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Customer Reviews for VIGO Zurich Single Handle Pull-Down Sprayer Kitchen Faucet in Matte Black

Internet #307869048

Model #VG02007MB

Store SKU #1003938977

  • Matte Black Pull-Down Faucet 360° Swivel, Single Mount Design
  • Powerful sprayer for rinsing and pot filler for filling
  • Matching deck plate for 3-hole installations sold separately

Customer Reviews

  • 4.5
    out of 767 reviews
  • 91% recommend this product
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Showing 1-30 of 767 reviews
Great features
Just purchased faucet
by
Response from Product SupportMar 30, 2021
Hello Paul56. We love your photo of your new VIGO Zurich Pull Down Spray Kitchen Faucet! Thank you for your five-star review and recommendation. We appreciate you for taking the time to share your experience with VIGO and we’re so glad that you are satisfied with your purchase, enjoy! Should you have any questions in the future please reach out directly to our specialized product support team by emailing sf@vigoindustries.com, and we will be more than happy to assist you. All the best - VIGO Product Support Team
    • Recommended
    Kitchen faucet
    I am absolutely loving this faucet, nothing negative to say. Love it!
    by
    Response from VIGO Customer Support TeamMar 29, 2021
    Hi Michelle,
    Thank you so much for your 5 Star rating! We are so happy you love your Zurich Pull-Down Sprayer!
    - Vigo Team VIGOMarketing
    • Verified Purchase
    • Recommended
    Super Quality
    I bought this for our kitchen and my wife says how she loves it everyday. Easier to use for big pots. Lots of cooking going on. Lol.
    by
    Response from Product SupportMar 12, 2021
    Hello Chris1776! We love your photo of your new VIGO Zurich Pull Down Spray Kitchen Faucet! Thank you for your five-star review and recommendation. We appreciate you for taking the time to share your experience with VIGO and we’re so glad that you are satisfied with your purchase, enjoy! Should you have any questions in the future please reach out directly to our specialized product support team by emailing sf@vigoindustries.com, and we will be more than happy to assist you. All the best - VIGO Product Support Team  
    • Verified Purchase
    • Recommended
    Great looking tap!
    I live the look, unfortunately it drips out the “pot filler” when I’m using the sprayer. Any suggestions? I haven’t had time to phone or email for Support yet.
    by
    Response from Product SupportMar 8, 2021
    Thank you Friday for your feedback. We strive to provide the highest quality, design, and customer experience. Please reach out directly to our specialized product support team by emailing sf@vigoindustries.com, and we will be more than happy to assist you. All the best – VIGO Product Support Team
      • Recommended
      Nice feature
      That was my husban st-valentine gift
      by
      Response from Product SupportFeb 23, 2021
      Hello, We love the look of your new VIGO Zurich Kitchen Faucet, it looks great! Thank you for sharing your photo with us. We greatly appreciate your five star review and recommendation. We could not be happier to hear you are welcoming VIGO into your home, enjoy ! Happy Valentines Day!
        • Recommended
        Unique and Fabulous!
        I purchased the faucet and had my husband install it, who by the way is not a plumber. The directions were detailed and explicit each step of the way. The end result is exactly what I needed to change up the kitchen area. The faucet adds life to its surroundings.
        by
        Response from Product SupportFeb 9, 2021
        Thank you so much for the photo. I agree that it is beautiful and we are so glad you are happy with your new VIGO Zurich kitchen faucet. Thank you so much for your five star rating and very kind review.
        • Verified Purchase
        • Recommended
        Love everything about it
        Bought it a month, more than I wanted to spend but my wife loved it . No complaints, water pressure is great and the sprayer is amazing also !!
        by
        Response from Product SupportFeb 2, 2021
        Hello, Thank you very much for your five star VIGO Zurich Kitchen Faucet. We appreciate you sharing your photo and feedback with us ! At VIGO we strive to provide customers with THE IDEAL EVERYDAY., Enjoy !
          • Recommended
          Excellent Style
          We decided to replace our current countertop with a beautiful white marble countertop and we needed the finishing touches of a Vigo faucet
          by
          Response from Product SupportFeb 2, 2021
          I just love the photos that you sent. Thank you for your five-star rating and very kind words. I think the counters and the VIGO Zurich look just amazing. Please enjoy!
            • Recommended
            Love my new faucet
            I was actually VERY pleasantly surprised by the quality and heavy duty feel of this Kitchen Faucet. The packaging was very high end and instructions were easy to follow. Diagrams made it very easy to instal. Love that the hose to the sprayer was sleeved. It always gets attention and compliments from everyone that sees it. The sprayer works great with good flow, and the pot filler is very sturdy and also has good flow. The height may be an issue if you don't have the space.The construction of the entire faucet was solid matte gold finish and very heavy duty feeling. The install was simple as I am a true novice and did the entire replacement in about 30 minutes. I will definitely consider VIGO for my future purchases and give it a 5 star.
            by
            Response from Product SupportJan 19, 2021
            Thank you for including VIGO into your home! We greatly appreciate your five star review and know you will enjoy your faucet for many years to come.
              • Recommended
              Installation Challanges
              The faucet is beautiful. I always admire exellent design and construction, this faucet has both. However, we found the tool provided for one of the final install steps is flawed. To connect the sprayer hose to the faucet requires tightening the hose with the poorly designed and constructed wrench, cheap might be the best definition. When I tightened the hose, the wrench slipped and the wrench gap bent further open. Hoping it was tight enough, we finished the install. It only took a mintue to see the leak. It would be nice if 1) the tool was adequate or 2) the instructions stated the size for an owners wrench, like 14mm maybe. However, when trying to tighten the 'nut head' on the hose, the opening is too narrow to get an open end wrench or adjustable wrench on the nut. Access is blocked by the hose crimmed on end. In the end, I had to use a large Tongue & Groove pliers, collapse the crimp that blocked the nut head and tighten it. A great product, tarnished by a 10 cent tool.
