our installations and product development. Please feel free to contact us directly at Info@SwissMadison.com should anything be needed! - Swiss Madison Team SwissMadison
  • Verified Purchase
Small Toilet with Horrible Installation
We needed small toilets for small bathrooms and these worked. Fortunately I read reviews before attempting installation and found this useful info: We used 3/4" thick wood on either side of the drain hole about 3" so we could lower the toilet carefully onto the flange bolts. We placed the wax ring onto the floor drain instead of attaching it to the toilet. The supplied washers were replaced with fender washers and scraps of linoleum cut to match the washers. My wife, with her tiny hands, was barely able to attach the nuts given the tiny access holes. In addition to the list of required tools and resources listed, we needed the following; planks to elevate the toilet, toilet bolts, nuts,
by
Response from Swiss Madison TeamMar 29, 2024
Hi there, We are very happy to hear you are satisfied with your product! We greatly appreciate your feedback and have provided this to the correct team to look deeper into our installations. Please feel free to check out other items we offer on SwissMadison.com! -Swiss Madison Team SwissMadison
    • Recommended
    2 found this review helpful
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Swiss Madison TeamMar 29, 2024
    Hi there,

    We are very happy to hear you are satisfied with your product! Please feel free to check out other items we offer on SwissMadison.com!

    -Swiss Madison Team SwissMadison
    • Verified Purchase
    Was harder to install than regular toilet. I did...
    Was harder to install than regular toilet. I did not do it myself. The person who installed had never done one like that before. The toilet seat was the most complicated. He finally got it installed and it works fine.
    by
    Response from Swiss Madison TeamApr 2, 2024
    Hi there,

    We are very happy to hear you are satisfied with your product! We greatly appreciate your feedback and have provided this to the correct team to look deeper into our installations. Please feel free to check out other items we offer on SwissMadison.com!

    -Swiss Madison Team SwissMadison
    • Verified Purchase
    Be aware! Toilet itself fine, but may install closer to...
    Be aware! Toilet itself fine, but may install closer to the back wall than your previous toilet, interfering with the shutoff valve.
    by
    Response from Swiss Madison TeamApr 27, 2021
    Hello Michael,

    This is a good advice. Always check the specifications of a toilet before purchase to make sure it is compatible with the installation area. We have specification sheets for all of our toilet products included with our listings on homedepot.com. If anyone has any questions before purchase please reach out to our customer service team at info@swissmadison.com

    -The Swiss Madison Team SwissMadison
    • Verified Purchase
    1 found this review helpful
    The look and ease of cleaning is exactly what I...
    The look and ease of cleaning is exactly what I was after. No issues with flushing which I was concerned about with it being such low flow. I had a professional install using the Home Depot services and he did have issues with the bolts not being long enough so he had to go get longer ones so it took longer to install than he expected.
    by
    Response from Swiss Madison TeamMar 27, 2024
    Hi there,

    We are very happy to hear you are satisfied with your product! Please feel free to check out other items we offer on SwissMadison.com!

    -Swiss Madison Team SwissMadison
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Swiss Madison TeamMar 20, 2024
    Hi there,

    We are very happy to hear you are satisfied with your product! Please feel free to check out other items we offer on SwissMadison.com!

    -Swiss Madison Team SwissMadison
    • Verified Purchase
    This was a bit more expensive than I thought I...
    This was a bit more expensive than I thought I would spend on a new toilet but it is very nice. I especially like how easy it is to lean around the base with out the normal molded porcelain bottom with bolts you need to clean around. That alone over 10 years of cleaning will make the extra $ well worth it. Dual flush works great.
    by
    Response from Swiss Madison TeamMar 22, 2024
    Hi there,

    We are very happy to hear you are satisfied with your product! Please feel free to check out other items we offer on SwissMadison.com!

    -Swiss Madison Team SwissMadison
    • Verified Purchase
    This replaced our forty year old toilet and it's absolutely...
    This replaced our forty year old toilet and it's absolutely wonderful. Never a missed flush. It's a bit on the heavy side, being one piece. I'm seventy and had to take a couple of breaks before I was able to muscle it in. I used one of the new foam rings instead of the wax ring and it works perfectly. We love it. The only problem you might have if the shutoff valve stick too far from the wall. This toilet is as wide in the back as in the front and if this is your case you won't be able to push it flush against the back wall.
    by
    Response from Swiss Madison TeamApr 3, 2024
    Hi there,

    We are very happy to hear you are satisfied with your product! We greatly appreciate your feedback and have provided this to the correct team to look deeper into our installations and product development. Please feel free to check out other items we offer on SwissMadison.com!

