The shovel was delivered damaged. I was told someone would contact me and replace it, but no one ever did.
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Verified Purchase
Aug 23, 2023
A great shovel. Bought one before, my neighbor used it and loved it. Just bought another, this time for my neighbor as a thank you and laughingly, he looks forward to using it this winter.
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Verified Purchase
Apr 5, 2023
Nice Shovel
Nice ergonomic snow shovel. Heavier than the plastic shovel but tougher.Good for gravel driveway.
by
Verified Purchase
Apr 5, 2023
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Verified Purchase
Mar 29, 2023
Snow shovel.
Great price for a metallic shovel. Only poly is the T handle end.
by
Verified Purchase
Mar 23, 2023
The ratings would be Excellent but the recent Snow literally...
The ratings would be Excellent but the recent Snow literally stuck to the shovel.
by
Verified Purchase
Mar 9, 2023
poor design
The screws holding the blade to the handle came out after only a couple of uses, and the aluminum portion of the handle bent out of shape. I tried replacing the screws, but they kept falling out. This was a very disappointing shovel. I returned it after just a few uses. So pathetic that it didn't even last through 1 season.
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Response from The AMES CompaniesMar 13, 2023
We would like to apologize for your experience. Please email us at help@ames.com to report any current issues with your product so they can be resolved.
Mar 4, 2023
Shovel blade.
Good shovel, needs a better blade. I have had two of them come off.
by
Verified Purchase
Recommended
Feb 22, 2023
After reading about short screws and the failures caused thereby,...
After reading about short screws and the failures caused thereby, I decided to just re-drill new holes and install pass through bolts. I added 6 screws to the pan. Aluminum pan edges are razor blade sharp so I smoothed them down. Now it’s a great shovel.
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Verified Purchase
1 found this review helpful
Feb 4, 2023
The shovel is sturdy and comfortable. The only problem is...
The shovel is sturdy and comfortable. The only problem is the screw holding the blade to the handle came loose. I replaced it with a bolt and nut.
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Verified Purchase
Feb 1, 2023
Handle broke off immediately....
Handle broke off immediately.
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Response from The AMES CompaniesFeb 2, 2023
We would like to apologize for your experience. Please email us at help@ames.com to report any current issues with your product so they can be resolved.
Verified Purchase
Jan 29, 2023
Wear bar
Shovel works great. The problem is the steel wear bar. It only lasts for 2 seasons then I have to spend another $40 to buy another one just because of the wear bar. Where can I buy a replacement wear bar?
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Recommended
Jan 11, 2023
Sturdy and easy to use...
Sturdy and easy to use
by
Verified Purchase
Jan 5, 2023
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Verified Purchase
Jan 4, 2023
I strongly believe this is the only shovel Home Depot...
I strongly believe this is the only shovel Home Depot should sell! It's incredibly better built and more durable than the alternatives while being almost the same cost or sometimes cheaper!
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Verified Purchase
Dec 28, 2022
I picked this shovel over others because the handle was...
I picked this shovel over others because the handle was not made of plastic. I have had past shovels with plastic break on me. The edge is sharper than the others in the store too. I bought this at the store in person.
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Verified Purchase
Dec 28, 2022
As was stated in other reviews, the plastic collet between...
As was stated in other reviews, the plastic collet between the shovel and the handle broke after one light usage during a 2” snowstorm. I will make a repair since I do like the design of the blade. It is a shame that a reputable company like Ames has not developed a solution to this defect.
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Response from The AMES CompaniesDec 28, 2022
We would like to apologize for your experience. Please email us at help@ames.com to report any current issues with your product so they can be resolved.
Verified Purchase
Dec 21, 2022
Tried to get this 2 years ago and it was...
Tried to get this 2 years ago and it was sold out! Glad I was able to get it
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Verified Purchase
Dec 21, 2022
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Verified Purchase
Dec 19, 2022
not worth the money
1.Snow sticks to the shovel even after spraying with silicone spray.
2.The rivet on steel blade wears out very quickly,they did send me a new blade with the rivets,but it wore out again in
the same short time span. i bought it thinking it would last several winters but that was not the case.
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Response from The AMES CompaniesDec 20, 2022
We would like to apologize for your experience. Please email us at help@ames.com to report any current issues with your product so they can be resolved.
Dec 18, 2022
Handle fell off after shoveling twice
First time using it I lost one of the sheet metal screws holding the handle on. The second time I used it the other one came out. Since there is no warranty I’m going to have to drill the handle and put bolts through it.
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Response from The AMES CompaniesDec 19, 2022
We would like to apologize for your experience. Please email us at help@ames.com to report any current issues with your product so they can be resolved.
Dec 16, 2022
Important Point Of Shovel
Anybody with a lick of common sense can visually see..the screws connecting handle to blade,are worthless.I drill these out ,replace with heavy duty bolt with locking washers & nut.
Have had mine for over 5 yrs and just now ordering second one.
It's a shame the company doesnt actually listen to its customers,and change the design.Profit margins must be high on the list over correcting the issue.
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Recommended
Nov 30, 2022
Amazing. Super easy to use. Very durable...
Amazing. Super easy to use. Very durable
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Verified Purchase
Nov 23, 2022
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Verified Purchase
Nov 21, 2022
Far too heavy for extended use
Handle came off within first few uses, but fixed with self drilling screw. Biggest issue is weight...just threw it over into the woods after 10 minutes...far too heavy and snow sticks to it making it a literal workout tool. Stick with the cheap plastic shovels...heavy duty for short duration removal.
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Response from The AMES CompaniesNov 22, 2022
We would like to apologize for your experience. Please email us at help@ames.com to report any current issues with your product so they can be resolved.
Oct 26, 2022
Can't wait for the snow....
Can't wait for the snow.
by
Verified Purchase
Oct 19, 2022
I really wanted a great shovel so searched locally and...
I really wanted a great shovel so searched locally and online in my smaller community. The ergonomic shape of the handle, and edge to handle breaking up hard crust snow is why I bought this model. I'm a 5'5" strong woman who has shoveled a lot of snow in my life, and knew as soon as this was delivered that it was poorly designed: the shape of the handle is ergonomic, but only if you are about 5'2" tall given the handle+blade length is too short, and it's ridiculously heavy at 5.5 lbs. I returned it immediately. My local Home Depot in a small community carried few shovels, all crappy; I was not going to take an hour to drive to another city and back to buy a shovel. So I went to the local family owned hardware store: they ordered True Temper's 18 in. Ergonomic Mountain Mover Snow Shovel for me (that Home Depot would not ship to me, but carries in stock in the larger cities in my region) and that shovel is great! It has the same ergonomically shaped handle with an overall longer length of a couple inches and weighs an appropriate 3 lbs. The difference in length doesn't seem huge as a number, but given the shape of the handle it makes a huge difference in how you would actually hold it to shovel snow.
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Verified Purchase
Mar 16, 2022
This is the best shovel ever made, used it once...
This is the best shovel ever made, used it once and that's all I needed to use it for, it got the ice that other shovels couldn't, it proved to be worthy of $40, it paid for itself with the jobs it can do
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Verified Purchase
Mar 9, 2022
Snow shovel to the rescue
Great snow shovel. We were buried at our cabin with snow.
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Verified Purchase
Feb 15, 2022
Plastic bushing where the handle is attach broke and fell out under little and light use scraping frost off of the backyard ice rink. May have gotten a lemon. Handle is loose now.
Not great quality...
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Response from The AMES CompaniesFeb 16, 2022
We would like to apologize for your experience. Please contact our call center at 1-800-874-0008 or email us at help@ames.com to report any current issues with your product so they can be resolved.