Hello Paul56. We love your photo of your new VIGO Zurich Pull Down Spray Kitchen Faucet! Thank you for your five-star review and recommendation. We appreciate you for taking the time to share your experience with VIGO and we’re so glad that you are satisfied with your purchase, enjoy!
Should you have any questions in the future please reach out directly to our specialized product support team by emailing sf@vigoindustries.com, and we will be more than happy to assist you.
All the best - VIGO Product Support Team
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Customer review from vigoindustries.com
Mar 27, 2021
Kitchen faucet
I am absolutely loving this faucet, nothing negative to say. Love it!
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Response from VIGO Customer Support TeamMar 29, 2021
Hi Michelle, Thank you so much for your 5 Star rating! We are so happy you love your Zurich Pull-Down Sprayer! - Vigo Team
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Customer review from homedepot.ca
Mar 11, 2021
Super Quality
I bought this for our kitchen and my wife says how she loves it everyday. Easier to use for big pots. Lots of cooking going on. Lol.
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Response from Product SupportMar 12, 2021
Hello Chris1776! We love your photo of your new VIGO Zurich Pull Down Spray Kitchen Faucet! Thank you for your five-star review and recommendation. We appreciate you for taking the time to share your experience with VIGO and we’re so glad that you are satisfied with your purchase, enjoy!
Should you have any questions in the future please reach out directly to our specialized product support team by emailing sf@vigoindustries.com, and we will be more than happy to assist you.
All the best - VIGO Product Support Team
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Customer review from vigoindustries.com
Mar 5, 2021
Great looking tap!
I live the look, unfortunately it drips out the “pot filler” when I’m using the sprayer. Any suggestions? I haven’t had time to phone or email for Support yet.
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Response from Product SupportMar 8, 2021
Thank you Friday for your feedback. We strive to provide the highest quality, design, and customer experience. Please reach out directly to our specialized product support team by emailing sf@vigoindustries.com, and we will be more than happy to assist you.
All the best – VIGO Product Support Team
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Customer review from vigoindustries.com
Feb 20, 2021
Nice feature
That was my husban st-valentine gift
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Response from Product SupportFeb 23, 2021
Hello,
We love the look of your new VIGO Zurich Kitchen Faucet, it looks great! Thank you for sharing your photo with us. We greatly appreciate your five star review and recommendation. We could not be happier to hear you are welcoming VIGO into your home, enjoy ! Happy Valentines Day!
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Customer review from vigoindustries.com
Feb 9, 2021
Unique and Fabulous!
I purchased the faucet and had my husband install it, who by the way is not a plumber. The directions were detailed and explicit each step of the way. The end result is exactly what I needed to change up the kitchen area. The faucet adds life to its surroundings.
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Response from Product SupportFeb 9, 2021
Thank you so much for the photo. I agree that it is beautiful and we are so glad you are happy with your new VIGO Zurich kitchen faucet. Thank you so much for your five star rating and very kind review.
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Customer review from vigoindustries.com
Feb 1, 2021
Love everything about it
Bought it a month, more than I wanted to spend but my wife loved it . No complaints, water pressure is great and the sprayer is amazing also !!
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Response from Product SupportFeb 2, 2021
Hello,
Thank you very much for your five star VIGO Zurich Kitchen Faucet. We appreciate you sharing your photo and feedback with us ! At VIGO we strive to provide customers with THE IDEAL EVERYDAY., Enjoy !
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Customer review from vigoindustries.com
Jan 31, 2021
Excellent Style
We decided to replace our current countertop with a beautiful white marble countertop and we needed the finishing touches of a Vigo faucet
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Response from Product SupportFeb 2, 2021
I just love the photos that you sent. Thank you for your five-star rating and very kind words. I think the counters and the VIGO Zurich look just amazing. Please enjoy!
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Customer review from vigoindustries.com
Jan 17, 2021
Love my new faucet
I was actually VERY pleasantly surprised by the quality and heavy duty feel of this Kitchen Faucet. The packaging was very high end and instructions were easy to follow. Diagrams made it very easy to instal.
Love that the hose to the sprayer was sleeved. It always gets attention and compliments from everyone that sees it. The sprayer works great with good flow, and the pot filler is very sturdy and also has good flow.
The height may be an issue if you don't have the space.The construction of the entire faucet was solid matte gold finish and very heavy duty feeling. The install was simple as I am a true novice and did the entire replacement in about 30 minutes. I will definitely consider VIGO for my future purchases and give it a 5 star.
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Response from Product SupportJan 19, 2021
Thank you for including VIGO into your home! We greatly appreciate your five star review and know you will enjoy your faucet for many years to come.
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Customer review from vigoindustries.com
Jan 16, 2021
Installation Challanges
The faucet is beautiful. I always admire exellent design and construction, this faucet has both. However, we found the tool provided for one of the final install steps is flawed. To connect the sprayer hose to the faucet requires tightening the hose with the poorly designed and constructed wrench, cheap might be the best definition.