    -Swiss Madison Team SwissMadison
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Swiss Madison TeamMar 22, 2024
    Hi there,

    We are very happy to hear you are satisfied with your product! Please feel free to check out other items we offer on SwissMadison.com!

    -Swiss Madison Team SwissMadison
    • Verified Purchase
    very sleek clean design ... and it flushes all my...
    very sleek clean design ... and it flushes all my cares (among other things) away
    by
    Response from Swiss Madison TeamMar 22, 2024
    Hi there,

    We are very happy to hear you are satisfied with your product! Please feel free to check out other items we offer on SwissMadison.com!

    -Swiss Madison Team SwissMadison
    • Verified Purchase
    Very happy with our new toilets. Bit of a challenge...
    Very happy with our new toilets. Bit of a challenge to install but once in they are great.
    by
    Response from Swiss Madison TeamMar 22, 2024
    Hi there, We are very happy to hear you are satisfied with your product! We greatly appreciate your feedback and have provided this to the correct team to look deeper into our installations. Please feel free to check out other items we offer on SwissMadison.com! - Swiss Madison Team SwissMadison
    • Verified Purchase
    Love its easy to install...
    Love its easy to install
    by
    Response from Swiss Madison TeamJan 15, 2021
    Thanks for your kind words, Audet. We're happy to hear you love the Sublime Toilet. - The Swiss Madison Team SwissMadison
    • Verified Purchase
    Love this toilet. Modern and water efficient....
    Love this toilet. Modern and water efficient.
    by
    Response from Swiss Madison TeamMar 22, 2024
    Hi there,

    We are very happy to hear you are satisfied with your product! Please feel free to check out other items we offer on SwissMadison.com!

    -Swiss Madison Team SwissMadison
    • Verified Purchase
    1 found this review helpful
    It just does not work
    We were waiting for this toilet for a considerable time, so I really wanter to love it, but... I'm a regular 180lb, 6ft man. Yet of my 3 attempts to do my number two, every time I ended up using plunger - that's the main problem with this toilet. It worked ok for smaller members of my family though. Besides, one of its cover caps does not hold - it pops out of its hole. This may, probably, be fixed with a glue. Besides, despite it is nominally 12in rough-in, it ended up almost an 1.5 inches from the wall... ...Which may be not that bad, as the back of its base is so wide, that it conflicted with water pipe I had. I was able to fix it by shortening the pipe and installing an elbow fitting on it. There was no chance to deremine that I'll have this problem beforehand, as sizing of rear part of this toilet absent in its manual.
    by
    Response from Swiss Madison TeamDec 11, 2020
    Hello Fedor,

    Please call us, we may be able to help with the frequent clogging.
    There are some settings we can change to provide a stronger flush.
    The customer service team can be reached directly at (434)-623-4766.
    We're sure some troubleshooting will assist in fixing this problem.

    Always here to help!
    -The Swiss Madison Team SwissMadison
      2 found this review helpful
      Easy to I stall and elegant...
      Easy to I stall and elegant
      by
      Response from Swiss Madison TeamMar 21, 2024
      Hi there,

      We are very happy to hear you are satisfied with your product! Please feel free to check out other items we offer on SwissMadison.com!

      -Swiss Madison Team SwissMadison
      • Verified Purchase
      1 found this review helpful
      I had my handyman install. Took about 2 hours. The only issues he had were because of the toilet ...
      I had my handyman install. Took about 2 hours. The only issues he had were because of the toilet design that went all the way around at the bottom, he had trouble getting the water line opened because the toilet was pressing up against the water line handle but was able to turn it just enough to open the water line-very tight back there!. He also had a slight issue with the seal under the toilet and had to go buy a new one because the one in the box didnt fit together properly. He mentioned the instructions from China were confusing and 2 pieces that were supposed to go together didnt fit together, but it all worked out and we love the toilet. We bought a couple of months ago and it looks great and flushes great. No issue with the hole coverings on the side of the toilet matching colors or 1 piece toilet being broken as others have said. I recommend if you have a knowledgeable installer.
      by
      Response from Swiss Madison TeamMar 29, 2024
      Hi there, We are very happy to hear you are satisfied with your product! We greatly appreciate your feedback and have provided this to the correct team to look deeper into our product development, installations, and quality assurance. Please feel free to check out other items we offer on SwissMadison.com! -Swiss Madison Team SwissMadison
      • Verified Purchase
      • Recommended
      2 found this review helpful
      Installation is kind of hard if you don’t have help...
      Installation is kind of hard if you don’t have help ...works good and save water
      by
      Response from Swiss Madison TeamMar 29, 2024
      Hi there,

      We are very happy to hear you are satisfied with your product! We greatly appreciate your feedback and have provided this to the correct team to look deeper into our installations. Please feel free to check out other items we offer on SwissMadison.com!

