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Customer Reviews for VIGO Gramercy Single Handle Pull-Down Spout Kitchen Faucet in Stainless Steel

Internet #202721581

Model #VG02008ST

  • Stainless steel Pull-Down Faucet 360° Swivel, Single Mount Design
  • Single-mode sprayer delivers a powerful stream for heavy cleaning
  • Matching deck plate for 3-hole installations sold separately

Customer Reviews

  • 4.4
    out of 310 reviews
  • 89% recommend this product
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Showing 1-30 of 310 reviews
Sleek and simple
I purchase this about a month ago. My son came this weekend to install for me. I love the look. It also match my new sink. Very elegant looking. The pull down is very hard to use. Thats the rease i rated the item 4 instead of 5. I would recommend to anyone that wants elegant looking faucet.
by
    • Recommended
    AWESOME faucet!
    [This review was collected as part of a promotion.] We were needing a new faucet for our kitchen, BAD! And this one is PERFECT! Seriously! I am so glad we got this one. It is super easy to install. The instructions are super easy to read and follow! Everything is labeled super well so it's not hard to connect the hot and cold water! It is also heavy duty! It's built VERY well. It is sturdy and solid. It also does not leak, which is a plus! I had never heard of this brand before but I am so glad we tried them out because I am super happy with this faucet so far.
    by
      • Recommended
      Just amazingly graceful
      I bought this a month ago saw some bad reviews but decided to take a chance and try it out for myself since i really loved the look .. and boy was i right it looks feels and works amazing sleek and classy . Water flow is perfect and goes perfectly with my new counters so i 100% reccomend this product and now a fan of vigo products
      by
      • Verified Purchase
      • Recommended
      Slick & Modern
      I bought this faucet a couple days ago and could not wait to install it. It feels very sturdy and looks slick and modern in our modern kitchen. The swivel function of the neck is smooth and the water pressure is great. I would recommend this faucet for anyone looking for something modern, eye catching, and very functional. It is also great for washing big pots and pans that normally get in the way of faucets.
      by
        Great Look
        Great style to faucet. It fits the look of or kitchen and it works great. Easy to install and use.
        by
          • Recommended
          Great faucet!
          This faucet is great, looks good with the matt black cupboards and dark wood counter top - no leaks, the pull down spray functions just as it should. You do need to wipe it as it can show greasy fingerprints.
          by
          • Verified Purchase
          Very nice faucet.
          Sturdy, nice looking faucet. Works very well. I love the pull down faucet part.
          by
          • Verified Purchase
          Love the look, heavy duty and it’s functional.
          This is our second one. The first one we purchased was a holdover until our Brizzo arrived with our new kitchen remodel. We then took it to our cottage and installed it. We have poor water there so we’re assuming something happened to the faucet with our bad water. It basically stopped working. This is our second one we shall see, but we do love it. I bought a cheaper one in between but it had a plastic spray nozzle, I sent that right back.
          by
            Affordable, high quality and pizzaz!
            Our leaky, contractor grade faucet never looked right. We saw this beauty, we saw its solid construction, and installed it easily. Great upgrade that we are thoroughly happy with!
            by
            • Verified Purchase
            Terrible quality
            handle stripped out of the hole and paint peeled off within a year.
            by
            Response from VIGO Customer Support TeamApr 12, 2024
            Dear Valued Customer,

            We're sincerely saddened to learn about the challenges you've encountered with our product. Your feedback holds immense value to us, and we genuinely regret that your experience fell short of the standards we aim to achieve. Ensuring a swift resolution to issues like yours is our priority, and we're wholeheartedly committed to supporting you every step of the way. Your invaluable feedback is instrumental in our ongoing efforts to enhance our products.

            To assist you promptly, could you please share the details of the issue along with accompanying photos via email to daphneg@vigoindustries.com? Rest assured, we're fully committed to providing you with the best assistance possible.

            We look forward to the opportunity to assist you further.


            Regards,
            VIGO Product Support VIGOMarketing
              Sturdy product
              I’ve only had this product about 1 month but everything is working properly
              by
              • Verified Purchase
              Beautiful!
              Bought this as we are renovating our kitchen and just love the finish. Exactly what we were looking for
              by
                • Recommended
                Big but beautiful
                This is a nice piece that works well and comes with everything you need in its packaging. All parts are nicely finished and although it's a lot taller than our previous faucet we're getting used to it. Totally recommended. Great value.
                by
                  • Recommended
                  by
                  • Verified Purchase
                  Great pressure and pretty details
                  This faucet in gold is just what we were looking for. This is our 2nd Vigo faucet and we weren’t sure if this would have enough of a powerful spray. It definitely does, and works great switching between stream and spray. I love the added detail of the texture to the nozzle that is pretty and functional for added grip. The soap dispenser was the wrong color and customer service took care of the issue promptly.
                  by
                  • Verified Purchase
                  Great precious! So glad we did it
                  Love our new faucet, quality and beauty all in one
                  by
                  • Verified Purchase
                  Pretty design but...
                  This faucet is beautiful but the handle never returns into its original position. You have to force it in. That is impractical because we use it when extended all the time and to have to force it back in is ridiculous. Looks pretty but poorly designed.
                  by
                  Response from VIGO Customer Support TeamDec 6, 2023
                  Hi Archie,

                  It is regrettable that you are having an issue with the kitchen faucet. Please send a short 10 second video showing the problem to jessp@vigoindustries.com so we can fully understand and determine how to resolve the issue. In your email, please include the complete model number, your full name, phone number, and a short description of the problem.

