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Customer Reviews for The Home Depot 24 in. L x 20 in. W x 21 in. D Extra-Large Moving Box with Handles (20-Pack)

Internet #316847429

Model #XLBOX20

Store SKU #1006346127

  • Pack of 20 extra-large moving boxes
  • Extra-large moving box is ideal for general moving and storage
  • Made from 100% recycled material

Customer Reviews

  • 4.6
    out of 9,384 reviews
  • 80% recommend this product
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Showing 1-30 of 9,384 reviews
Sturdy
Nice sturdy boxes! Great for moving or storage.
by
  • Verified Purchase
  • Recommended
57 found this review helpful
Do not buy these boxes
Not heavy duty at all. Quality is really bad. Ripped while packing. Took back to Home Depot to refund or exchange, they refused to take it.
by
Response from PrattRetailSpecialtiesJan 31, 2022
Hi Nina, Thank you for your feedback on the The Home Depot 24 in. L x 20 in. W x 21 in. D Extra-Large Moving Box with Handles. We apologize that you had such a negative experience with our product and we will use it to improve upon our product assortment.
    25 found this review helpful
    organize boxes
    Love this boxes very strong made Using them for storing house items love it
    by
      • Recommended
      27 found this review helpful
      Great for moving and storage
      These boxes came in handy. They were great for moving our clothes and shoes. They are rather sizeable boxes, so, if you pack the correct way then you would not need to purchase too many. The x-large boxes were much bigger than I expected. So, we did not use all of them. Even after we moved and unpacked we reused the boxes to store our holiday decorations in them.
      by
        • Recommended
        29 found this review helpful
        The Amazing Home Depot box
        This box is pretty durable. Used it as an oven for 3 days survive temperatures up to 350 degrees and survived torrential rains last night
        by
          • Recommended
          32 found this review helpful
          Disappointed
          Bought several of the Medium and Small boxes. Tape (I've tried two different brands) doesn't stick well to the boxes, and the boxes vary in dimension even when comparing Medium to Medium boxes, and the same with the small boxes. I'm going back to Uhaul boxes even though they aren't as convenient to my location.
          by
          Response from PrattRetailSpecialtiesJun 29, 2021
          Hello, we apologize that you had such a negative experience with our The Home Depot 17 in. L x 11 in. W x 11 in. D Small Moving Box with Handles (30-Pack). We suggest trying heavy duty shipping tape to adhere to your boxes.
            23 found this review helpful
            Boxes...if you can call them that.
            If you’re looking for boxes, keep looking. These boxes moved from my house to a storage unit, and the bottom fell apart on more than half, and no tape sticks to it. Not worth it. Won’t be buying boxes again from Home Depot.
            by
            Response from PrattRetailSpecialtiesApr 27, 2021
            Hi AL, thanks for your review on the The Home Depot Large Moving Box (28 in. L x 15 in. W x 16 in. D). We apologize that you had such a negative experience with our product. We are working on improving the strength of this product and we are appreciative of your feedback.
              12 found this review helpful
              I bought theses using curbside pickup, when I got home I noticed all the boxes I just bought had...
              I bought theses using curbside pickup, when I got home I noticed all the boxes I just bought had tape on them where the bottom had been previously sealed. Home Depot sold me used boxes as if they were new!!!!!
              by
              Response from PrattRetailSpecialtiesMar 4, 2021
              Hello there, sorry that you had this experience. Please refer to customer service number 1-800-430-3376. in order to find a resolution.
                11 found this review helpful
                Terrible Quality
                The boxes purchased all feel apart during delivery and drop off. The handles blew out and the boxes collapsed. They are not heavy duty at all.
                by
                Response from PrattRetailSpecialtiesMar 1, 2021
                Hey there, we apologize that the The Home Depot Large Moving Box (28 in. L x 15 in. W x 16 in. D) didn't meet your needs. We will be in contact shortly.
                  • Recommended
                  12 found this review helpful
                  Excellent Moving and storage Box
                  This is a good quality box for moving and storage of items. We are using them for long term stoarge. On the box you have an area to indicate the items in the box.
                  by
                  • Recommended
                  17 found this review helpful
                  Good size
                  The size is just right. Not too large or small. Im not sure if I am a fan of the new handle cutouts.
                  by
                    • Recommended
                    6 found this review helpful
                    Every single box handle ripped
                    These boxes are extremely low quality. They are made of thin corrugated, and the handles on every single one of them ripped immediately under average weights. I purchased over 25 of them, so I had a substantial sample pool to work with. Very disappointed!
                    by
                    Response from PrattRetailSpecialtiesNov 13, 2020
                    Hi Erika, thank you for your feedback and we apologize that the The Home Depot (28 in. L x 15 in. W x 16 in. D) Large Moving Box didn't meet your needs.
                    As we see your review, we would like to let you know that your concerns will not go unnoticed.
                    We are working to find ways to improve the quality of our products in order to improve your future experiences.
                    In the meantime, please feel free to return the product to your nearest Home Depot in order to receive a refund or store credit.
                      7 found this review helpful
                      The small boxes worked great when we handed out our...
                      The small boxes worked great when we handed out our Elementary student's Remote Learning curriculum and supplies right before school started.
                      by
                      • Verified Purchase
                      11 found this review helpful
