Filter Reviews By:Rating, Profile, Gender, Age (363)
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Showing 1-30 of 363 reviews
Jul 7, 2022
Extremely helpful saleswomen
Brya was a pleasure to deal with and she checked me out efficiently.
by
Recommended
Jun 30, 2022
Above and beyond
I went in to get some appliances, the staff could not have been more helpful. Couldn’t decide what was best for me, they were there to talk me through and helped get me what I needed.
by
Recommended
Jun 12, 2022
checkouts
I did not catch the name of a young man that assisted loading the miter saw I purchased, but could tell he had a good sense of customer service. Sid the check out operator was also as friendly. I was in retail 17 years- seeing this enthusiasm should absolutely be recognized in your staff. Thank you!
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Recommended
May 29, 2022
Best experience in shopping home needs
I’ve been a customer here for a year and I’ve always had best experience from their representatives. Dan was best and helped us pick the right tools for our need today with this order today.
by
Recommended
May 26, 2022
Exceptional Customer Service
I went to your Bainbridge, OH location to get an estimate on kitchen countertops. I met with kitchen designer, Lisa, and she was AMAZING!! She kept in constant communication with me and answered every question and concern I had. She definitely went above and beyond to help me get the PERFECT countertop for my kitchen. As a bonus, her fellow associate, Susan, was just was helpful when Lisa was off. Both ladies made this whole process seemless and helped me save money in the process. These 2 ladies are a true example of how customer service is done! If you need any help with countertops or kitchen design, go to the Bainbridge location and ask for Lisa or Susan! They have made me and my husband Home Depot customers for Life!
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Recommended
May 2, 2022
Not best experience
If buying sheet goods or lumber grab a cart on way in. None are stocked inside unless they are for online orders. Associates are non existent as all they focus on is their cell phones or pulling stock for orders. To the point they will cut in front of you to pull items.
by
Mar 12, 2022
Great Features
Good selection of items wanted.
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Recommended
Feb 6, 2022
Home Depot - Great Customer Service
I purchased a washer and dryer today. The Home Depot associate, Larry gave excellent customer service. This is why Home Depot stands above the rest!
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Recommended
Jan 26, 2022
Customer Service -Karen Kinford
We purchased bath and tub faucets ( Grohe and Moen ) along with other products to be installed.
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Recommended
Nov 7, 2021
Great Price
I purchased the Auto Detailing Kit VT2534
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Recommended
Oct 11, 2021
GREAT SELECTION AND CUSTOMER SERVICE
AN EMPLOYEE WALKED US AROUND TO FIND THE DOZEN ITEMS WE NEEDED
HE USED HIS TABLET TO CHECK ON BRANDS PRICES AND FEATURES
WE WOULD HAVE BEEN LOST WITHOUT THIS FRIENDLY GUIDE!
THE CASHIER WAS FRIENDLY PATIENT AND HELPFUL WHEN OUR CHECK WOULDN'T GO THRU
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Recommended
Oct 5, 2021
Outstanding ProDesk Assistance with Mark Rayer
Our contractor told us to go to the pro desk at Home Depot. Mark was there and took us right back to get a new door and lock set. He made the experience outstanding. He is an excellent employee. We are very grateful.
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Recommended
Sep 22, 2021
DIY project shopper
Plumbing DEPARTMENT excellent help!
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Recommended
Aug 1, 2021
People are very pleasant.
People are very pleasant.
by
Verified Purchase
Recommended
Jul 21, 2021
Rick in installation was extremely helpful. We had a Manufacturing flaw in the carpet and he work...
Rick in installation was extremely helpful. We had a Manufacturing flaw in the carpet and he worked hard with the manufacture to come to a solution that all made us all happy. He did a great job.
by
Verified Purchase
Recommended
Jul 19, 2021
Employees are cheerful and helpful. They did not have the vacuum cleaner bags I need (F&G), but e...
