#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(718)661-6784

Rental Center

(718)661-6790

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

124-04 31st Ave

Flushing, NY 11354

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.3 out of 373 reviews
83%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (373)
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Showing 1-30 of 373 reviews
The trip we made this time was to buy the paint.
But no one was in the Paint Section.
by
    HOME DEPOT SOLD ME A 3 YEAR OLD BATTERY!!
    PURCHASED BATTERY ON 5 17 22 AND WHEN I GOT IT HOME I NOTICED DATE STAMP READ JUN 7 2019 3 YEARS OLD..NO ONE WAS WILLING TO HELP RESOLVE ISSUE AFTER I WAITED ON PHONE 45 MINUTES AND KEPT HUNG UP ON
    by
      Great Crew
      Dealing with the Home Depot employees is always a pleasure. They are eager to help you and always have a smile on your face.
      by
        Always out of stock
        This store has the nastiest employees who don’t want to help. They are always out of stock with items that the website states are available. Will not be going back. Loews has gained a new customer
        by
          Great experience
          That this Home Depot has qualified employees who seem to know what the customer needs
          by
            • Recommended
            A+
            Courteous and efficient
            by
              • Recommended
              Bought a new washer and dryer
              Horrible experience after sale! They delivered wrong machines and no paperwork or wrapping and looked used or floor model. Then all day girls kept hanging up the phone and took 7 hours of calling to get a manager
              by
                Never have items in stock or if you do, it's very limited on the selection.And price
                Every time I go to look for example.A garden hoseThey only have ones that are forty four dollars or they have one at a low price point.But it's so cheap, you don't want to buy it.There's no choices there.And they want you to order everything to the stores.They never have any stock in this place.They should just close it down and let it turn into a costcos
                by
                  Home depot
                  Great place and great experience
                  by
                    • Recommended
                    Employee greeted me as I entered the store. Asked if she could help me with my project. Walked me to the Appliance Dept. Introduced me to Appliance associate, Nancy. Emma and Nancy were very helpful.
                    Checked out washing machines and decided on the Samsung model. Excellent service today.
                    by
                      • Recommended
                      Greeted as I walked in to the store
                      Needed a few things for repairs.
                      by
                        • Recommended
                        Customer Service A+++
                        Excellent prices and selection. Great Service too.
                        by
                          • Recommended
                          Your employees and their customer service skills.
                          Your employees are rude and lack customer service skills. Just bark orders such as stay behind. It shows me that either they are incompetent or just don’t care. You pick the reason as you hired them and felt they would be good to put in front of your customers. Specifically I was returning a toilet seat as it had a chip in it. When I tried to explain the employee said it is ok. No it wasn’t ok. That was why I was back in the store. Again. No customer service skills.
                          by
                            Do not recommend . Very rude and nasty employees
                            Will not shop here , poor customer service
                            by
                              Don't Steal!!
                              went in to pick up an order and buy a few things in the morning. I watched from the line at the customer area as the employees make sure to check every thing people bring back. The guy and girl who were there are no joke.
                              by
                                • Recommended
                                You need to have products marked with PRICES
                                I was looking for a number of items on a very limited time schedule. It was very frustrating since so many items are not marked with prices. The associates don’t know the prices on every item obviously, I asked a couple to scan certain items their scanning device wasn’t working. I left with less than half the items I needed
                                by
                                  Disappointment as usual
                                  Workers are lazy and clearly don’t care. It shows at the store. Asked for help with lumber, and was told do it myself. The worlker was capable and have the time to help. If only I had access to their forklift, sure i would do it myself
                                  by
                                    Miss parts in the shower door I purchased
                                    Please make sure the products has all the parts , contractors labor is expensive.
                                    by
                                      Best Customer Service!
                                      The people at the customer service area were great during my morning trip!
                                      by
                                        • Recommended
                                        Great place
                                        I always order or pickup in College Point. Very convincing for me.
                                        by
                                          • Recommended
                                          Very average
                                          It the best stock Some employees act as if they’re doing you a favor Lots of “not my area”
                                          by
                                            Bring back 500.00 dollar sweepstakes
                                            Would like to see sweepstakes come back.
                                            by
                                              • Recommended
                                              Customer Service A+
                                              Great experience with polite and helpful staff at the Service Desk around 12 noon. Very efficient team that got my order for me.
                                              by
                                                • Recommended
                                                5 Stars
                                                The store is close to my home, plenty of parking and stocked well.
                                                by
                                                  • Recommended
                                                  Always find what I need online and at the Home Depot
                                                  I shop online and at the COLLEGE POINT Store #1277 often. I am always finding something I need or can use at Home Depot. I've recently purchased a large garbage can, gardening tools, outside cushions, seeds and flowers to plant for the back yard. I've also recently gutted and re did my home using paints and hundreds of items purchased at Home Depot. I highly recommend COLLEGE POINT Store #1277.
                                                  by
                                                    • Recommended
                                                    Quality of service
                                                    Appreciate the effort of HD employee Pedro. However still waiting for subcontractor estimate.
                                                    by
                                                      • Recommended
                                                      Incompetence Galore
                                                      If you are looking for a frustrating experience, I can definitely recommend going to this store
                                                      by
                                                        Great Service from Gil in Kitchens!!!
                                                        Gil was very attentive and took his time making my project look good and had a great price!!! Very friendly and nice to work with!!!
                                                        by
                                                          • Recommended
                                                          Shopping at Home Depot
                                                          Horrible customer service Associates are the worst They have no knowledge of what they are doing and just don’t care
                                                          by
                                                            Black Friday Amazing order!!!!
                                                            Great appliance deals!!!!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 373 reviews

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