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Customer Reviews for TOTALPOND Universal Pump Filter Box

Internet #202278958

Model #52231

Store SKU #346927

  • Cleans water and protects pumps in ponds up to 500 gallons
  • Includes 1 course black filter, 1 fine blue filter, and bio-balls
  • Works with any TotalPond fountain pump (not included)

Customer Reviews

  • 4.4
    out of 75 reviews
  • 91% recommend this product
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Showing 1-30 of 75 reviews
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Seems to be working well to keep the pond clean...
Seems to be working well to keep the pond clean
by
  • Verified Purchase
Easy set up. Does the job....
Easy set up. Does the job.
by
  • Verified Purchase
Have exact item for a few years. Needed replacement...
Have exact item for a few years. Needed replacement for addl. pump for fish for pond.
by
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Easy yo assemble, quiet, great for my 300 gallons pond. This is my 2nd and I love it!
Easy yo assemble, quiet, great for my 300 gallons pond. This is my 2nd and I love it!
by
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  • Recommended
by
  • Verified Purchase
  • Recommended
This has totally cleared up the water in my pond!...
This has totally cleared up the water in my pond!
by
  • Verified Purchase
I am trying the filter box for the first time...we...
I am trying the filter box for the first time...we will see???
by
  • Verified Purchase
So far so, works perfectly....
So far so, works perfectly.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
The box would not stay down in the water. Had to put rocks in the bottom. Bout another one of the...
The box would not stay down in the water. Had to put rocks in the bottom. Bout another one of these years ago and the pump in it was big enough and heavy enough, I never had any problems with it. In fact it is still working.
by
Response from TotalPond TeamNov 11, 2020
Hello Kathy. We thank you for your feedback! This is not a known issue with our filter box. However, we do recommend if it does happen to place heavy stones inside to hold it down. We hope this helps you.

Your TotalPond Water Gardening Specialist, Mary total-pond
  • Verified Purchase
It is working like a gem, great pump for pond+waterfall....
It is working like a gem, great pump for pond+waterfall. Happy with the product.
by
  • Verified Purchase
1 found this review helpful
No pump is safe from clogs and sludge build up...
No pump is safe from clogs and sludge build up unless it’s inside a filter box. I’ve tried to finagle ways around it, but debris would still wreak havoc on my expensive pond pumps. This filter box clips closed tightly and I’m worry free.
by
  • Verified Purchase
3 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Fit my pond and my pump perfectly.
Fit my pond and my pump perfectly.
by
  • Verified Purchase
  • Recommended
Finally something that works to filter water while preventing pump clogs in a small ornamental po...
Finally something that works to filter water while preventing pump clogs in a small ornamental pond. I have tried mesh bags, homemade exclusion techniques and nothing has worked as well as this filter box. Because the water pump is located within the filter itself, there is no need to run two submersible electric lines or to occupy two outlets since both functions (filter/clog prevention) are done by the box alone. I would give 5 stars if there were an accommodation for activated carbon along with the existing filter pads.
by
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  • Recommended
1 found this review helpful
I don’t normally do reviews, but I found this product...
I don’t normally do reviews, but I found this product to be fantastic! I was frustrated by my dirty pond and tried everything, this worked super!
by
  • Verified Purchase
1 found this review helpful
So much better than my old setup. Love having pump...
So much better than my old setup. Love having pump and filter together. Essier to clean and handle.
by
  • Verified Purchase
1 found this review helpful
Was very happy with ease of use and how it...
Was very happy with ease of use and how it really helped with pond..
by
  • Verified Purchase
I kind of which the hole was a bit bigger. I needed to get creative with ho...
I kind of which the hole was a bit bigger. I needed to get creative with how the pump went through it since the provided tubing was too big.
by
  • Verified Purchase
No way to latch the top on. Can but a weight on it, but that blocks some of the input holes. Stil...
No way to latch the top on. Can but a weight on it, but that blocks some of the input holes. Still working on it to get it functioning the way I want. I turned it on its side and tied the top and bottom together. Sucks water from all water levels of basin. Also my tubes are very stiff. I am going to put a short extension on the pump that protrudes above the top and then couple that to my tube to my fountain. After I have that installed I think I will be very happy with the results. I am using it in a 4 tier fountain and it is attached to the tube to the top. I got this to keep this pump from plugging with leaves. My fountain is under a 30 ft tall crepe myrtle that drops tons of flower petals and leaves. I should be able to easily clean the input to the filter box and not have to do it nearly as often. BTW, I have a pond filter to clarify the water already. My fountain water is very clear.
by
Response from TotalPond TeamNov 4, 2019
Hello, we are sorry to hear about the difficulties you are having. We suggest adding weight from the inside of the filter box. This can be adding more ceramic media or adding rocks. This will avoid blocking the holes on the top of the filter. We hope this helps! If you have further question feel free to contact our Customer Care Team at 888-412-6001. Our office is open Monday through Friday between the hours of 8:00AM through 6:00PM ET. total-pond
  • DIY
  • Verified Purchase
  • Recommended
Item needs to include measurements. No idea what size it...
Item needs to include measurements. No idea what size it is. Ordered as a replacement, drove to store, not even close to what I needed. I bought a 12 gallon box and modified
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Response from TotalPond TeamAug 12, 2019
We are sorry you experienced this problem. This filter box is designed to fit TotalPond Pond Pumps and pumps of similar size. The box is 12.20 x 6.18 x 5.87 in. If your pump has a hard time fitting with all the components, consider removing a few bio-balls. We hope you will give us another chance. total-pond
  • Verified Purchase
I must tell them that if you can't afford the extended warranty don't buy it. It only last about ...
I must tell them that if you can't afford the extended warranty don't buy it. It only last about a year and two -three months. This is my third or fourth one , so I know.
by
  • Verified Purchase
  • Recommended
It is too large for my fountain so I’m returning it.
It is too large for my fountain so I’m returning it.
by
  • Verified Purchase
4 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Never had a fish pond until the new home. ...
Never had a fish pond until the new home. Water was merky and a lot of particles in water. Just had a pump with a wrapping around it. Followed the instructions, and placed pump inside the box. Three days later the water is clear and particles gone! The fish even seem happier! Works great!
by
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1 found this review helpful
Well thought out and constructed. Using with a 500gal/hr...
Well thought out and constructed. Using with a 500gal/hr pump. I haven't cleaned it out yet. (10 days)
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Showing 1-30 of 75 reviews

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Maximum Capacity (gal.)

500 gal

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Filter Category

Filter

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Maximum Flow (gallons per hour)

0

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530

660

Pump Included

No

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Yes

Yes