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Customer Reviews for Thor Kitchen 30 in. Drop-in Gas Cooktop in Stainless Steel

Internet #314502939

Model #TGC3001

Store SKU #1005721745

  • Four sealed burners, including two high-intensity 18,000 BTU
  • Drop in Gas Cooktop
  • Professional Illuminated knobs

Customer Reviews

  • 4.7
    out of 64 reviews
  • 98% recommend this product
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Showing 1-30 of 64 reviews
Love it!
[This review was collected as part of a promotion.] We recently had our new Thor gas cooktop installed and we love it. Everything I've made so far is heating much more evenly and quickly than my old relic. Only reason I gave 4 stars is because one of the grates came out of box with a broken piece. Have made 2 phone calls so far , supposed to be on its way but nothing yet! The fun blue ring is an added bonus.
by
Response from csAug 22, 2023
Hello, We appreciate your feedback and would love another chance to make things right for you. We’re happy to further investigate your previous experience to ensure you can enjoy your unit as expected. Please feel free to contact us again at service@thorgroup.us. Thank you!
    • Recommended
    Install went perfectly
    [This review was collected as part of a promotion.] So far we love it. The installation went perfectly and look forward to cooking.
    by
      • Recommended
      Beautiful design
      [This review was collected as part of a promotion.] Design is flawless with easy cleaning set up. Simple.
      by
        • Recommended
        Love it!
        [This review was collected as part of a promotion.] This stove cooks great. Also looks good in my kitchen. Very good quality
        by
        Response from CSMar 16, 2023
        Hi there, thank you for leaving an awesome review!
          • Recommended
          Great design and features
          [This review was collected as part of a promotion.] I had a cooktop for 40 years. No more parts available. I started looking at the products available. I was not impressed. Started looking at the online ones and was hearing about Thor. Google reviews were showing up 4 to 5 *****. My space was limited. I was impressed with the grates and the blue light on the knobs. Safety and great design and how fast the food cooks is amazing. Having the wok accessory made me go purchase a beautiful stainless steel wok. I can't wait to try it!
          by
            • Recommended
            Beautiful and efficient stovetop!
            [This review was collected as part of a promotion.] My husband and I love this sleep stovetop. It cooks evenly and looks great in our kitchen! The only downside is that the part that ignites the flames sticks out and is easily broken. The grate over the burner does not cover the entire unit so smaller pots are more unstable and fall through the central hole. Otherwise we love our stovetop and would recommend it to others!
            by
              • Recommended
              I want more Thor!
              [This review was collected as part of a promotion.] Wow, we got this to replace an older cooktop. Immediate kitchen upgrade. I never thought I'd own something like this. Looks good and brings the heat! Now I'm looking for mor upgrades... I want more Thor!
              by
                • Recommended
                I love this cooktop
                We ordered this Thor Kitchen 30-inch Professional Gas Cooktop to replace our old cooktop whcih quit working. While I appreciate the powerful burners, the feature I like best is that the controls light up when a burner is on, so I am less likely to leave a burner on when not in use. I would definitely recommend this product to a friend.
                by
                  • Recommended
                  Nice stove but lettering rubbed off immediately
                  Ive had this for 11 months and absolutely love the stove-top, plenty of space, heat is even and strikers work perfect every time. Very disappointed as lettering and logo rubbed off almost immediately. I DO NOT use any chemicals or abrasives, only water and a microfiber to clean around the knobs. If you dont care about cosmetics then I would definitely recommend.
                  by
                    Everything you want in a cooktop!
                    [This review was collected as part of a promotion.] Over the past six months, I’ve literally cooked more just because it’s such a pleasure to use this cooktop! Not only do I have great control of the heat on each burner, but it’s made in a way that makes clean-up a breeze. And it looks so cool too! My only frustration is that I didn’t buy this sooner!
                    by
                      • Recommended
                      Love it
                      [This review was collected as part of a promotion.] Upgraded to the 36” 6 burner gas cooktop and couldn’t be happier. The 18k btu burners are such a step up from my old generic cooktop!
                      by
                      Response from DG - MarketingJun 20, 2022
                      Hi there, thanks for leaving such an awesome review! We appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying your new cooktop. Cheers!
                        • Recommended
                        The Thor cooktop exceeds my expectations, turns on easily and...
                        The Thor cooktop exceeds my expectations, turns on easily and the position of the right hand knobs are great, lights up to let me know which knob is on. the flat grills leveled very well for even cooking.
                        by
                        Response from ThorKitchenProductExpertJun 1, 2022
                        Dear Customer,
                        Thanks for your review! We appreciate the opportunity to bring Thor to your lovely kitchen.
                        • Verified Purchase
                        Still getting used to the appliance but I like how...
                        Still getting used to the appliance but I like how it operates and is going to work well for us in the long run.
                        by
                        • Verified Purchase
                        Love it
                        [This review was collected as part of a promotion.] We just brought the cook top and love it ! Like the blue lights on the knobs .
                        by
                          • Recommended
                          I love her so much
                          [This review was collected as part of a promotion.] I picked this cooktop because of the looks and the fact that it is in the professional category and I was not disappointed. It cooks evenly and is extremely tough.
                          by
                            • Recommended
                            Easy installation..power boil is amazing. Excellen
                            [This review was collected as part of a promotion.] No complaints..this thing is a beast. What an upgrade and worth every penny
                            by
                              • Recommended
                              Best Looking, Great Performance, and Awesome Value
                              Pros: Very good looking stove. Love how everything is sealed or elevated to protect from spillage. Love the fact that each burner is actually powerful. I don't simmer often or ever, so don't need a puny burner at 3K btu. I want something that boils water, sear meat, and cooks fast. This stove meets that. Awesome value. I didn't feel like spending over $1000 for cheap junk and performance as my current stove. BAM! Thor has that price/performance/look i wanted Cons: Come on the manual is a joke! I might as well have read a children storybook about campfire and probably got more value out of it. The manual speaks to nothing about the installation process. It goes into great lengths to discuss NG-to-LG conversion. Stop CYA and write a real manual for real customers and users. I just received it and installed it yesterday. Already happy with it and not disappointed, but if things change in 6 months or 1 year, you will hear it from me.
                              by
                              Response from ThorKitchenProductExpertMar 8, 2022
                              Hi there, thanks for leaving an honest review! Your points are noted and valued as they help us make the necessary improvements. Cheers!
