#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(412)851-2719

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4000 Oxford Drive

Bethel Park, PA 15102

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 374 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (374)
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Showing 1-30 of 374 reviews
Kathy and patty
These clerks were amazing. My Acura remote battery needed to be replaced. They quickly found the size battery, replaced the old one, checked me out and I was in my way. They were great. I will look for them the next time I am in Home Depot.
by
    • Recommended
    Great Experience
    Treated top shelf and am receiving my new clothes dryer much sooner than one would expect.
    by
      • Recommended
      Truly a great store!
      On my visit tonight I had a return and needed to buy a few things. Michael in the returns department was awesome. He handled an issue with an online return I had in a timely manner and also made an effort to get to know me as a person, which I truly appreciate. As I was looking for a few things in the store, a worker on the floor asked if I needed help and he promptly found what I needed and answered my questions. If you need anything, the employees here go above and beyond. I highly recommend this store!
      by
        • Recommended
        Gas range purchase
        We had a great experience at this Home Depot. Josh helped us every step of the way.. He was the best employee fast , efficient. He really knows his stuff ! Total satisfaction ! Hopefully, my Samsong gas range will be as good. Fingers crossed. :)
        by
          • Recommended
          Great customer experiences
          I have gone to this store while we were doing home improvements many times. I have never had a bad experience
          by
            • Recommended
            Extremely Helpful Employees
            Josh was extremely helpful in helping me brainstorm a product for my unusual request.
            by
              • Recommended
              AMAZING SERVICE
              I needed help purchasing the correct lamp, shade and bulb! All 3 products were amazing! I also purchased and 7.6 X 9.6 rug and it was wonderful. The store was able to fit my needs very well.
              by
                • Recommended
                Excellent service from the design team!
                We recently moved to the area and had some home improvements on our wish list. We installed a new countertop in the kitchen, flooring in the kitchen, window treatments and appliances. Everyone on the design team was great!
                by
                  Purchase of a Grill at the Home deport in Bethel Park
                  My wife and I bought a grill a little over a week ago. There was a salesman there by the name of Loius who greatly assisted us. He was very knowledgeable and took the time to understand what we were looking for. He greatly assisted us, and we ended up feeling great about the ourchase.
                  by
                    • Recommended
                    I was pleasantly surprised!
                    When I purchased a microwave oven today. I was quickly greeted by Joshua Kreutzer and was very happy to have a good experience shopping at your location. This young man definitely knew his products and how to tailor make his conversations to make everyone feel good about their shopping experience. I would like to sincerely thank him for his honesty . A message to the upper echelon of your company. When I purchase anything at your business… I don’t see you. I do see Joshua Kreutzer and he is the mist important person to me in your entire organization. He should be given commendations for his great service. Thank You,
                    by
                      • Recommended
                      Lazy employees, everyone looks depressed. Probably need better management
                      The employees here are lazy. No one greets any customers anymore like they used to. There’s this one employee, I didn’t catch her name she has long dark brunette hair she always looks annoyed and grumpy every time I go there and if you ask her where something is. She looks annoyed as if you bothered her. Also there was no employees greeting any customers today. I walked in to get some critter ridder for a ground hog that’s been living in my yard and I was trying to find the critter ridder and I asked and the employee that showed me literally pointed down the aisle that it was in instead of showing me where the item was. I had to walk down the aisle twice before I finally found what I was looking for and this was because 5 employees that I was around were too busy playing with someone’s dog instead of helping customers that are in need of help. There really shouldn’t be dogs in the store even though it’s a pet friendly place but there are people that have severe animal allergies that can’t be near dogs or cats. Only service dogs should be allowed in the store. They distract the employees from doing their actual jobs.
                      by
                        Shopping at Bethel Park Home Depo
                        Excited about my purchase and all the help I had to get it!
                        by
                          • Recommended
                          Early Morning Shopping
                          I stopped at the Bethel Park PA store at 7:00 a.m. to buy mulch. As soon as I entered the store a sales associate entered the codes into the register helping me buy the mulch at the self checkout. I made my purchase in 5 minutes. The fellow loading the mulch into the car was efficient and personable and I offered him a tip which he refused. What an impression of the customer service experience at this store!
                          by
                            Fantastic service!