                  Regards,
                  VIGO Product Support VIGOMarketing
                    Beautiful! Good quality.
                    Looks beautiful, and is great quality. It gives a special touch to my kitchen.
                    by
                      Beautiful
                      I just installed it so we will see as time passes. It looks great and has a nice finish. It was nice that it came with the necessary water lines.
                      by
                        • Recommended
                        Love this faucet
                        Beautiful faucet and soap dispenser! It works great. You do, however, have to push up the pull down after using or it has a black gap since it doesn't retract fully.
                        by
                        • Verified Purchase
                        • Recommended
                        Great Product!
                        Good product. Color is great and always looks clean. Doesn't have the shower option but I'm not going to complain. Works well!
                        by
                        • Verified Purchase
                        • Recommended
                        Very Sleek
                        Really nice quality and looks. Wish it had a sprayer option, but not that important.
                        by
                        • Verified Purchase
                        • Recommended
                        Laundry room beauty
                        Purchase this over a year ago and finally installed in our new laundry room remodel. Beautiful and perfect for that contemporary farm look. Easy to install and my general contractor team/plumber love the look. Works well
                        by
                          • Recommended
                          by
                          • Verified Purchase
                          Last one that I have to purchase!!!
                          Easy to install, smooth to turn on and off.Look fantastic!
                          by
                          • Verified Purchase
                          • Recommended
                          Vigo matte black faucet
                          I love this faucet. It's beautiful and easy to use. I like that it has a spray option and also pulls down.
                          by
                          Response from Product SupportJan 11, 2023
                          Hi MDeMunda, We just wanted to take a moment to thank you for leaving a 5-star review of our Bristol pull down sprayer kitchen faucet. We are glad that you are happy with the beauty and functionality of your new faucet. Warm Regards,
                          • Verified Purchase
                          • Recommended
                          Beautiful faucet
                          Beautiful and functional design. Good pricing. Beats the high priced brand. It’s simplicity is such a relief from the battery powered/touch control that we had previously and would never purchase again.
                          by
                          Response from Product SupportJan 10, 2023
                          Hello Jama! Thank you for leaving such an amazing review. We are so happy that you appreciate the simplicity and function that the Vigo Bristol Kitchen Faucet offers. Best regards,
                          • Verified Purchase
                          • Recommended
                          Great faucet. Spray hose could be a little longer.
                          This is a great faucet. The only thing keeping this from being a five-star review is the pullout sprayer hose could be a couple of inches longer. I really like the toggle function between spray and normal modes. I also like the spray strength and pattern.
                          by
                          Response from Product SupportOct 25, 2022
                          Hi RandyK We’re happy you are enjoying your VIGO Bristol Kitchen Faucet! Thank you for your trust! We’re grateful for amazing customers like you!
                          • Verified Purchase
                          • Recommended
                          Excellent faucet
                          Works great looks amazing in our new kitchen. Couldn't be happier
                          by
                          Response from Product SupportOct 7, 2022
                          Good morning Dayyo, Thank you so much for your 5 star rating and kind words on your new VIGO Greenwich. We are delighted that you have welcomed VIGO into your home and are more than happy with the addition.
                            • Recommended
                            4/5 stars
                            Beautiful and well built faucet. My only criticism is that there’s no spray function on the nozzle.
                            by
                            Response from Product SupportOct 7, 2022
                            Good morning Kevin F, Thank you for your 4 star review and kind words on your VIGO Gramercy Pull Down Kitchen Faucet. We certainly appreciate you taking the time. The Gramercy is a single function unit that does not offer a sprayer function. Enjoy!
                            • Verified Purchase
                            • Recommended
                            Showing 1-30 of 310 reviews

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                            Finish Family

                            Stainless Steel

                            Stainless Steel

                            Stainless Steel

                            Stainless Steel

                            Faucet Hole Fit

                            1

                            1

                            1

                            1

                            Sensor Activation

                            No Sensor

                            No Sensor

                            Touchless

                            Touchless

                            Features

                            Advanced Spray, Gooseneck, Pull Down Spray Wand, Secure Docking, Spot Resistant

                            Advanced Spray, Gooseneck, Pull Down Spray Wand, Secure Docking, Spot Resistant

                            Advanced Spray, Gooseneck, Pull Down Spray Wand, Secure Docking, Spot Resistant

                            Advanced Spray, Gooseneck, Pull Down Spray Wand, Secure Docking, Spot Resistant

                            Deckplate Included

                            Deckplate Not Included

                            Deckplate Not Included

                            Deckplate Not Included

                            Deckplate Not Included