Athens #129

This particular Home Depot has been an exceptional store in every respect and our most recent shopping experience was stellar. From my phone call to getting help at the store by several employees, especially Garrett and Craig, it was apparent that every staff member has consistent high morale, exceptional expertise, and an engaging and caring approach to helping every customer.

find everything wood side that i always need and they also helped me to cut the wood so it can fit in my car

Other Home Depot’s closer but shop here because staff is so knowledgeable, courteous, and friendly.

These guys go above and beyond, making this a super pleasant shopping experience, particularly in the Garden Center. Ask for Mike, he is a customer's best friend!

Cashier Michell went the extrample in help and knowledge

The person That was my cashier was rude and practically called me a liar when I Told her I got my military discount yesterday and she said she couldn't figure out what I was supposed to get a discount on. Some of the items were not eligible for discount which was understandable but i got no discount as a veteran.

I’m not the person to play the race card, however certain things are just in plain sight. I spent a little over $500 last night for cleaning supplies & small upgrades for my airbnbs. While at self checkout the sales associate by the name of Angie proceeded to ask questions in which I initially thought was casual conversation until I realized she wasn’t paying attention to my replies, it was a decoy to move closer & watch me scan every item I had in my cart. She didn’t make eye contact with me, her eyes stayed on the cart…she also repeated questions which was confirmation she wasn’t listening to my answers. I know stores have problems with theft, I’ve worked in retail so I get it. However, that doesn’t warrant making customers feel targeted because they are a person of color. It was very obvious what she was doing & very disappointing. Please speak with her & send her to training to avoid this happening to someone else in the future…

I visited the Athens store hunting for a cleaning product they ended up not having. Savanna at the service desk came up with an alternative solution and was VERY friendly and helpful. It was a great customer experience, definitely need more people with energy and a positive disposition like Savanna!

I was looking for a charger for a Ryobi battery. The item was out of stock , but a friendly employee helped me order the charger online and it was a better buy!! I got 2 chargers and another battery for only $79!! It was delivered within 24 hours! I am so impressed!!

Plenty of staff meandering around store, however when approached they refuse to help, and tell you to get items from the garden shop yourself and bring to self checkout. They refuse to help elderly or pregnant women with heavy items or assist in any way with self checkout.