                            Christian and Frank made buying a washing machine enjoyable again.
                            by
                              If I could give it lower than a 1 star, I would
                              Customer service needs addressed.
                              by
                                Exceptional Service
                                I was treated with respect, patience, and friendliness but no one was pushy. Ben listened while I explained what I needed. He was also able to give me options. I was looking for a pot for my plants and wasn't sure if the store had what I wanted, but Ben did point out that their outdoor garden area also had pots. This is where I found what I needed.
                                by
                                  • Recommended
                                  Helpful Employees
                                  I needed indoor/outdoor carpet. They had the color I wanted at a reasonable price. The girl who helped me including cutting the carpet were knowledgeable and helpful. i would definitely shop there again.
                                  by
                                    • Recommended
                                    Store Manager filled in to help load a big box
                                    Store Manager filled in to help load a big box when his employees were tied up with other customers. I appreciated him doing this to get me on my way. The cabinet I bought was a name brand product and priced competitively.
                                    by
                                      • Recommended
                                      A great employee
                                      Emily at checkout helped me with everything, was very friendly, funny and a joy.
                                      by
                                        Inventory poor.
                                        Close the store Too small. Inventory always weak.
                                        by
                                          Great store!
                                          Throughout the store items products were sufficiently stocked. Found EVERYTHING I was looking for including a refrigerator!
                                          by
                                            • Recommended
                                            Special Thanks!
                                            Special thanks to Ray and Lou for helping me find what I needed at the Bethel Park store.
                                            by
                                              • Recommended
                                              no assistance
                                              Many employees walked past me and never asked if i needed any help or if i had questions. The employees did not even say hello from the time i entered the store, until i left which was 20 mins and in several different aisles
                                              by
                                                VERY BUSY STORE OVER THE WEEKEND. I TS CLEAN, WELL ORGANIZED AND VERY BUSY. THERE IS A LARGE AREA...
                                                VERY BUSY STORE OVER THE WEEKEND. I TS CLEAN, WELL ORGANIZED AND VERY BUSY. THERE IS A LARGE AREA IN THE PARKING LOT THAT THEY USE FOR SELLING PLANTS AND FLOWERS. .
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                We had a great experience purchasing our new dishwasher. Our salesperson, Judy, was very kind an...
                                                We had a great experience purchasing our new dishwasher. Our salesperson, Judy, was very kind and knowledgeable. She patiently answered all of our questions. The store was clean, and overall it was a very positive experience.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                This store should be the training center on Customer Service. Kudos to all employees
                                                This store should be the training center on Customer Service. Kudos to all employees
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                I have always found that this Home Depot is very friendly and helpful
                                                I have always found that this Home Depot is very friendly and helpful
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                I've shopped a the Bethel Park HD for years and find that the employees are helpful, knowledgeabl...
                                                I've shopped a the Bethel Park HD for years and find that the employees are helpful, knowledgeable, and pleasant. The store is well stocked and clean, the paint department folks are super, and I just recently had a super experience having window blinds cut to size. Needed advice on installation and got it. The blinds look great! Would highly recommend this location.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                The store is conveniently located to south hills village, the Giant Eagle Market District, and ma...
                                                The store is conveniently located to south hills village, the Giant Eagle Market District, and many popular restaurants. The selection of products is excellent, and the prices are competitive. Store employees have always been very friendly and helpful in my experience. As a contractor, I spend a significant amount of time in this particular store and have never had a bad experience.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Customer service is amazing, but the parking lot is terrible.
                                                Customer service is amazing, but the parking lot is terrible.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Showing 1-30 of 374 reviews

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