      -Swiss Madison Team SwissMadison
      • Verified Purchase
      1 found this review helpful
      by
      • Verified Purchase
      • Recommended
      The height of the seat is lower than expected and...
      The height of the seat is lower than expected and the seat itself is quite cheap. The flush is adequate but less forceful than I would want. All in all, I think the product is overpriced and would not purchase it again. In fact, if I could return it and replace it with something else I would. Regrettably, I cannot.
      by
      Response from Swiss Madison TeamMar 29, 2024
      Hi there,

      We are very happy to hear you are satisfied with your product! We greatly appreciate your feedback and have provided this to the correct team to look deeper into our product development. Please note, the flush valve, fill valve, and bowl water level on Swiss Madison toilets are adjustable. It is recommended that customers facing any issues attempt to adjust all 3 units.

      -Swiss Madison Team SwissMadison
      • Verified Purchase
      4 found this review helpful
      Lovely toilet with excellent design. I was not aware of...
      Lovely toilet with excellent design. I was not aware of or prepared for the additional issues with the installation. A trusted plumber came to install and had to do tons of work with rewiring and even cutting into the drywall! The installation of this toilet cost me $450!
      by
      Response from Swiss Madison TeamApr 3, 2024
      Hi there,

      We are very sorry to hear of the issues you have encountered with your product. We greatly appreciate your feedback and have provided this to the correct team to look deeper into our product development.

      Please feel free to contact us directly at Info@SwissMadison.com should anything be needed!

      - Swiss Madison Team SwissMadison
      • Verified Purchase
      2 found this review helpful
      Great toilet. But if installing yourself be mechanically inclined and...
      Great toilet. But if installing yourself be mechanically inclined and it will take about 2-3 hours. Follow directions exactly and it will be a successful install
      by
      Response from Swiss Madison TeamMar 22, 2024
      Hi there, We are very happy to hear you are satisfied with your product! We greatly appreciate your feedback and have provided this to the correct team to look deeper into our installations. Please feel free to check out other items we offer on SwissMadison.com! - Swiss Madison Team SwissMadison
      • Verified Purchase
      1 found this review helpful
      We have no issues with the toilet, however, beware that...
      We have no issues with the toilet, however, beware that the side caps don't really match the color of the toilet. We had issues with these caps not arriving in the box as they should've been so we had to complain to Home Depot but I got to say they quickly contacted the toilet manufacturer and they fedex these caps to my house in a couple of days. The problem then was that these caps didn't match the biscuit color or the toilet so we complained again and had them send a new set of caps. Finally, we realized that the caps are never going to match the color exactly. They look more like gray then biscuit.
      by
      Response from Swiss Madison TeamApr 4, 2024
      Hi there,

      We are very sorry to hear of the issues you have encountered with your product. We greatly appreciate your feedback and have provided this to the correct team to look deeper into our product development.

      Please feel free to contact us directly at Info@SwissMadison.com should anything be needed!

      - Swiss Madison Team SwissMadison
      • Verified Purchase
      3 found this review helpful
      Disappointing!!!
      Great fuctioning toilet! And does what it suppose to do as a Dual Flush Toilet BUT the cheaply made plastic covers that hide the bolts which hold down the toilet on each side REFUSE to stay put! I had to cut off excess plastic and super-glue onto toilet because no matter what you do they wont snap on and easily pop off! Also the chrome caps for toilet seat are not chrome as stated BUT Grey!
      by
      Response from Swiss Madison TeamAug 12, 2020
      Hello Aphraim, We apologize for any issues you are experiencing with your toilet. We have simple troubleshooting steps that you can perform. Please reach out to our customer service team and we will be glad to assist you. Our contact information can be found at the bottom of https://swissmadison.com/./ Thank you, The Swiss Madison Team SwissMadison
        • Recommended
        4 found this review helpful
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        Response from Swiss Madison TeamMar 21, 2024
        Hi there,

        We are very happy to hear you are satisfied with your product! Please feel free to check out other items we offer on SwissMadison.com!

        -Swiss Madison Team SwissMadison
        • Verified Purchase
        I love my new Swiss Madison Sublime 1-Piece 0.8/1.28 GPF...
        I love my new Swiss Madison Sublime 1-Piece 0.8/1.28 GPF Dual Flush Elongated Toilet in White!It is a more modern look and the GPF Dual Flush save on water.
        by
        Response from Swiss Madison TeamMar 21, 2024
        Hi there,

        We are very happy to hear you are satisfied with your product! Please feel free to check out other items we offer on SwissMadison.com!

        -Swiss Madison Team SwissMadison
        • Verified Purchase
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