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Showing 1-30 of 548 reviews
Jul 17, 2024
Great and friendly location
Everyone is always helpful and they always have a great plant selection
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Recommended
Jan 4, 2023
Unable to return paint that was the wrong color
I bought a new can of the same white paint I always use in my home. Instead of buying a full gallon, I purchased the smaller size to use for touch up’s. When I got home and used it, it was clearly the wrong color (showing up more purple rather than white). For some reason these paint cans are marked “non-refundable”. I went back to Home Depot to get the can professionally shaken to see if maybe it just wasn’t mixed properly. Didn’t work, still purple. I finally went back and purchased a new can — this one the correct color! Not sure what happened with the original can I bought, but pretty annoyed it’s non-refundable even though it’s clearly the wrong color.
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Sep 18, 2024
Thanks to Dolores
She is above and beyond! The best experience ever!
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Recommended
Sep 12, 2024
Helpful staff
A gentleman in Flooring (Hamud) took extra time at the end of his shift to process my order for a lot of new flooring. Before that, he walked me through the features of several options I was considering, patiently answered questions and made sure I got the full benefit of a discount for signing up for a Depot credit card.
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Recommended
Sep 11, 2024
Pros at the Pro Desk
Murphy at the Pro Desk is always such great help. Friendly, informative and overall great!
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Recommended
Aug 23, 2024
Friendly and helpful associates.
I go out of my way to come to this store. There is nothing that makes me feel more valued as a customer than someone who stops to check in and ensure I’ll finding what I came for.
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Recommended
Aug 2, 2024
Lacks customer service
Very rare to find staff engaging and staff that is able actually help and knows where stuff is or who could help
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Jul 29, 2024
As they were about to close
Employee helped find part and attach it to ensure i had the right one, I am forever grateful fir her kindness
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Jul 23, 2024
Great Service, Clean Store, Enjoying the Garden Center
I'm working on a garden project building a retaining wall and will then add plants prior to moving to another garden project.
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Recommended
Jul 20, 2024
Customer service
I will stay away from Home Depot bitter lake, cause cashier Phoebe and others acts so aggressively , when you return something to HD!
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Jul 17, 2024
Great customer service
Llani at your Bitter Lake, Seattle, Washington store #4706 was extremely helpful when I called to order a clothes dryer. She took my call and helped me to fulfill my order while being very courteous and thorough. She was very efficient and valued my time from a customer standpoint. I will continue to do business at that store because of this great customer experience. The clothes dryer will be delivered this Saturday. Great job Llani and thank you!
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Recommended
Jul 17, 2024
Friendly visit
Thank you Delores, cashier. Very cheerful and helpful even at 8:30 pm
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Recommended
Jul 16, 2024
Excellent service.
Wonderful, kind and professional service much appreciated by this old man
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Recommended
Jul 14, 2024
GREAT SERVICE PERSON SERVICE
The store was busy and there were lines at the checkout counters. AND there were more than enough staff to assist me - and they all did ask.
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Recommended
Jun 30, 2024
Use the human check out lanes!
Dolores was awesome today- had a great experience during check-out. So much better and faster than using self check-out!
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Recommended
Jun 25, 2024
New gardeners dream
Robert was so incredibly helpful to us. We came in with a gardening vision, and very little knowledge, and left with everything we needed and the confidence to do it. Thank you, Robert!
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Recommended
Jun 21, 2024
Super friendly store
Everyone I encountered smiled and greeted me. Kevin went out of his way to locate an item I needed, and even gave me a tip for a less expensive option for what I needed. Very refreshing in this day and age!
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Recommended
Jun 15, 2024
Dolores was such a great cashier
The Home Depot staff is always friendly and I always leave with more plants than planned. Clean and spacious.
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Jun 7, 2024
Great customer service
Hadn't been here for awhile and ended up going here twice in the same day. Each time the employees were helpful and inquired if I needed help with anything. Kind of not use to this, employees were fast and efficient and made my visit enjoyable.
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Recommended
Jun 6, 2024
Best cashier
Lynn, who has worked at the Bitterlake store for 21 years and works the contractor’s checkout is the best employee in the store. She’s knowledgeable, professional and friendly.
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May 1, 2024
Great Store for all home repair and maintenance needs.
The Bitter Lake Home Depot has well stocked shelves and some products I can't find other places. There are people around to help you whatever the problem.
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Recommended
Apr 27, 2024
Helpful staff!
I had many questions for more then one project. Most staff where either very helpful or helped me to to where I needed to go.
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Recommended
Apr 21, 2024
Great staff.
Staff are very helpful, happy and engaged every time I walk in. Great customer service. Thanks!!
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Apr 21, 2024
Great experience in the garden department
Extremely helpful assistant named Bob.
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Recommended
Apr 19, 2024
Plumbing Help
Need plumbing help (and who doesn't)? Go to the Bitter Lake Home Depot and ask for Ray - he knows what he's doing AND he knows where everything is!
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Apr 13, 2024
Thanks Roy!
"Roy at Home Depot is a true gem! His knowledge of plumbing saved the day for our family project. With two teenagers eager to tackle a plumbing task, Roy not only guided them through each step but also explained the intricacies of the job with such clarity that they felt confident and empowered. His patience and expertise turned what could have been a daunting experience into a successful and educational project. Thank you, Roy, for your outstanding service and for going above and beyond to help us!"
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Recommended
Mar 30, 2024
Helpful Associates
I'm always impressed when a store has associates that are actually visible and available. Every section that I had to find products in, if I turned to the left or right an associate was within view. I can't tell you how much time it saves to get what you need and get on to your project. Thanks Home Depot
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Recommended
Mar 28, 2024
Thanks
Thanks Kevin Z you are a G
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Recommended
Mar 27, 2024
Great store
People here are so helpful
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Recommended
Feb 2, 2024
Easy returns
Rediat who works at Home Depot has been nice and helpful with doing returns.