#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(989)671-4404

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3860 State St

Bay City, MI 48706

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 595 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (595)
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Showing 1-30 of 595 reviews
Love my Home Depot Store Bay City MI
Very clean store, very helpful associates. Was able to find everything I needed on this visit with the help of an associate!! Thank you Home Depot!!
by
  • Recommended
great store experience
When entering the store, I was greeted by a checkout clerk. Friendly smile and ask if she could assist me. She pointed me in the direction of the item that I was looking for.
by
  • DIY
  • Recommended
Great people
The workers were very helpful and very happy and great personalities...
by
    • Recommended
    My Home Depot Experience
    While visiting the Bay City Home Depot, I was met by some very knowledgable employees who helped me find what I needed, and out the door within 10 minutes! Everyone's time is valuable and this store definitely recognized that! I would recommend this store to family and friends everywhere.
    by
      • Recommended
      Poor customer service
      Customer service rude when inquired about assistance. Upon getting assistance he became distracted helping other customers.
      by
        Great visit to the paint department, Lauren took great care of us and went way beyond what we expected
        Lauren was a great help getting us the right color and type of paint to do our job.She mixed paint on 3 different occations until it was perfect. she is a great asset to the Home Depot.
        by
        • DIY
        • Recommended
        thank you
        When you walk in employees say hi and ask if you need help finding anything . always been a great experience for us.
        by
          • Recommended
          Great and friendly store!
          Absolutely this store! The are friendly and knowledgeable. Good quality products they behind. Much than Menard's.
          by
            • Recommended
            Thanks Bay City Home Depot!
            Very nice store and Carolyn the cashier was very friendly. Store floor staff were also readily available to assist me.
            by
            • DIY
            • Recommended
            Great experience
            from the return desk to the cashier to help getting plywood cut, service was fast and friendly!
            by
              • Recommended
              As always...perfection!!
              Associates were very professional and assisted me in finding everything that I needed. Also, cashier was over the top friendly!!
              by
              • Verified Purchase
              • DIY
              • Recommended
              helpful staff
              Forgot to enter my discount code at the register. The courtesy desk had to refund and then re ring the order, one item at a time. She was very helpful and took the time to do this for me.
              by
                • Recommended
                Great store
                Home Depot is really getting there act together. I prefer Home Depot over Menard's any day
                by
                • DIY
                • Recommended
                Always helpful people
                Always a great experience. The employees seem to enjoy their job and know how to answer the questions I have
                by
                • DIY
                Efficient and Personable: That is just how they are in Bay City!
                I shop at the Home Depot in Bay City at least once a week. Every time I go in there, I can get in, find what I need and check out quickly. If I do need some assistance, then someone is always around the corner ready to help. Returns are fast and efficient. Cashiers are welcoming and personable. It is a great experience every time that I go in there!
                by
                • DIY
                • Recommended
                wonderful experience
                the product was easy to find. and the cashier was very nice
                by
                • DIY
                • Recommended
                Store associates always friendly and helpful with a great sense of humor.
                Associates especially helpful and knowledgeable. Everyone is willing to go the extra steps it takes to make the experience pleasant.
                by
                • DIY
                • Recommended
                Great store. Great associated
                Love shopping there. Great to joke around with the employees. I'm even recognized there. Makes a big difference.
                by
                  • Recommended
                  Great shopping experience!
                  Store is clean, easy to shop, fast friendly service. Love the attention you get from associates
                  by
                  • Pro
                  • Recommended
                  Enjoy Shopping @ Home Depot
                  Shopping trip was pleasant, my wife & I shopping together. Found exactly what we were looking for for our bathroom project and had great help from store personnel.
                  by
                  • DIY
                  • Recommended
                  Great experience
                  Team members are always helpful and the store is clean
                  by
                  • Pro
                  • Recommended
                  Home Depot is Awesome!!
                  I always enjoy my experience at Home Depot! They always what I'm looking for and their associates are very knowledgeable!
                  by
                  • DIY
                  • Recommended
                  great as always and a great team of associates
                  I love this store. overall most of the store associates are extremely knowlegable . helpful and happy crew
                  by
                    • Recommended
                    customer centered
                    Fantastic staff friendly service. People everywhere willing to help all customers
                    by
                      • Recommended
                      Anything you need
                      I love my location Home Depot. I would say my dad and I use Home Depot every week for our projects at our apartments and around the house. We suggest going here because they have anything we need from big projects to little easy fix ups. I can for sure say I will becoming back for more tools and supplies.
                      by
                        • Recommended
                        Wonderful Staff
                        The staff that work here are overall very friendly and helpful!
                        by
                        • DIY
                        • Recommended
                        always exceptional experience
                        I am always greeted and asked if I need any help every time I enter this store always a pleasure to shop here. Thank you to the staff of store 2739
                        by
                        • Pro
                        • Recommended
                        Bay City Home Depot Offers an Excellent Shopping Experience
                        Always a great customer satisfaction experience when you shop at this local Home Depot store in Bay City, Michigan. Associates are friendly and very helpful. Items needed are typically always available unless it is a special order item. We encourage all of our neighbors and friends to shop Home Depot, Bay City, MI.
                        by
                          • Recommended
                          bay city store
                          Employees very good in locating merchandise in other departments. Very courteous staff.
                          by
                            • Recommended
                            Great shopping experience
                            As always it was a pleasure doing business with you. Everyone was friendly, found what i needed quickly and was on my way. Top drawer all the way. Thank you
                            by
                            • DIY
                            • Recommended
                            Showing 1-30 of 595 reviews

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