                                • Recommended
                                1 found this review helpful
                                Does it’s job and stylish
                                [This review was collected as part of a promotion.] Designed well and high and low heat burners work great and the knobs so far feel really nice and sturdy.
                                by
                                Response from Customer ServiceJan 27, 2022
                                Hi there, thanks for leaving such an awesome review! We appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying your new cooktop. Cheers!
                                  • Recommended
                                  Great Cooktop and Elegance
                                  [This review was collected as part of a promotion.] I got this Cooktop since couple week, it's works well, elegance and I love it.
                                  by
                                  Response from Customer ServiceJan 3, 2022
                                  Hi there, thanks for leaving such an awesome review! We appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying your new cooktop. Cheers!
                                    • Recommended
                                    Amazing!
                                    [This review was collected as part of a promotion.] Very useful easy to install, I installed it myself no problems would recommend
                                    by
                                    Response from Customer ServiceDec 21, 2021
                                    Hi there, thanks for leaving such an awesome review! We appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying your new gas cooktop. Cheers!
                                      • Recommended
                                      Excellent cooktop
                                      [This review was collected as part of a promotion.] We just received our new Thor 36" cooktop. It was shipped promptly, very well packaged. Unboxing was quick. The removal of our old cooktop and installation of the new Thor cooktop was easy and only took about an hour. We love the large cast iron grills and quality METAL control knobs. The unit lit right off. Now the family fights over who gets to use it :>)
                                      by
                                      Response from Customer ServiceDec 21, 2021
                                      Hi there, thanks for leaving such an awesome review! We appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying your new gas cooktop. Cheers!
                                        • Recommended
                                        Looks great
                                        [This review was collected as part of a promotion.] I love the look of it. Look forward to many years of use
                                        by
                                        Response from Customer ServiceDec 21, 2021
                                        Hi there, thanks for leaving such an awesome review! We appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying your new gas cooktop. Cheers!
                                          • Recommended
                                          Wonderful
                                          [This review was collected as part of a promotion.] I love this stove top and the way the knobs light up
                                          by
                                          Response from Customer ServiceDec 6, 2021
                                          Hi there, thanks for leaving such an awesome review! We appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying your new gas cooktop. Cheers!
                                            • Recommended
                                            by
                                              Terrible Product Even Worse Customer Service
                                              I purchased this unit thinking it was perfect! When it arrived the auto ignition system didnt work, meaning I had to light it manually. Called Thor Kitchen, and Ronni could have cared less that I spent 1000.00 on a paper weight. Zero apologies for getting a defective item, and zero sense of urgency to help me get it resolved. Spoke with supervisor who stated "They were sorry I wasnt happy" but not sorry they sell junk! Again zero sense of urgency. Thor does not have their own techs so they have to send a third party to fix it. Next service date available was late December. Completely unacceptable. After reading all the reviews and 91 plus complaints on the Better Business Beura website I realize this is not just me and they sell crappy products and could care less that their customer are stuck with Junk. I will NEVER buy Thor again, and I will ensure that I tell everyone not to buy Thor. Their customer service is crazy lacking and their products look amazing but are poorly quality checked. This company doesnt believe the client is always right, nor do they care that they sell broken stuff. Go else where it will be so much easier. They just dont care. They may be the "New kid on the block" but they wont be for long with treating people the way they do and sending out sub par equipment. I will have a house full of people this thanksgiving, I cant wait to tell them NEVER TO BUY THOR!
                                              by
                                                4 found this review helpful
                                                Quality
                                                [This review was collected as part of a promotion.] Better than expected. The quality of the unit is amazing.
                                                by
                                                Response from Customer ServiceNov 1, 2021
                                                Hi there, thanks for leaving such an awesome review! We appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying your new gas cooktop. Cheers!
                                                  • Recommended
                                                  After a lot of research online, we choose this cooktop...
                                                  After a lot of research online, we choose this cooktop for its looks and affordability. We were not disappointed. But the instructions on placing the parts was lacking and could have been more detailed. However, Thor's customer service was very helpful in answering questions.
                                                  by
                                                    Cooktop
                                                    We love our cooktop!! I only have one issue - the decals for the knobs have worn off after 9 months of use and cleaning. Is this something that can be redone? Are there labels that can purchased?
                                                    by
                                                      • Recommended
                                                      Big and sturdy
                                                      [This review was collected as part of a promotion.] Just installed and the burners that I have used so far give extra high and extra low gas flow just as I needed it.
                                                      by
                                                      Response from Customer ServiceSep 13, 2021
                                                      Hi there, thanks for leaving such an awesome review! We appreciate you choosing THOR Kitchen and the team is delighted to hear that you are enjoying your new cooktop. Cheers!
                                                        • Recommended
                                                        Excellent look and texture
                                                        [This review was collected as part of a promotion.] This stove top is one of the few I have seen that has 4 larger burners rather than 3 larger burners and a simmer burner. The stainless steel finish is excellent and easy to clean. Also the light around the knobs makes it easy to distinguish when a burner is on.
                                                        by
                                                          • Recommended
                                                          Showing 1-30 of 64 reviews