Reviews for Baton Rouge #357

We felt that shopping and dialogue with customer service convinced us to purchase the appliance from this store. We visited other locations but felt this one would be a better selection.

This is my regular store. They often have the products that the other box stores in my area are out of. The rental department is always on top of their products and are willing to be of service. I get the help I need to get in, get out, and get it done, at the Coursey Home Depot They are a helpful group of people working hard to help me get things done!

I go to Home Depot a lot and I have to say the cashiers are always friendly and very helpful at check out . Especially Bridgett ! Most all big box stores are short staffed and all the cashiers are short or just don’t care anymore. But the home Depot near me the staff is always friendly and helpful !!

I have shopped at this store for many years and the employees have always been very helpful. I find the quality of the products to be top notch, and the isles wide enough to never have a problem with carts or shoppers slowing me down.

I went in looking for a product and left with advice, additional information and a smile!

I customers service representative listen to all of my concerns and help me make the best decision.

Teresa (or spelled Theresa) provided the very best customer service I have ever received at any home improvement stores, including this Home Depot. They were close to closing and she assisted me with kindness, professionalism, and a smile that lights up the world. She went beyond any expectations in assisting me.

Thank you Dana Warner for going out of her way helping me check out my large order.

Good luck finding anyone that knows anything about where things are. I only found one good employee, Miss Ola, that was super helpful and concerned that I found what I needed.

My experience and customer service at home depot (on Coursey) was amazing! Mr Steve (in flooring department) was awesome, courteous, and extremely knowledgeable.

Great Customer Service

I was greeting by a gentleman upon entering and Melanie made my checkout painless!

I needed help with retrieving a pallet of better boards. At 43.00 board I’m picking thru bad boards. The limber/forklift driver “Q….” Showed no interest in helping nor did the spotter. I walked away. Bought items from something else. Spent 600.00

Their prices were better than the internet, and great customer service

i bought a mirror for my bathroom and someone helped me find what i needed

I m a shopper I do extensive research on products I m going to purchaseHome Depot had every product I needed And matched prices I had seen at other stores Saved me a lot of time not to have to run around to get the best price

Trying to keep a small business going right now is not easy but the particular Home Depot is truly a bright spot in my day. The CS reps are consistently upbeat and helpful. Curbside is so quick and saves me so much time (equals money!). Thanks HD #357

I would not recommend this location as it is severely understaffed. I wasted an hour and a half and still didn’t get what I needed. Several of the store associates were nonchalant and dismissive. The flooring Supervisor was the only person who attempted to assist. I’ll drive out of my way and spend more money elsewhere before I come back to Home Depot!!

I was treated with concern and professionalism

Mitchell@prodesk was a great help. He always helps me with bee projects and makes sure we are ordering the right things for the job.

Wonderful store with friendly employees. A pleasure to shop, browse, and make returns if needed.

THE STORE IS VERY CLEAN. ALL OF THE EMPLOYEE'S SEEM TO REALLY LIKE THEIR JOBS. VERY FRIENDLY, HELPFUL AND CARING. THE GARDNER SECTION MANAGER JACOB WAS WONDERFUL. ALL OF THE EMPLOYEE'S LOVE HIM AND RESPECT HIM.

Denis LaTuLippe and Ned Garland in the Pro Account Sales department were extremely helpful in helping me determine the amount of Trex boarding I need to complete my deck. All the employees are courteous and friendly.

The staff was very helpful and friendly, but it took a while to get help to look at things and to check out, and also the delivery process wasn't fully explained that if you just do plan delivery they drop the product at your door, and for even extra if you do a threshold delivery they place it inside your door, but do not put it where you need it or set it up. I do not know if they put it where you need it and set it up for a third charge for delivery, but I do know if I ever need something else delivered I will surely ask, because I got threshold delivery which was a second charge for delivery but it doesn't get put where you need it or set up.

when someone helps with an ordered item, tells u it will be ready the evening before u come to pick it up, make sure you review it with ALL parties that will need to touch the order and have it pulled. I had to wait 2.75 hours for an order I was told woud be ready the night before. I picked up flooring Thrsdy that should have been ready Wednesday.

I enjoy shopping at this location. The employees are always very welcoming and accommodating. If you need any assistance with hardware you should definitely see Anthony. He's just plain awesome!

Great store, very clean, very helpful employees. Cashier Chris helped me quite a lot. Very nice experience.

Great customer service

My cashier, Chris was very professional, courteous and had a wonderful attitude with a smile.