              by
                • Recommended
                Seriously poor quality. Less than 14 days of basic use, leak showed up from the internal mechanis...
                Seriously poor quality. Less than 14 days of basic use, leak showed up from the internal mechanism at the main shaft for the spout end joint. As I move spout left to right with water running, water sprays out from main shaft joint. Working on return with HOME DEPOT and will not buy VIGO product again. Returning this defective faucet is costing me plumbing bill for repeat installation and removal which I cannot get any refund.
                by
                Response from VIGO Customer Support TeamJan 12, 2021
                I do apologize that we have not lived up to your expectations on your purchase. We are available to trouble shoot the unit if you would like to contact our product support team at 866-591-7792, option2. VIGOMarketing
                  2 found this review helpful
                  Great quality
                  Been using for a couple of weeks and I'm very impressed with the quality of the faucet and how easy the installation was. Great packaging too! Very happy
                  by
                  Response from Customer ServiceJan 4, 2021
                  Hello, We love the look of your new VIGO Zurich Kitchen Faucet, it looks great! Thank you for sharing your photo with us. We greatly appreciate your five star review and recommendation. We could not be happier to hear you are welcoming VIGO into your home, enjoy !
                  • Verified Purchase
                  • Recommended
                  faulty from the start
                  Beatiful asteticslly, but it hasnt work properly from the day it was installed. Water pressure is horrible and is 1/3 of what the flow is supposed to be. Also leaks from the compression fitting in the nozzel(not the nut) any time to sprayer is moved. Contacted CS last week both on their website and called,havent heard back from either.
                  by
                  Response from VIGO Customer Support TeamDec 29, 2020
                  Good Day,
                  Thank you for taking the time to advise us of the issue that you are having with your faucet. We’re sorry to hear that you were less than satisfied and hope you will accept our apologies. Please contact our product support team directly at 866-591-7792, option 2 and we will be more than happy to assist you. VIGOMarketing
                    1 found this review helpful
                    Looks goods with great functionality
                    The color is right, ease of use makes it a nice addition to our kitchen,
                    by
                    Response from Product SupportDec 17, 2020
                    Hello and thank you for sharing your feedback on how easy it was to use. I love the way it looks in your home, Thanks for photo as well as your five star review on your VIGO Zurich Kitchen Faucet. At VIGO we strive to create products for the ideal every day, enjoy !
                      • Recommended
                      Works like a dream
                      Union Carpenter here. Just did an entire downstairs renovation. Enlarged my kitchen and had the final say about the kitchen faucet. At first my wife was totally against this faucet. After it was installed she loved it. Works perfectly with a 33” sink. Great quality and heavy as a M F’er. Even went with the VIGO soap dispenser.
                      by
                      Response from Customer ServiceDec 7, 2020
                      Hello Justin, We love the photos of your new VIGO Zurich Kitchen Faucet. Thank you for including VIGO into your renovation plans! We greatly appreciate your five star review and know you will enjoy your faucet for many years to come. Happy Holidays, Team VIGO
                      • Verified Purchase
                      • Recommended
                      Gorgeous
                      Love my VIGO faucet. Makes my kitchen look amazing. I’ve gotten so many compliments. Quality is excellent. The packaging it comes with is top notch. HAPPY with my purchase. Worth every penny. No regrets.
                      by
                      Response from Product SupportNov 12, 2020
                      Thank you for your kind words and your five-star review on your recent purchase of VIGO Zurich Kitchen Faucet. I would have to agree that it looks amazing in your kitchen. We appreciate you for taking the time to share your photos with VIGO and we’re so happy you love with your new purchase!
                      • Verified Purchase
                      • Recommended
                      VIGO Zurich faucet
                      This faucet was easy to intall, Fits the sink very well, Works good and looks good at a fair price.
                      by
                      Response from Product SupportNov 3, 2020
                      Good morning and thank you so much for your five-star review and kind words. We strive to provide the highest quality, design, and customer experience and we are happy to hear that we met your expectations on your VIGO Zurich pull down spray kitchen faucet.
                      • Verified Purchase
                      • Recommended
                      Great Product
                      One can really tell the quality of the faucet compared to the others. The materials are top notch and you can tell when you are installing it which is very easy. It’s a lot heavier than the old one I replaced. If you use good materials you know it will last a very long time with no worries of failure. I would recommend a VIGO faucet to any of my family and friends.
                      by
                      Response from Product Support/BGOct 19, 2020
                      Thank you for your kind words. We appreciate you for taking the time to share your experience with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
                      • Verified Purchase
                      • Recommended
                      Just Beautiful!
                      My husband had a harder time with removing our old faucet, than installing this one. It's very sturdy and well made. I love the strong water flow from both the sprayer and pot filler. It looks like a work of art in my modest kitchen. I am very happy with this purchase!
                      by
                      Response from Product SupportAug 25, 2020
                      Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
                        • Recommended
                        Beautiful faucet!!!
