Dear Home Depot Customer, we appreciate you taking the time to let us know about your experience! If there’s anything else that we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Jul 17, 2024
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Verified Purchase
Jul 10, 2024
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Verified Purchase
Jul 6, 2024
The only flaw is that there are more random eyes in the wood. Other than that its a good product
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Response from UFPI RepresentativeJul 8, 2024
Dear Hizxle, We appreciate you taking the time to let us know about your experience! If there’s anything else that we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Jul 3, 2024
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Verified Purchase
Jul 3, 2024
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Verified Purchase
Jul 3, 2024
The entire bundle of 2x4x 8, pressure treated wood was substandard, knots, bark, splits, I had to settle for the best I could fine.
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Response from UFPI RepresentativeJul 3, 2024
Dear Home Depot Customer, Thank you for letting UFP Retail Solutions know about your experience with the lumber at your local store and the customer service you received from them. If there is anything that we, as the manufacturer, can do regarding the lumber itself, please contact us at UFPRetailCS@UFPI.com, and one of our customer service representatives will be happy to assist you.
Verified Purchase
Jun 26, 2024
Need treated to do what I needed it to do
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Response from UFPI RepresentativeJun 28, 2024
Dear Home Depot Customer, Thank you for sharing your experience! If there’s anything else that we, as the manufacturer, can help you with regarding this [x], please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Jun 26, 2024
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Verified Purchase
Jun 26, 2024
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Verified Purchase
Jun 26, 2024
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Verified Purchase
Jun 20, 2024
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Verified Purchase
Jun 19, 2024
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Verified Purchase
Jun 16, 2024
bowed lumbar
Couldn’t use for our project due to being so bowed. They must send their worse products when it’s an online delivery order.
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Response from UFPI RepresentativeJun 17, 2024
Dear Maddy, Thank you for letting UFP Retail Solutions know about your frustrating experience with the lumber that your local store representative picked out and the customer service you received from them. If there is anything that we, as the manufacturer, can do regarding the lumber itself, please contact us at UFPRetailCS@UFPI.com, and one of our customer service representatives will be happy to assist you.
Recommended
Jun 12, 2024
Good product at a good price
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Response from UFPI RepresentativeJun 12, 2024
Dear Rick, thank you for your wonderful review! We're really glad that this lumber worked well for your project! If there’s anything else that we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Jun 12, 2024
A handful of wood panels were cracked or missing pieces. We will return them upon completion of the project.
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Response from UFPI RepresentativeJun 12, 2024
Dear Ricardo, thank you for letting UFP Retail Solutions know about your frustrating experience with the selection of lumber that your local store has in stock. We do value you as a customer and can assure you that our lumber is normally of excellent quality. If you are still in need of lumber, please see a Pro Associate at your local store for product availability or the possibility of completing a special order for what you need. If there is anything that we, as the manufacturer, can do regarding the lumber itself, please contact us at UFPRetailCS@UFPI.com, and one of our customer service representatives will be happy to assist you.
Verified Purchase
Jun 12, 2024
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Verified Purchase
Jun 12, 2024
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Verified Purchase
Jun 12, 2024
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Verified Purchase
Jun 12, 2024
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Verified Purchase
Jun 9, 2024
Garbage
Garbage product. Clifton NJ store is the worst most unorganized place I have ever been.
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Response from UFPI RepresentativeJun 10, 2024
Dear Csmith, We are sorry to hear this product did not meet your expectations and would like the chance to discuss the issue with you further. If you have not already done so, please reach out to UFP Retail Solutions at UFPRetailCS@UFPI.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Jun 5, 2024
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Verified Purchase
Jun 5, 2024
I wanted grade 1 YellaWood so I had to go to ace to a good product.
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Response from UFPI RepresentativeJun 5, 2024
Dear Carl, thank you for letting UFP Retail Solutions know about your frustrating experience with the selection of lumber that your local store has in stock. We do value you as a customer and can assure you that our lumber is normally of excellent quality. If you are still in need of lumber, please see a Pro Associate at your local store for product availability or the possibility of completing a special order for what you need. If there is anything that we, as the manufacturer, can do regarding the lumber itself, please contact us at UFPRetailCS@UFPI.com, and one of our customer service representatives will be happy to assist you.