Employees are cheerful and helpful. They did not have the vacuum cleaner bags I need (F&G), but everything else on my list was there and at a good price.
by
Verified Purchase
Recommended
Jul 13, 2021
The last few trips to this store were not good a experience. Store associates are not friendly or...
The last few trips to this store were not good a experience. Store associates are not friendly or helpful which is disappointing compared to where I shopped before. Will probably go to a different location rather than back to this one in the future.
by
Verified Purchase
Jul 3, 2021
OVERALL , I SEEM TO FIND WHAT I NEED.
OVERALL , I SEEM TO FIND WHAT I NEED.
by
Verified Purchase
Recommended
Jun 29, 2021
Home Depot is my go-to for home improvements. The kind associates have helped me with painting, p...
Home Depot is my go-to for home improvements. The kind associates have helped me with painting, plumbing, building, and gardening projects. I very much appreciate their friendly service and genuine interest in helping me get what I need.
by
Verified Purchase
Recommended
Jun 24, 2021
Close to my home, easy access and good inventory and pricing
Close to my home, easy access and good inventory and pricing
by
Verified Purchase
Recommended
Jun 22, 2021
Very annoyed at the lack of knowledge everyone had and having to figure it out myself especially ...
Very annoyed at the lack of knowledge everyone had and having to figure it out myself especially after talking to about 7 people. And extremely annoyed I was assured the wrong price of wood multiple times and after it was cut up still felt obligated to get it after for an extra $150 then what i was assured of from Dion. The cashier lady was very patient and nice though. And most everyone was nice and polite
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Verified Purchase
May 13, 2021
I'VE BEEN TO 3 OR 4 OTHER HOME DEPOTS BUT I THINK IT'S THE BEST AND REALLY NOT BECAUSE IT'S JUST ...
I'VE BEEN TO 3 OR 4 OTHER HOME DEPOTS BUT I THINK IT'S THE BEST AND REALLY NOT BECAUSE
IT'S JUST CLOSE TO HOME.
by
Verified Purchase
Recommended
Apr 10, 2021
Great place that has just about everything I need. And the store is very clean and organized and ...
Great place that has just about everything I need. And the store is very clean and organized and the associates, especially Dan, are very knowledgeable and so very polite!!
by
Verified Purchase
Recommended
Mar 23, 2021
I bought a brand new item in a box. When I went home and opened the box, the item was used and ve...
I bought a brand new item in a box. When I went home and opened the box, the item was used and very dirty. Obviously, it was a returned item but nobody even checked the box and sold to another customer. It is unacceptable.
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Verified Purchase
Mar 21, 2021
Poor customer service except in the end and when your employee helped put the toilet onto the fl...
Poor customer service except in the end and when your employee helped put the toilet onto the flatbed. Apart from that Jack if I remember correctly was rude and two of your employees couldn't even show me where to go to talk about toilet installation.
Ridiculous and after that experience I doubt we would come back to your location.
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Verified Purchase
Mar 4, 2021
The store is clean and the employees are very helpful even if they don't work in the department w...
The store is clean and the employees are very helpful even if they don't work in the department where you need help
by
Verified Purchase
Recommended
Feb 21, 2021
nice store whish it was bigger so they could put more items on there shelves.
nice store whish it was bigger so they could put more items on there shelves.
by
Verified Purchase
Recommended
Feb 16, 2021
Cynthy, the appliance specialist that assisted us was very knowledgeable, friendly and helpful.
Cynthy, the appliance specialist that assisted us was very knowledgeable, friendly and helpful.
by
Verified Purchase
Recommended
Feb 13, 2021
Completely lazy and incompetent staff
Completely lazy and incompetent staff
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Verified Purchase
Jan 31, 2021
I had an outstanding experience with my customer service provider, TANIA. Thank you for having su...
I had an outstanding experience with my customer service provider, TANIA. Thank you for having such a beautiful person working for you. I'm a senior and retired military which makes me confused sometimes but she treated and helped me with everything.