We are sorry that you have received a plate compactor with parts missing. All machines are completely new. If you see oil, it is because we start each engine at the factory to make sure it starts, and then drain the oil, which is what is required for shipping. If there are parts missing, you can contact our Service and Support Team immediately so we can send you the parts you need. Please call them at 847-327-0566 then Option 2. Hours are 7:30am - 3:30pm CST, M-F. Please indicate to them if you had shipping damage to the container, which is new when we ship products from our warehouse.