                      Just the right size and quite sturdy. There were invaluable to me during my move.
                      Just the right size and quite sturdy. There were invaluable to me during my move.
                      by
                      • Verified Purchase
                      • Recommended
                      10 found this review helpful
                      This is the perfect size for shipping most items that we have on our eBay store. The box is very ...
                      This is the perfect size for shipping most items that we have on our eBay store. The box is very sturdy and easy to use. Just the right amount of thickness in the box board.
                      by
                      • Verified Purchase
                      • Recommended
                      19 found this review helpful
                      Good box for making a cat house!
                      I didn’t use this box the way most people do, i made it into a cat house by cutting a doorway on one side with a pocketknife! For anyone who has one cat and wants to get a cat tower, but thinks they are too expensive, just buy this box and do what i did with it!
                      by
                        • Recommended
                        6 found this review helpful
                        great box
                        Great moving box. Strong and sturdy. Handles are very useful
                        by
                        • Recommended
                        The box was easy to put together and very durable....
                        The box was easy to put together and very durable.
                        by
                        • Verified Purchase
                        10 found this review helpful
                        High quality cardboard to protect your valuables.
                        High quality cardboard to protect your valuables.
                        by
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        These boxes are study very good for packing items
                        These boxes are study very good for packing items
                        by
                        • Verified Purchase
                        • Recommended
                        4 found this review helpful
                        The Boxes are easy to assemble and high quality. I would use the Home depot boxes again next tim...
                        The Boxes are easy to assemble and high quality. I would use the Home depot boxes again next time I move.
                        by
                        • Verified Purchase
                        • Recommended
                        7 found this review helpful
                        Good quality boxes
                        Good quality boxes
                        by
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        Our company was collecting donated items from the employees for a nearby shelter in Mt Vernon Bal...
                        Our company was collecting donated items from the employees for a nearby shelter in Mt Vernon Baltimore, MD - these boxes were perfect in size and the construction was sturdy enough to hold heavy canned good items -
                        by
                        • Verified Purchase
                        • Recommended
                        7 found this review helpful
                        Getting ready for a move and needed to pack up all my books, videos and music. For small heavy ...
                        Getting ready for a move and needed to pack up all my books, videos and music. For small heavy items these boxes are just the right size. The are easy to tape up and they can handle the weight of heavy books.
                        by
                        • Recommended
                        6 found this review helpful
                        Great boxes I can actually move around when they are filled.
                        Great boxes I can actually move around when they are filled.
                        by
                        • Verified Purchase
                        • Recommended
                        4 found this review helpful
                        Great heavy duty boxes use them to ship to Africa....
                        Great heavy duty boxes use them to ship to Africa. Ordered them on line and picked them up the next day. Only problem the charge appeared twice on my card, once when ordered and once when I picked them up.
                        by
                        • Verified Purchase
                        3 found this review helpful
                        Great boxes for moving. Very heavy duty. Handles are perfect for carrying boxes. Ordered them onl...
                        Great boxes for moving. Very heavy duty. Handles are perfect for carrying boxes. Ordered them online, picked them up at my local HD store 2 hours later and they even loaded them in my car. Great customer service!!
                        by
                        • Verified Purchase
                        • Recommended
                        2 found this review helpful
                        Excellent for relocation and move needs. Very sturdy and standard boxers.
                        Excellent for relocation and move needs. Very sturdy and standard boxers.
                        by
                        • Verified Purchase
                        • Recommended
                        They are really good boxes, and I would buy them again and again
                        They are really good boxes, and I would buy them again and again
                        by
                        • Verified Purchase
                        • Recommended
                        2 found this review helpful
                        I have packed about 150 boxes of books. At first, I used 'extra small' boxes which were disconti...
                        I have packed about 150 boxes of books. At first, I used 'extra small' boxes which were discontinued within a couple of weeks that I had begun packing. Having purchased some boxes from another store, the Home Depot boxes use a heavier weight cardboard and are much stronger. It was very helpful to have the same size box in order to be able to stack and move. I have not finished moving and will continue to purchase the boxes from Home Depot.
                        by
                        • Verified Purchase
                        • Recommended
                        7 found this review helpful
                        Showing 1-30 of 9,384 reviews

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