Reviews for Buckhead #6986

No cashiers, but the store managed to have four (4) clerks watching the self check out. Who came up with this lame idea?

If you need help in plumbing, ask for Ivan!!!

Gita was my cashier and she was so incredibly sweet it made the rest of my day. Her lighthearted chuckle lifted me out of a funk and turned my mood around. I was having a rough emotional day but Gita's kindness and warmth prompted me to pass it on and I stopped being grumpy to my mom after Gita lifted my spirits. I wish I could thank Gita looking back now, and this survey is the best way I can do that. So thank you for hiring sweet Gita; she deserves a bonus check and a raise.

great staff love the store

Exceptional service and support hats off to Tom S will definitely be back to visit the store

if you buy pine straw make sure you have plenty of time (20-30) to wait on the attendant to unlock the straw truck.

Haq Went above and beyond to make my shopping experience even better and easier

Ivan S. at the Buckhead location is the MAN over in appliances. He sets the gold standard of customer service.

Great location, great employees!

I often buy more than I need, and return what I don't use after my job is finished. The person i dealt with quickly, efficiently and accurately handled my refund. In and out in less than 5 minutes! Thank you for your competence.

My go-to place. Staff is knowledgeable and you can actually find a person that helps you

Just came here to give a shout-out to a super helpful Plumbing associate. I didn’t catch his name, but he was on his way to lunch and took the time to help me track down a ladder that was nowhere to be found. He stayed with me the whole time and got me to the right place and introduced me to the right associate to help. Great guy!

Damaris has been at the nursery area for 20 years always helpful always great attitude she’s the best!!!!!

I buy at this location at least 3 times a week and customer service is always great

Customer service was quick and efficient.

While I loke to shop in any Home Depot, regardless of where it is located, this store seems to be bigger, hence has a bigger selection of merchandise..

I ordered a patio door back in May 2023.. the first measurement was an inch to short… they measured again but the COS never placed the order the they wanted me to accept the order and modify the opening, but I refused. They measured two more times with no response nor results. Sadly I had to write corporate to get the matter taken care of. I never thought HD would lack in there customer service but they provided me wrong!!

Home Depot in Buckhead has a variety of items that are not readily available at the Ponce de Leon store. However, getting assistance at either store is sometimes difficult. I'll ask an associate to get help in a certain area. Then I have to ask again. I'm referring to times when the store isn't that busy. I'm 74. I need help with moving items, specifically lumber that is up high. Sometimes there is someone to help. Sometimes not. Recently, an associate started helping me, then walked away. Aggravating.

This store is amazing

Every aisle I turned on or walked down, I passed a smiling, friendly associate who asked me if they could be of service. Although I thought I was in the right section, they pointed me to the exact aisles where I required a product! I didn't have to go and look for help, I just had to state what I was looking for. This is how a Business should run Kudos to all the Managers and Associates!

Asked 3 males if I bought a Swiffer would they put it together. All 3 made up an excuse not to help a senior citizen. Even customer service employee told me to go back and ask the Clerk who sent me to him. Disgraceful. Lamar at the register said Yes! After I paid for the item it took Lamar less than 5 minutes! He is an asset to the store and should be commended for going the extra mile for a CUSTOMER who just happened to be a senior citizen.

Do you need help with door locks? Meg. Do you need help with screws? Meg. Do you need help with fixing or finding anything? Meg. She’s the best. Protect her at all costs!

The cashiers were great with a big smile on the face greet you when you come in say thank you when you’re leaving out one of my favorites was lataunga always smiling and happy

We had the good fortune of working with Charmaine in the cabinetry department. She helped us design a bathroom vanity. Our experience was so positive that we decided to have her work with us to design a new kitchen. She is a knowledgeable and experienced designer. She is very responsive and reliable and strived to help us make the very best decisions, sensitive to our needs and our budget. She was extremely kind and very patient; never pressuring us to make a purchase. We have recommended her and Home Depot to many people already.

Curtis, the manager, greeted me upon entering the store. What a nice gesture! Sonia and Moria at the service desk were 10/10. Sonia was super helpful on the phone and they were both kind, willing, helpful, patient, professional, understanding and efficient with my transaction. It was a very refreshing experience with my return and my purchase, and well worth the extra time it took to avoid the location closest to me. I’ll definitely be visiting again soon and look forward to another fantastic experience!

They had some great cashiers great customer service. Great see you when you walk in the door and say thanks have nice day this one cashier to help me. Her name was Lataunga Honeycutt. She was a very sweet, bright and happy young lady. She actually made my day. It feels good to have people like that around and welcoming you somewhere who is smiles on your face the whole time.

Many thanks to Jeff who went out of his way to be helpful!

At the Home Depot on Sidney Marcus this morning, I had a great experience with all the employees I encountered. I received this same quality service about a week ago as well. I really appreciate the effort Home Depot has made over the years to be a more welcoming and friendly environment for the general public and folks who dread having to shop for home fix-it stuff!

This is a rather bigger project, I like to be happy

Had a very frustrating experience today at the location attempting to purchase items in the Ryobi deal going on. Just wanted to leave a review for employee Rod that helped me at the self checkout when two other employees couldn’t/walked away. He was super helpful and very pleasant. Honestly he kept me from just walking out. Great employee and an asset to your staff!