#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(509)524-1562

Rental Center

(509)524-1563

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1100 Ne C St

College Place, WA 99324

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Customer Store Reviews

  • 4.5 out of 413 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (413)
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Showing 1-30 of 413 reviews
A new fence and shrubs, trees.
I bought my fencing for 150 feet along with all the parts. I had a wonderful experience and received everything I needed to get the job done.
by
    • Recommended
    Extended warranties
    Before selling extended warranties, it would be nice to be informed that any GE (for example) warranty work has to be done by a company out of Portland.
    by
      All good here
      Good customer skills knowledgeable people
      by
        • Recommended
        Staff
        The only real complaint that I had about the place was that they were way understaffed. It takes so long to wait in line for somebody to answer the questions for you to have. Nobody be able to answer the questions. It’s kind of frustrating.
        by
          Poor Customer Service
          Customer service is almost non-existent. I have walked the store several times and either couldn't find anyone or the employees I did see were helping someone else. When I let the Operations Manager know of the extreme lack of customer service on my last visit, his response was that he would try to do better. Maybe they need to hire more employees and make sure those employees are knowledgeable about the departments they work in.
          by
            Exceptional Employee Who Always Goes Above & Beyond!
            College Place Home Depot is my “go to” store if and whenever possible. I am so impressed by Fred in flooring and how knowledgable and helpful he always is. I think the overall feeling of that store is that people care more than other Home Depot’s I have been to. But Fred is exceptional.
            by
              • Recommended
              Wide selection of products
              The most important aspect of Home Depot for me is the number of products available on the shelves or by ordering online. As a Marine Corps combat vet, I appreciate the small discount and the specialty parkings.
              by
                • Recommended
                Great service
                Everyone has been wonderful.
                by
                  • Recommended
                  Worst Home Depot
                  As a lifelong builder I have shopped HomeDepot stores from the Midwest to the west coast. The College Place store is the worst I have ever had the misfortune to shop at.
                  by
                    Shout out to Jared!
                    Very friendly, knowledgeable and willing to help and answer all our questions! Home Depot is lucky to have him!
                    by
                      • Recommended
                      Poor
                      The cashiers were beyond rude. I don't know if I'll return to this store again or not. I wrote a letter to the CEO Mr. Ted Decker because of the rude staff.
                      by
                        I like shopping at Home Depot but cant always find what I want. Most of the time I can find someone to help me. Sometimes 2 or 3 people try to help me so I know they are interested in supplying good customer service.
                        Thanks for being there Home Depot!
                        by
                          • Recommended
                          Closest store to us
                          We live 50 miles away from this store. We are always building or fixing something so this is a must go to store for us. Everyone is always helpful here, and if they can’t help us they find some one who can. We always bring our wolfdog with us and every one loves on her and they give her treats. It’s her favorite store for sure.
                          by
                            • Recommended
                            Do better
                            Last year this store has gone down hill. They aren't helpful, asking for where items are they told me I'm not sure, multiple employees on personal telephones
                            by
                              It's nice to have a place to shop that is so close to home. Everyone is friendly and eager to help.
                              I have bought many things there. I have an older home, so it is an ongoing project to keep it in shape.
                              by
                                • Recommended
                                Close location
                                Store is close proximity to my location. There's another Store located across the stateline border. With high taxes, my state has no taxes
                                by
                                  • Recommended
                                  Readily available, Outstanding employees
                                  The employees are very of great help getting me the supplies that solve my maintenance problems - I have several apartments to maintain
                                  by
                                    • Recommended
                                    Great store for all my home and garden needs
                                    I like to go to the smaller local stores too but sometimes Home Depot is the only store that has what I need. It’s nice to have options in a relatively small town.
                                    by
                                      • Recommended
                                      Kudo’s for employees who go the extra mile to help a customer
                                      KIRSTY at checkout was a tremendous help. She made me feel like a wanted and desired customer. KUDO”s to her for going above and beyond to help me check out.
                                      by
                                        • Recommended
                                        Great job
                                        Love the store. Employees are very helpful a d friendly.
                                        by
                                          • Recommended
                                          Blinds experience was hreat
                                          Fred, in blinds/flooring, is amazing! Very knowledgeable and focused on customer service.
                                          by
                                            • Recommended
                                            Helpful employees
                                            I appreciate the helpful staff for locating items I need. Very friendly and kind.
                                            by
                                              • Recommended
                                              A Super Store
                                              Close by with the items I need whether for an improve project or landscapiing needs.
                                              by
                                                • Recommended
                                                Good store
                                                The College Place Home Depot is clean, the staff are helpful, it is a good experience.
                                                by
                                                  • Recommended
                                                  The employees make this store great!
                                                  When looking for products it is very helpful to have an employee who has the expertise in the various rates. They give me ideas and can quickly locate the products I need or use. Many thanks!
                                                  by
                                                    • Recommended
                                                    Great place to shop
                                                    Home Depot associates are always helpful!
                                                    by
                                                      • Recommended
                                                      Quick and Painless
                                                      We truly enjoy all the staff at the College Place location. We are not meant to fix anything and yet they always find what we need and easily in most cases.
                                                      by
                                                        • Recommended
                                                        Why Did I Bother
                                                        I drive miles to go here & I could have stayed home. Not a thing was accomplished. My credit card was charged for someone to come and measure when I already had the measurements. BS and big waste of a few hours.
                                                        by
                                                          Knowledgeable, friendly, and professional!
                                                          Big shout out to Brian, Kat, and Lance. I truly appreciate the time you took to resolve the issues I was having with my online credit card account and your patience in helping me put together a large remodel order.
                                                          by
                                                            • Recommended
                                                            Friendly Employees
                                                            Most of the employees are friendly and helpful.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 413 reviews

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