[This review was collected as part of a promotion.] I bought a commercial washer for my home because I heard they were durable and easy to repair. Looking forward to years of use.
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Recommended
Customer review from whirlpool.com
Aug 16, 2023
It was the only unit that said it was commercial. I am counting on that it will be able to handle lots of loads of laundry for longer than ordinary household washers. I was disappointed that it doesn't have a bleach dispenser, yet you can't fill with some water first (top locks) and mix in the bleach. I had to order this online since it wasn't available in the store, so didn't see this before purchasing.
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Verified Purchase
1 found this review helpful
Aug 3, 2023
not working after two weeks.
[This review was collected as part of a promotion.] I bought this machine a month ago and stop working two weeks later.
repair men will be here next week.
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Response from Consumer CareAug 4, 2023
Thank you for sharing your insights with us, Memo.. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 366770.
We’re looking forward to hearing from you.
Marie Q
Customer review from whirlpool.com
Jul 26, 2023
Driver arrived 2 hours late, dumped the washer and gave me no time to unpack and inspect. By the time I had a chance to unpack it and hook it up I discovered it had a leak. After my 48 hour window. NOT HAPPY.
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Verified Purchase
1 found this review helpful
Jul 13, 2023
We like the industrial strength
[This review was collected as part of a promotion.] It is working great so far and it just fits in the closet which most do not.
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Recommended
Customer review from whirlpool.com
Jul 7, 2023
A 5 star cleaning machine.
[This review was collected as part of a promotion.] We are hard working ranch owners and we get dirty. We bought a new HE machine and I found myself adding water to the drum by bucket fulls. It just did not have enough agitation and water depth to get the dirt out. This machine does! This machine is not the quietest I ever owned but the job it does at cleaning our jeans and even blankets, is worth it. It has an HE setting for smaller loads (as it does not have load size settings) and only fills about 1/2 of the drum. I love this machine and am very glad I bought it!
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Customer review from whirlpool.com
Jun 5, 2023
Great washer. Great price for commercial grade
[This review was collected as part of a promotion.] Solid machine. Love it! Simple, quiet and quick. Should last for a while being commercial grade.
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Recommended
Customer review from whirlpool.com
May 4, 2023
Our clinic uses this machine 7 days a week and...
Our clinic uses this machine 7 days a week and has been working great.
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Verified Purchase
Apr 30, 2023
My only complaint
[This review was collected as part of a promotion.] Is that it doesn't have a refluff setting otherwise it works great
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Recommended
Customer review from whirlpool.com
Apr 15, 2023
Commercial Made
[This review was collected as part of a promotion.] Great washer. Basic well made commercial washer. Not flashy. Functional, built well. A little noisy but washes cloths well. If you are looking for a washing machine that gets the job done without all the bells and whistles, I would highly recommend this washing machine.
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Recommended
Customer review from whirlpool.com
Apr 12, 2023
Whirlpool washer is fantastic. Just like the old school washers....
Whirlpool washer is fantastic. Just like the old school washers. It JUST washes the clothes!
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Verified Purchase
Apr 3, 2023
So happy with this Washer.
[This review was collected as part of a promotion.] Very basic design, but very effective washer. Satisfied with performance.
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Recommended
Customer review from whirlpool.com
Feb 8, 2023
Disappointed in quality
Sorry to say this model @Whirpool Commercial Washing Machine was a huge disappointment. This was not anything on Home Depot as their customer service department was excellent in getting replacement and repairs.
First time using machine it shook so bad had to shut off and call Home Depot to request a replacement which they did.
Second machine worked for one week before violently clunking and squealing and finally stopped working. Home Depot called Whirlpool and they sent out a repairman and found transmission and drive belt had disintegrated. They ordered replacement parts and installed a week later.
How long this machine will last?
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Jul 19, 2022
use in homeless shelter
[This review was collected as part of a promotion.] started using in Feb 2022. So far we have had no issues.
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Recommended
Customer review from whirlpool.com
Jul 16, 2022
No bells and whistles
[This review was collected as part of a promotion.] Just simply does the functions and job it's supposed to do.
