This rug is horrible quality. It will arrive to you with fibers pulled out and it will be shedding like a golden retriever. You’ll run the vacuum over it 1 million times thinking that you got something on it just to realize that’s just what the rug looks like. Save yourself some money, go outside, run your old rugs over with a mulching lawnmower, and duct tape it all back together into a rectangle. That would be higher quality than this rug. Paying $30 to ship this monstrosity back is just stealing money and will be the reason I stop using this site.
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Response from Rugs USA CSSep 5, 2023
Hi Ben,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top-tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
This rug is 100% wool, so shedding is normal for this rug. It is very common for wool rugs to shed throughout the lifetime of the rug. Please be on the lookout for an email from me shortly to follow up on your concerns.
Thank you again for your feedback, and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Customer review from nuLOOM.com
Aug 5, 2023
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Verified Purchase
Jul 19, 2023
Rugs USA Service
We love this rug. It is exactly what we needed in our entryway. Rugs USA was easy to work with during ordering online and delivered quickly.
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Verified Purchase
Customer review from nuLOOM.com
Jun 22, 2023
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Verified Purchase
Customer review from nuLOOM.com
Jun 7, 2023
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Verified Purchase
Customer review from nuLOOM.com
Jun 3, 2023
First time buyer
Great rug, exactly as shown, super communication, fast delivery, plus fair price. I won't hesitate to purchase again from this company. I tried many other websites ( Etsy, Pottery Barn, Wayfair etc.) and couldn't find the selection, variety, quality or sensible price I found at Rugs USA! Thanks
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Verified Purchase
Customer review from nuLOOM.com
May 30, 2023
Gorgeous, quality rug
Gorgeous. It looks like we paid a lot more for this rug than we did.
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Verified Purchase
Customer review from nuLOOM.com
Apr 27, 2023
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Verified Purchase
Customer review from nuLOOM.com
Mar 28, 2023
Excellent Addition to the space
[This review was collected as part of a promotion.] Really pretty and unique carpet, highly recommend. I have a yellow chair over it and the rug really helps it pop!
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Verified Purchase
Customer review from nuLOOM.com
Mar 23, 2023
Boldly Beautiful
The rug was beautiful however I returned it because I needed a more subdued rug for the room.
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Verified Purchase
Customer review from nuLOOM.com
Mar 22, 2023
Beware of shedding
Overall the rug looks nice but the shedding is substantial. No amount of vacuuming seems to help so I do worry if the rug will last very long.
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Verified Purchase
Customer review from nuLOOM.com
Mar 21, 2023
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Verified Purchase
Customer review from nuLOOM.com
Dec 15, 2022
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Verified Purchase
Customer review from nuLOOM.com
Dec 14, 2022
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Verified Purchase
Customer review from nuLOOM.com
Nov 21, 2022
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Verified Purchase
Customer review from nuLOOM.com
Nov 18, 2022
Superb quality.
Stunning rug. Also excellent quality. Couldn’t be happier.
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Verified Purchase
Customer review from nuLOOM.com
Oct 25, 2022
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Verified Purchase
Customer review from nuLOOM.com
Oct 4, 2022
Good
Good rug... I use it for my bathroom floor and it serves the purpose
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Verified Purchase
Customer review from nuLOOM.com
Aug 30, 2022
Great contemporary black & white rug.
[This review was collected as part of a promotion.] I love this rug! It looks great! There is minimal shedding and I am two or three weeks in- I vacuum about once or twice a week. It is wool and is thick and plush. Everyone of my friends who have seen it love it. You can’t beat the price for the quality. Exactly what I wanted.
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Verified Purchase
Customer review from nuLOOM.com
Aug 27, 2022
The perfect rug for my office. The quality of the
The perfect rug for my office. The quality of the rug is superb. The price is a surprise considering how beautiful this rug is.
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Verified Purchase
Customer review from nuLOOM.com
Aug 26, 2022
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Verified Purchase
Customer review from nuLOOM.com
Aug 26, 2022
This rug livens up a room!
Such a cute rug. The white does shed onto the black, making it look unvacuumed. I hope that will improve.
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Verified Purchase
Customer review from nuLOOM.com
Aug 7, 2022
Irregular Parallel Bar Runner
Excellent quality for the price! Made of wool and has a great texture/feel.
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Verified Purchase
Customer review from nuLOOM.com
Apr 7, 2022
So comfortable
Much softer than expect. Very good quality and very quick shipping.
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Verified Purchase
Customer review from nuLOOM.com
Feb 10, 2022
Great product!
I love my rug. I have received so many compliments. It's a little more than I was expecting to pay but the products is amazing and great quality.
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Verified Purchase
Customer review from nuLOOM.com
Jan 22, 2022
OLANO made me OBTAIN it!
Soooooo, I was influenced by an influencer.... thanks a lot Arvin Olano. I LOVVVEEEE this rug, very well made, soft under foot and seems to clean easily. It is the perfect addition to my home. RUGS USA hands down has the BEST prices and again the quality is amazing.
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Verified Purchase
Customer review from nuLOOM.com
Jan 13, 2022
Sharp and modern looking rug.
[This review was collected as part of a promotion.] The rug was sharp looking. It is a really dramatic decorative statement that pleasantly surprised me. The quality was as good as I expected for the price, and I am pleased that I took the leap and ordered it.
However, the delivery demonstrates that FedEx is having serious problems. The rug was left the day before I knew it was there, with one end setting on the road and the other end propped against the mailbox. The rug was left 115 feet away from my house, impossible to see and available for anyone driving by to pick up. A good neighbor texted me if I knew I had a delivery setting on the road. It had been there overnight---I am glad it did not rain that night as it has been this season.
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Verified Purchase
Customer review from nuLOOM.com
Jan 12, 2022
Beautiful in person. Easy to walk on and vacuums...
Beautiful in person. Easy to walk on and vacuums wonderfully. Striking to look at and off sets the room with a bold, contemporary look.