When I tightened the hose, the wrench slipped and the wrench gap bent further open. Hoping it was tight enough, we finished the install. It only took a mintue to see the leak. It would be nice if 1) the tool was adequate or 2) the instructions stated the size for an owners wrench, like 14mm maybe. However, when trying to tighten the 'nut head' on the hose, the opening is too narrow to get an open end wrench or adjustable wrench on the nut. Access is blocked by the hose crimmed on end. In the end, I had to use a large Tongue & Groove pliers, collapse the crimp that blocked the nut head and tighten it. A great product, tarnished by a 10 cent tool.
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Customer review from vigoindustries.com
Jan 5, 2021
Seriously poor quality. Less than 14 days of basic use, leak showed up from the internal mechanis...
Seriously poor quality. Less than 14 days of basic use, leak showed up from the internal mechanism at the main shaft for the spout end joint. As I move spout left to right with water running, water sprays out from main shaft joint. Working on return with HOME DEPOT and will not buy VIGO product again. Returning this defective faucet is costing me plumbing bill for repeat installation and removal which I cannot get any refund.
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Response from VIGO Customer Support TeamJan 12, 2021
I do apologize that we have not lived up to your expectations on your purchase. We are available to trouble shoot the unit if you would like to contact our product support team at 866-591-7792, option2.
2 found this review helpful
Jan 3, 2021
Great quality
Been using for a couple of weeks and I'm very impressed with the quality of the faucet and how easy the installation was. Great packaging too! Very happy
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Response from Customer ServiceJan 4, 2021
Hello,
We love the look of your new VIGO Zurich Kitchen Faucet, it looks great! Thank you for sharing your photo with us. We greatly appreciate your five star review and recommendation. We could not be happier to hear you are welcoming VIGO into your home, enjoy !
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Customer review from vigoindustries.com
Dec 25, 2020
faulty from the start
Beatiful asteticslly, but it hasnt work properly from the day it was installed. Water pressure is horrible and is 1/3 of what the flow is supposed to be. Also leaks from the compression fitting in the nozzel(not the nut) any time to sprayer is moved. Contacted CS last week both on their website and called,havent heard back from either.
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Response from VIGO Customer Support TeamDec 29, 2020
Good Day, Thank you for taking the time to advise us of the issue that you are having with your faucet. We’re sorry to hear that you were less than satisfied and hope you will accept our apologies. Please contact our product support team directly at 866-591-7792, option 2 and we will be more than happy to assist you.
1 found this review helpful
Dec 16, 2020
Looks goods with great functionality
The color is right, ease of use makes it a nice addition to our kitchen,
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Response from Product SupportDec 17, 2020
Hello and thank you for sharing your feedback on how easy it was to use. I love the way it looks in your home, Thanks for photo as well as your five star review on your VIGO Zurich Kitchen Faucet. At VIGO we strive to create products for the ideal every day, enjoy !
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Customer review from vigoindustries.com
Dec 5, 2020
Works like a dream
Union Carpenter here. Just did an entire downstairs renovation. Enlarged my kitchen and had the final say about the kitchen faucet. At first my wife was totally against this faucet. After it was installed she loved it. Works perfectly with a 33” sink. Great quality and heavy as a M F’er. Even went with the VIGO soap dispenser.
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Response from Customer ServiceDec 7, 2020
Hello Justin,
We love the photos of your new VIGO Zurich Kitchen Faucet. Thank you for including VIGO into your renovation plans! We greatly appreciate your five star review and know you will enjoy your faucet for many years to come.
Happy Holidays,
Team VIGO
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Customer review from vigoindustries.com
Nov 12, 2020
Gorgeous
Love my VIGO faucet. Makes my kitchen look amazing. I’ve gotten so many compliments. Quality is excellent. The packaging it comes with is top notch. HAPPY with my purchase. Worth every penny. No regrets.
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Response from Product SupportNov 12, 2020
Thank you for your kind words and your five-star review on your recent purchase of VIGO Zurich Kitchen Faucet. I would have to agree that it looks amazing in your kitchen. We appreciate you for taking the time to share your photos with VIGO and we’re so happy you love with your new purchase!
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Customer review from vigoindustries.com
Nov 3, 2020
VIGO Zurich faucet
This faucet was easy to intall, Fits the sink very well, Works good and looks good at a fair price.
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Response from Product SupportNov 3, 2020
Good morning and thank you so much for your five-star review and kind words. We strive to provide the highest quality, design, and customer experience and we are happy to hear that we met your expectations on your VIGO Zurich pull down spray kitchen faucet.