                        I love this faucet!! I named her, Elvira bc she’s so sleek and sexy. Our kitchen is white and all interior doors in the house are black. This faucet is definitely a statement piece that I’ve gotten numerous compliments on. The pot filler part is super convenient, but you just have to get used to it being there. Make sure it’s hovering over your sink b/c that’s where the water comes out of as soon as you turn it on.
                        by
                        Response from Product SupportAug 10, 2020
                        Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
                          • Recommended
                          Very Rugged
                          All parts are built to last - from the base and nut holding the faucet to the counter, to the spray arm and nozzle. Very well built. I only wish the pot filler did not occasionally drip when locked on to the spray nozzle. Look forward to many years using this product.
                          by
                          • Verified Purchase
                          • Recommended
                          Kitchen Faucet
                          This is a wonderful Faucet
                          by
                          • Verified Purchase
                          • Recommended
                          I need a cartridge ASAP!
                          I bought my around 4 years ago I have been very happy with the product but right now is dripping. I need to know where to buy a replacement cartridge ASAP. Can someone help me with this matter please? Thanks!
                          by
                          Response from Product SupportJul 23, 2020
                          Please submit a copy of your sales receipt, a video of the issue and complete shipping address with phone number to sf@vigoindustries.com
                            • Recommended
                            Very nice and different fancy
                            Very nice and different fancy
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            Awesome Faucet!
                            This faucet is a BEAST! I had it installed two weeks ago and it is beautiful and functions quite well. It is durable and very well made, you can tell the faucet is high quality when you pick it up! It has a weighty solid construction and gorgeous design. Even the packaging is great. My girlfriend liked it so much that she actually tried to talk me into installing it in her kitchen! I wanted something commercial and different, so I did my research and when I saw this from Vigo I knew this was the faucet for my kitchen. I also purchased the Vigo soap dispenser which compliments the faucet very well. The only draw-back is that since this faucet is such high quality and durable, I would recommend installing on a granite top sink (which this faucet is really made for), maybe a porcelain sink, or a thick commercial grade aluminum sink. Other than that I've had no issues and the faucet has an absolutely stunning personality in the kitchen! It should have it's on social security number! Keep it up Vigo!
                            by
                            Response from Product SupportJul 21, 2020
                            Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
                            • Verified Purchase
                            • Recommended
                            Excellent only problem is the strainer basket thread is not very good problems threading drain pi...
                            Excellent only problem is the strainer basket thread is not very good problems threading drain pipe to it.
                            by
                            • Pro
                            • Verified Purchase
                            • Recommended
                            Commercial Quality
                            This is the third faucet we have purchased from Vigo and we have not been let down yet! This is a large and heavy duty quality commercial faucet. The design is complementary to any home and the sprayer is incredible. The clip feature on the sprayer allows us to rinse fruit and vegetables hands free. We love how tall the faucet is and the ease of use.
                            by
                            Response from Product SupportJul 8, 2020
                            Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
                            • Verified Purchase
                            • Recommended
                            A Great Complement to any Industrial-themed Kitchen
                            This is frankly a beautiful faucet. It is large, bold, and heavy. It feels like an industrial faucet, versus just looking like one. Had some problems shortly after installation with cold water delivery, but Vigo team was excellent in helping resolve problem. I could not be happier with the product's look, performance and the technical support.
                            by
                            Response from Product SupportJun 23, 2020
                            Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
                            • Verified Purchase
                            • Recommended
                            Like a piece of art
                            Installed a month ago with a kithcen remodel. It's a show stopper! Everyone who comes over admires it, and so do we. My husband and myself installed in very little time with ease. The quality is superb and the water pressure is the best on the market. Would buy again if needed
                            by
                            Response from Product SupportMay 26, 2020
                            Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
                            • Verified Purchase
                            • Recommended
                            Excellent quality!
                            My husband installed this in our new kitchen and we are so pleased! It is not only beautiful but built with such craftsmanship. It’s hard to find such great quality for a great price nowadays. Thanks Vigo!
                            by
                            Response from Product SupportMay 15, 2020
                            Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
                            • Verified Purchase
                            Showing 1-30 of 767 reviews

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                            Finish Family

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                            Features

                            Advanced Spray, Gooseneck, Pull Down Spray Wand, Secure Docking, Spot Resistant

                            Gooseneck

                            Gooseneck

                            No Additional Features

                            Deckplate Included

                            Deckplate Not Included

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                            Deckplate Included