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Recommended
Customer review from whirlpool.com
Jul 13, 2022
Not for fabric softener it's not for you.
3 months in the inside rusted warranty did replace it You can not open the lid because it stays lock at all times and when you push the the pause button you gotta wait 2 to 10 min before it stops the process then wait another couple of min before the release unlocks. majority time when I put my fabric softener I have to restart the whole cycle because the original water drains out and you have to put it on rinse & spin so I have lost the original water and have use another cycle of water.
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4 found this review helpful
Apr 12, 2022
simple
[This review was collected as part of a promotion.] a builder decision. only recently used, but so far so good.
Not used to dryer sheets only, recommended for this unit, but liquid does work in the wash, and i need to use up the 2 gallons i already had. So far it works okay in the wash.
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Recommended
Customer review from whirlpool.com
Apr 6, 2022
Owner
[This review was collected as part of a promotion.] Had it about 4weeks does great. Quick cycles simple controls
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Recommended
Customer review from whirlpool.com
Mar 31, 2022
Old School Washer
[This review was collected as part of a promotion.] No water saving bs, just fills the tub to the top and washes in 35 mins or less. I've had too many new fangled computer models that all broke, and never filled up enough water to wash properly.
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Recommended
Customer review from whirlpool.com
Mar 30, 2022
Powerful and simple to operate.
[This review was collected as part of a promotion.] Highly recommend as powerful washer.
First load was impressively handled.
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Recommended
Customer review from whirlpool.com
Mar 23, 2022
This more than satisfied our needs for a replacement...
This more than satisfied our needs for a replacement washer. We had an unusual tight spot that required a washer of this depth. It has more than done its job and should provide us many years of service. The delivery men were very professional and friendly and had the installation done in no time.
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Verified Purchase
2 found this review helpful
Mar 18, 2022
Does its job
[This review was collected as part of a promotion.] I have had so many washers for my dog kennel and this one works.
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Recommended
Customer review from whirlpool.com
Mar 18, 2022
Great machine love it
[This review was collected as part of a promotion.] Best washer that I ever bought Does a wonderful job of cleaning
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Recommended
Customer review from whirlpool.com
Mar 9, 2022
good workhorse washing machine
[This review was collected as part of a promotion.] This is a powerful workhorse of a washing machine. There seem to be so few good quality top load washers, so this was a jewel in the rough. I've had it for about 4 or 5 months and it has been working very well with no issues.
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Recommended
Customer review from whirlpool.com
Mar 9, 2022
Best, full tub or eco…
[This review was collected as part of a promotion.] It fills to full tub, washes great on eco. It doesn’t have fabric softener dispenser or clorox dispenser. It is very sturdy, but the best thing about it is it semms to self balance.
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Recommended
Customer review from whirlpool.com
Mar 9, 2022
Excellent Washer!
[This review was collected as part of a promotion.] Bought this and the matching commercial dryer. Love the washer and dryer. They are heavy duty, and I like the simplicity of the buttons/dials. Easy to operate and built to last. Hoping to have many more years of use.
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Customer review from whirlpool.com
Feb 8, 2022
Within 24 hours of using this washing machine it started...
Within 24 hours of using this washing machine it started leaking water from the bottom. It can still be used but we have constant puddles on the floor. We were instructed by Home Depot to call Whirlpool. They would not replace it and instead told us we had to make a service appointment. Have to wait 3.5 weeks for service to come. Whirlpool has the worst customer service. Machine itself is good but a new machine should not have this problem. I would give it a higher rating except for getting a defective machine.
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Verified Purchase
9 found this review helpful
Dec 17, 2021
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Oct 23, 2021
After purchasing 3 substandard machines in the past 5 years,...
After purchasing 3 substandard machines in the past 5 years, I decided to purchase a commercial grade washer. It was a little more expensive, but definitely worth it.
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3 found this review helpful
Sep 22, 2021
simple commercial grade machine, needed a 26 in. Wide to...
simple commercial grade machine, needed a 26 in. Wide to get it down into the basement, very satisfy with this purchase