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Customer review from vigoindustries.com
Oct 17, 2020
Great Product
One can really tell the quality of the faucet compared to the others. The materials are top notch and you can tell when you are installing it which is very easy. It’s a lot heavier than the old one I replaced. If you use good materials you know it will last a very long time with no worries of failure. I would recommend a VIGO faucet to any of my family and friends.
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Response from Product Support/BGOct 19, 2020
Thank you for your kind words. We appreciate you for taking the time to share your experience with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
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Customer review from vigoindustries.com
Aug 25, 2020
Just Beautiful!
My husband had a harder time with removing our old faucet, than installing this one. It's very sturdy and well made. I love the strong water flow from both the sprayer and pot filler. It looks like a work of art in my modest kitchen. I am very happy with this purchase!
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Response from Product SupportAug 25, 2020
Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
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Customer review from vigoindustries.com
Aug 9, 2020
Beautiful faucet!!!
I love this faucet!! I named her, Elvira bc she’s so sleek and sexy. Our kitchen is white and all interior doors in the house are black. This faucet is definitely a statement piece that I’ve gotten numerous compliments on. The pot filler part is super convenient, but you just have to get used to it being there. Make sure it’s hovering over your sink b/c that’s where the water comes out of as soon as you turn it on.
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Response from Product SupportAug 10, 2020
Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
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Customer review from vigoindustries.com
Jul 30, 2020
Very Rugged
All parts are built to last - from the base and nut holding the faucet to the counter, to the spray arm and nozzle. Very well built. I only wish the pot filler did not occasionally drip when locked on to the spray nozzle. Look forward to many years using this product.
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Customer review from vigoindustries.com
Jul 30, 2020
Kitchen Faucet
This is a wonderful Faucet
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Customer review from vigoindustries.com
Jul 23, 2020
I need a cartridge ASAP!
I bought my around 4 years ago I have been very happy with the product but right now is dripping. I need to know where to buy a replacement cartridge ASAP. Can someone help me with this matter please? Thanks!
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Response from Product SupportJul 23, 2020
Please submit a copy of your sales receipt, a video of the issue and complete shipping address with phone number to sf@vigoindustries.com
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Customer review from vigoindustries.com
Jul 21, 2020
Very nice and different fancy
Very nice and different fancy
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1 found this review helpful
Jul 21, 2020
Awesome Faucet!
This faucet is a BEAST! I had it installed two weeks ago and it is beautiful and functions quite well. It is durable and very well made, you can tell the faucet is high quality when you pick it up! It has a weighty solid construction and gorgeous design. Even the packaging is great. My girlfriend liked it so much that she actually tried to talk me into installing it in her kitchen! I wanted something commercial and different, so I did my research and when I saw this from Vigo I knew this was the faucet for my kitchen. I also purchased the Vigo soap dispenser which compliments the faucet very well. The only draw-back is that since this faucet is such high quality and durable, I would recommend installing on a granite top sink (which this faucet is really made for), maybe a porcelain sink, or a thick commercial grade aluminum sink. Other than that I've had no issues and the faucet has an absolutely stunning personality in the kitchen! It should have it's on social security number! Keep it up Vigo!
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Response from Product SupportJul 21, 2020
Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
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Customer review from vigoindustries.com
Jul 14, 2020
Excellent only problem is the strainer basket thread is not very good problems threading drain pi...
Excellent only problem is the strainer basket thread is not very good problems threading drain pipe to it.
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Pro
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Jul 8, 2020
Commercial Quality
This is the third faucet we have purchased from Vigo and we have not been let down yet! This is a large and heavy duty quality commercial faucet. The design is complementary to any home and the sprayer is incredible. The clip feature on the sprayer allows us to rinse fruit and vegetables hands free. We love how tall the faucet is and the ease of use.
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Response from Product SupportJul 8, 2020
Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
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Customer review from vigoindustries.com
Jun 23, 2020
A Great Complement to any Industrial-themed Kitchen
This is frankly a beautiful faucet. It is large, bold, and heavy. It feels like an industrial faucet, versus just looking like one.
Had some problems shortly after installation with cold water delivery, but Vigo team was excellent in helping resolve problem.
I could not be happier with the product's look, performance and the technical support.
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Response from Product SupportJun 23, 2020
Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
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Customer review from vigoindustries.com
May 25, 2020
Like a piece of art
Installed a month ago with a kithcen remodel. It's a show stopper! Everyone who comes over admires it, and so do we. My husband and myself installed in very little time with ease. The quality is superb and the water pressure is the best on the market. Would buy again if needed
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Response from Product SupportMay 26, 2020
Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
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Customer review from vigoindustries.com
May 15, 2020
Excellent quality!
My husband installed this in our new kitchen and we are so pleased! It is not only beautiful but built with such craftsmanship. It’s hard to find such great quality for a great price nowadays. Thanks Vigo!
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Response from Product SupportMay 15, 2020
Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.