#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(952)368-5404

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

300 Pioneer Trail, East

Chaska, MN 55318

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Customer Store Reviews

  • 4.7 out of 511 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (511)
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Showing 1-30 of 511 reviews
Janine in the fastener aisle was friendly and helpful. I appreciate her!
Janine in the fastener aisle was friendly and helpful. I appreciate her!
by
  • Verified Purchase
  • Recommended
Employees don't know where items are when asked. Customer service was not apologetic when proven ...
Employees don't know where items are when asked. Customer service was not apologetic when proven wrong. Big store with workers who don't really want to help or are unable to understand. Not willing to help. Poor management.
by
  • Verified Purchase
Dan in the blinds department is friendly and professional
Dan in the blinds department is friendly and professional
by
  • Verified Purchase
  • Recommended
Outstanding service from manager to the employees. Thanks
Outstanding service from manager to the employees. Thanks
by
  • Verified Purchase
  • Recommended
Mark S who always helps me in Hardware has saved the day more than once for me. There is NEVER an...
Mark S who always helps me in Hardware has saved the day more than once for me. There is NEVER any help in hardware, but he happens to walk by and finds exactly what I need. The rest of the store is basically useless.
by
  • Verified Purchase
Very nice clean store with friendly helpful employees. I was able to find everything I was looki...
Very nice clean store with friendly helpful employees. I was able to find everything I was looking for.
by
  • Verified Purchase
  • Recommended
The gentleman in the appliance dept. was helpful, but in the end we decided to go with what we th...
The gentleman in the appliance dept. was helpful, but in the end we decided to go with what we thought would work best for us. The installers were awesome, professional & helpful in navigating this new technology!!!
by
  • Verified Purchase
  • Recommended
We are lucky to have this store so close to where we live.
We are lucky to have this store so close to where we live.
by
  • Verified Purchase
  • Recommended
10 star review for Holly HEF5270 in customer service
10 star review for Holly HEF5270 in customer service
by
  • Verified Purchase
  • Recommended
The whole staff has been really helpful with our project to add a deck/porch onto our home, thank...
The whole staff has been really helpful with our project to add a deck/porch onto our home, thank you Brad and the whole team at Chaska Home Depot for your help along the way!
by
  • Verified Purchase
  • Recommended
I usually don't write reviews. But this is the first time a big-box felt like the neighborhood ...
I usually don't write reviews. But this is the first time a big-box felt like the neighborhood department stores from my youth. Albeit with a much bigger parking lot. Something I thought would be a hassle was made easy by attentive employees. Thank you.
by
  • Verified Purchase
  • Recommended
Store personnel were friendly and helpful for all of my needs. Will definitely shop there again
Store personnel were friendly and helpful for all of my needs. Will definitely shop there again
by
  • Verified Purchase
  • Recommended
If you like being constantly asked about replacing you heating and cooling unit this is the store...
If you like being constantly asked about replacing you heating and cooling unit this is the store for you. I was asked 5 time in 20 min
by
  • Verified Purchase
Enthusiastic staff---across the board if they don't know it they find it by working with each oth...
Enthusiastic staff---across the board if they don't know it they find it by working with each other and get you the help you need. Lot's of great energy at this spot. Very engaging group for a large store Cheers to everyone who keeps us all "improving"! I've seen employees exiting at the end of their shifts stopping to help people.
by
  • Verified Purchase
  • Recommended
The store manager is friendly and does a great job of answering questions. We left the store feel...
The store manager is friendly and does a great job of answering questions. We left the store feeling much more confident about the house project we were about to start. We would highly recommend this location!
by
  • Verified Purchase
  • Recommended
We had a very negative experience ordering countertops. Do not use this store for countertops.
We had a very negative experience ordering countertops. Do not use this store for countertops.
by
  • Verified Purchase
Always have had a great experience at this location. Very helpful and friendly staff.
Always have had a great experience at this location. Very helpful and friendly staff.
by
  • Verified Purchase
  • Recommended
The employees were so friendly and helpful! Really went out of their way to help us!
The employees were so friendly and helpful! Really went out of their way to help us!
by
  • Verified Purchase
  • Recommended
The store is clean, well stocked, helpful and friendly. We never have to look for someone to help...
The store is clean, well stocked, helpful and friendly. We never have to look for someone to help us. It is very easy to find what you are looking for.
by
  • Verified Purchase
  • Recommended
Items needed found with ease with the help of Denny in the Paint Department! He made our trip nic...
Items needed found with ease with the help of Denny in the Paint Department! He made our trip nice and easy! Appreciate how well-stocked and -staffed this Home Depot always is and how friendly and helpful the staff is!
by
  • Verified Purchase
  • Recommended
Great staff at this store!
Great staff at this store!
by
  • Verified Purchase
  • Recommended
The employees are always very friendly and helpful
The employees are always very friendly and helpful
by
  • Verified Purchase
  • Recommended
Store employees were so friendly and helpful. Carpet department made me feel like I was shopp...
Store employees were so friendly and helpful. Carpet department made me feel like I was shopping with my sisters when helping me with carpet choices. Jennie in customer service went above and beyond helping me find an item that I knew nothing about.
by
  • Verified Purchase
  • Recommended
The Chaska Home Depot is the best! I have never been there when there has not been a sales assoc...
The Chaska Home Depot is the best! I have never been there when there has not been a sales associate to answer a question. It always amazes me to find out how knowledgeable they are about a product.
by
  • Verified Purchase
  • Recommended
Morgan along with the staff team gave great customer service and let me know all the specs betwee...
Morgan along with the staff team gave great customer service and let me know all the specs between different items i needed and gave me the pros and cons of each machine.
by
  • Verified Purchase
  • Recommended
I visited this store on 12/17/20, about 5ish pm. Employee DAN made my trip a success. He was swee...
I visited this store on 12/17/20, about 5ish pm. Employee DAN made my trip a success. He was sweet, friendly, professional, caring and took his time to answer all my questions. He then helped me locate my items, and asked if there was anything else he could help with. He then thanked me for shopping at Home Depot, wished me a Happy Holiday, and a Good Evening. I wanted to adopt him by the time I left!!! THIS WAS PERFECT CUSTOMER SERVICE. THANK YOU DAN!!
by
  • Verified Purchase
  • Recommended
We have already documented our store experience. Our clerk, Cara Winter was an excellent worker a...
We have already documented our store experience. Our clerk, Cara Winter was an excellent worker and went above and beyond to help me.
by
  • Verified Purchase
  • Recommended
Helpful, friendly, present store associates. Out of the desired sale item, they substituted with ...
Helpful, friendly, present store associates. Out of the desired sale item, they substituted with one of equal or of greater value.
by
  • Verified Purchase
  • Recommended
I always am able to find the products I need, friendly associates, clean store! If I need help lo...
I always am able to find the products I need, friendly associates, clean store! If I need help locating a product I can always find an associate to help me! I have had great experience working with store associate/customer service employee Jena! She is very friendly, willing to help me out, always has a POSITIVE attitude - even when they are busy! I go quite often to Chaska Home Depot and I will look for-or wait if she's busy for her to help me!! Keep up the great work Chaska Home Depot and keep up your positive/friendly attitude Ms. Jena!!!
by
  • Verified Purchase
  • Recommended
The store is very nice. All the staff are very friendly and help and receive the customers.
The store is very nice. All the staff are very friendly and help and receive the customers.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 511 reviews

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