#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(206)361-3427

Rental Center

(206)361-3404

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11616 Aurora Ave N

Seattle, WA 98133

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 579 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (579)
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Showing 1-30 of 579 reviews
Top-rated Paint Department
Jeremy helped us in the Paint Department and we're so happy we met him and had his expertise available to help us understand the what, where, why of paint application, paint quality and process of paint jobs! We'll definitely go to him first every time
by
    • Recommended
    Personal Shoppers
    On my last two trips to Home Depot, I actually got personal shoppers to help me find and pick out the best products for me! WOW! Talk about easy, fast and feeling confident about my purchases.
    by
      • Recommended
      Helpful Employees!
      This store is full of employees that are willing to help. I would recommend it just based on that fact. Plus they are the closest store you will find if you are working in North Seattle!
      by
        Super kind and welcoming employees
        I will absolutely continue shopping at this Home Depot. They helped me find exactly what I needed and were super kind to my dog that I brought.
        by
          • Recommended
          Fantastic staff
          On numerous visits, I have always found staff consistently helpful, knowledgeable, willing to take the time to help me find what I'm looking for, or explain how things work, or help with checking out or making returns. They are super, and make this store my first destination for home improvement materials.
          by
            • Recommended
            Great Advice
            I find the employees are often knowledgable former contractors. If I present a problem to them, they often make suggestions that might help me, and save me mistakes. That means everything to a homeowner of a century-old home!
            by
              • Recommended
              Outstanding Service
              I'm blown away by how friendly this team is.
              by
                • Recommended
                Sometimes okay, sometimes not very okay. Help is often hard to find.
                Help is often hard to find. Your employees usually seem quite busy so it's often a challenge to find an employee to assist me.
                by
                  Very helpful staff, made the parts I needed for me
                  I needed some pieces of metal of a certain length and with holes drilled at specific intervals. None of the mending plates on sale fit my needs, so Ben the Hardware Associate got a hacksaw and a drill and cut/drilled a bar of metal into what I needed. Thanks again, Ben!
                  by
                    • Recommended
                    Exlent service
                    your items and stuff is high quality and fair
                    by
                      • Recommended
                      Dolores makes your day
                      Dolores made checkout a breeze and a delightful experience
                      by
                        • Recommended
                        Great
                        Great love it to shop
                        by
                          • Recommended
                          Excellent Staff
                          Out of the many Home Depot's I have been to, the staff at Bitterlake truly stand apart. They are friendly, knowledgeable and work as a team. Excited to be going back.
                          by
                            cashiers are extraordinarily slow
                            its amazing how consistent the front end is at this home depot location, but it's consistently horrible. they have trouble hiring cashiers so there are never enough to handle the volume of customers, and the ones they do have know they can't get fired and work extremely slowly.
                            by
                              Shopping at 'depot'.
                              I love shopping with you. I got all my remodel appliances either by ordering online and picking up, or being delivered. I just got my new riding mower with free delivery. It arrived on time.
                              by
                                • Recommended
                                great quality and price (clearance sale around Thanksgiving) Thanks Home Depot
                                purchased 27 boxes (6 planks each) of "1004-359-764 VINYLPLANK <A> Lifeproof Amherist Oak" Flooring
                                by
                                  • Recommended
                                  Contactless Store
                                  This store offers self checkout. I wasn't once bothered by a store employee while shopping.
                                  by
                                    Very helpful employee at Pro Desk. Thank you CLARISSA.
                                    I had very good experience with the employees at Pro Desk several times. Specially CLARISSA is awesome.
                                    by
                                      • Recommended
                                      Dont have I want get ratchet adapter for the start up the generator so flywheel coil string is not work to get back to restart but good to do without having to buy recoil
                                      Don't have anything in there
                                      by
                                        • Recommended
                                        Good shopping experience
                                        I was helped by Asmeret (floor assistant) and Delores (cashier) they were both very friendly and helpful
                                        by
                                          Had what I needed and helped with specialty cut.
                                          Sonya is the Goto person for getting a specialty cut!
                                          by
                                            • Recommended
                                            One of the BEST!
                                            always a Great Home Depot to shop at . Employees are helpful happy at work. Great store Managers always sincerely appreciate your business!
                                            by
                                              • Recommended
                                              always a great experience
                                              I seem to end up at this Home Depot weekly and always impressed with the staff there, the selection and the organization. Good people, great store.
                                              by
                                                I had a complicated order cancel. The Returns associate handled it very well - patient, thorough ...
                                                I had a complicated order cancel. The Returns associate handled it very well - patient, thorough - she knew exactly what to do. She clearly explained what the next steps were and it got resolved. Well done!
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Kaan, who helped us pick out blinds for all our windows ( 10+) was very friendly and patient whil...
                                                Kaan, who helped us pick out blinds for all our windows ( 10+) was very friendly and patient while we made our choices from scratch.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Great customer service.
                                                Great customer service.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Hats off to Anh ( Anna ) she was so nice during checkout and also made sure all the spider wraps ...
                                                Hats off to Anh ( Anna ) she was so nice during checkout and also made sure all the spider wraps were removed. She even got excited when I got a Milwaukee extra off for buying multiple accessories.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                The associate, Haben, at customer service, went above and beyond to make my return/exchange pleas...
                                                The associate, Haben, at customer service, went above and beyond to make my return/exchange pleasant and fast! He is one of a kind. I got assistance immediately and he did not take any other calls or get distracted at any time.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Staff very courteous and enthusiastic. No problem getting assistance when needed. Store seemed ge...
                                                Staff very courteous and enthusiastic. No problem getting assistance when needed. Store seemed generally clean and well stocked despite COVID-19 pandemic business stresses.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                I went to this store to look for some screen doors, moldings and some towel racks for our bathroo...
                                                I went to this store to look for some screen doors, moldings and some towel racks for our bathroom. I had ordered some blinds for our house awhile ago and was wondering about the status of our order. I approached the counter and spoke to Samantha and she was helpful and friendly but was perplexed to find out that the blinds were already delivered and ready to go and why we have not heard from the installer - so she gave me the information to call with the PO #. That was good. However, when I was going to look at something else, I saw Jose Cruz who did the paperwork and ordered the blinds for us. I told him what transpired at the counter and he made sure that we will hear from the installer by making a note on the computer for a follow up. That was re-assuring to know that someone is willing to help out and understand our concerned as a customer. He also assisted me in the molding section, explained the type of moldings and price difference. He was really nice, friendly and what a great guy. Thank you for your help and assistance Jose!
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Showing 1-30 of 579 reviews

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