#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(706)354-2912

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1740 Epps Bridge Rd

Athens, GA 30606

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 529 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (529)
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Showing 1-30 of 529 reviews
Great customer service!
This location has to best customer service ever! They pay attention to your needs and have a lot of patience!
by
    • Recommended
    Great store in which to shop!
    We were researching new washers and dryers after 18 years with the old set. We received excellent service from a most knowledgeable employee who answered all our many, many questions. The result was that we bought and are pleased with our purchase.
    by
      • Recommended
      The store was clean and the products were easy to find. The paint department service representati...
      The store was clean and the products were easy to find. The paint department service representative were friendly and helpful.
      by
      • Verified Purchase
      • Recommended
      Everyone was very pleasant and helpful. My husband usually does HD shopping but employees Suzanne...
      Everyone was very pleasant and helpful. My husband usually does HD shopping but employees Suzanne and Allie went above and beyond to help me with unusual things…
      by
      • Verified Purchase
      • Recommended
      Consistently the best and most helpful staff of the major home improvement stores in town the sto...
      Consistently the best and most helpful staff of the major home improvement stores in town the store is well stocked as well, which can't always be said of competitors.
      by
      • Verified Purchase
      • Recommended
      The store is always clean and everything is always on the shelf.
      The store is always clean and everything is always on the shelf.
      by
      • Verified Purchase
      • Recommended
      Excellent customer service at the Athens store
      Excellent customer service at the Athens store
      by
      • Verified Purchase
      • Recommended
      The store is always clean and organized. HD employees love if their job shines through to the cu...
      The store is always clean and organized. HD employees love if their job shines through to the customers. All of this results in a great shopping experience.
      by
      • Verified Purchase
      • Recommended
      I can't say enough about Steve P. who was working in plumbing on the day I needed help. He was kn...
      I can't say enough about Steve P. who was working in plumbing on the day I needed help. He was knowledgeable, asked questions to see what I needed, then offered multiple possible solutions. His knowledge and concern for wanting to help me more than just sell me on certain products not only allowed me to fix the issue myself, but it also saved me quite possibly hundreds of dollars. Carol who normally works in paint but is also a certified plumber also listened to my issue (I had just seen her earlier in the week for a painting issue) and pointed me in the direction of Steve who was working back in plumbing. Finally, Ashley who was working at check out was very friendly and helpful as well. I love Home Depot because in my experience, I have always been able to find knowledgeable associates who seem genuinely concerned about helping rather than just selling.
      by
      • Verified Purchase
      • Recommended
      This was the only place I was able to find the plants I was looking for and they had many I could...
      This was the only place I was able to find the plants I was looking for and they had many I could choose from
      by
      • Verified Purchase
      • Recommended
      Poor customer service from electrical manager, just plain rude. Some people should not be in cust...
      Poor customer service from electrical manager, just plain rude. Some people should not be in customer service.
      by
      • Verified Purchase
      Customer service at H.D. has really improved. Brandon in plumbing went over and above to help me ...
      Customer service at H.D. has really improved. Brandon in plumbing went over and above to help me out!
      by
      • Verified Purchase
      • Recommended
      We made a large purchase with heavy items. We had to use one of the large low to ground push car...
      We made a large purchase with heavy items. We had to use one of the large low to ground push carts. A service representative was in the parking lot rounding up carts. As I opened the back door of my SUV, he came up and cheerfully told me he would load it for us. After doing so, he took the large cart back to the garden center for us. That's customer service!
      by
      • Verified Purchase
      • Recommended
      Today was one of the most pleasant shopping trips I have done for quite awhile. All the employees...
      Today was one of the most pleasant shopping trips I have done for quite awhile. All the employees I dealt with today were very knowledgeable and very friendly. I wish all shopping experiences were this pleasant.
      by
      • Verified Purchase
      • Recommended
      Awesome customer service and always have what I need.. Thanks Homedepot..
      Awesome customer service and always have what I need.. Thanks Homedepot..
      by
      • Verified Purchase
      • Recommended
      The store is clean but the customer service is what makes the store !
      The store is clean but the customer service is what makes the store !
      by
      • Verified Purchase
      • Recommended
      Andrew from Customer Service is amazing! So helpful and knowledgeable. Great work!
      Andrew from Customer Service is amazing! So helpful and knowledgeable. Great work!
      by
      • Verified Purchase
      • Recommended
      All the employees that i have encountered, are pleasant, eager to assist and willing to assist i...
      All the employees that i have encountered, are pleasant, eager to assist and willing to assist in locating what I am wanting to purchase
      by
      • Verified Purchase
      • Recommended
      friendly and competent
      friendly and competent
      by
      • Verified Purchase
      • Recommended
      GREAT SERVICE AND ATTITUDES
      GREAT SERVICE AND ATTITUDES
      by
      • Verified Purchase
      • Recommended
      Good stock great experience
      Good stock great experience
      by
      • Verified Purchase
      • Recommended
      Everyone was very helpful and friendly at this store. Walked in and right away found assistance i...
      Everyone was very helpful and friendly at this store. Walked in and right away found assistance in the tools department and also in the plumbing department. Mr. Pinion assisted me in the plumbing department and got me the exact tool I needed for my home project. Then Ali was very helpful when I had a question at check out. Will shop at this store again with no hesitation. Interior of store was very clean and in order.
      by
      • Verified Purchase
      • Recommended
      Friendly ,courteous, knowledgeable
      Friendly ,courteous, knowledgeable
      by
      • Verified Purchase
      • Recommended
      Customer service was great and store was organized
      Customer service was great and store was organized
      by
      • Verified Purchase
      • Recommended
      TODAY I PURCHASED A STORAGE SHED FROM TUFF SHEDS AND MARGARET WAS THE PERSON IN CUSTOMER SERVICE ...
      TODAY I PURCHASED A STORAGE SHED FROM TUFF SHEDS AND MARGARET WAS THE PERSON IN CUSTOMER SERVICE WHO WAITED ON ME AND TOOK MY ORDER. SHE WAS DELIGHTFUL TO WORK WITH AND VERY KNOWLEDGABLE ABOUT THE PRODUCT. SHE MADE MY PURCHASE GO AS SMOOTH AS POSIBLE
      by
      • Verified Purchase
      • Recommended
      The staff and the cashier was very helpful. I asked a girl for a larger cart to put an item on an...
      The staff and the cashier was very helpful. I asked a girl for a larger cart to put an item on and she went and found one for me and was very nice. The cashier, Alicia was very helpful in checking me out and the shopping experience was great1
      by
      • Verified Purchase
      • Recommended
      The store was very clean and the service at checkout was excellent!
      The store was very clean and the service at checkout was excellent!
      by
      • Verified Purchase
      • Recommended
      Great customer service and everything I needed for my project.
      Great customer service and everything I needed for my project.
      by
      • Verified Purchase
      • Recommended
      I received Excellent customer service at this store and an employee named Ally went out of her wa...
      I received Excellent customer service at this store and an employee named Ally went out of her way to assist me at checkout. I would definitely shop here again!
      by
      • Verified Purchase
      • Recommended
      Allie is best employee, she is very friendly and went out of her way to help me. It is so nice to...
      Allie is best employee, she is very friendly and went out of her way to help me. It is so nice to be greeted with a smile.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 529 reviews

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