Reviews for College Point #1277

Always shop at this store. Very helpful employees especially Fran always helps

My overall experience was wonderful and I enjoyed coming here due to your friendly staff and great customer service

Cashier Marlene was -by far- one of the most dignified and well-informed Home Depot employees I have come across. She was so charming and charismatic upon providing detailed responses regarding the location of the items I was looking for. It was clear that she knew the layout of the store while respecting the interplay between possibilities and my needs as a client. However, we also have human needs. And my need to find a location I can be loyal to has been met thanks to her fine treatment.

My overall experience was great i recieved service with a smile and i will defintely be back for black friday

overall experience was great customer service all associates

I recieved excellent customer from all the staff especially while checking out I will defintely be back

Overall me experience was a very plesant

over all experience went perfect

I always find what I am looking for at this location.

i live near by and its great to see same faces,,, fran sticks out because ive been coming for over ten years and i see her 90 percent of the time i go,, great family friend experience

Very good services

The over all service in this store is wonderful

Great experience everyone is attentive and helpful

All associates in this store are very friendly and helpful . Fran also helped me out at the registers.

Fran was great! your store wishes to be as Fran!

good

Store has very large parking lot so parking is very easy. Always easy to get in-and-out and they almost always have what I need/want.

Excellent service never overcrowding

Well stocked and helpful staff assistance was much appreciated.

Extremely disappointed in lack of customer service and lack of managerial skills- they lost a customer (i literally cancelled my order and closed my card)

My fiance and I had a terrible experience ordering blinds from this store. Not only was it a struggle to have an employee help us, when we finally received help, the employees were not knowledgable about the materials. The store sent an incompetent individual to measure blinds for our home. Once the measurements were taken, it was about another 5 visits before we were able to get someone to help us place the order for blinds. The blinds were shipped to us and were just left outside our building in the open for anyone to take ($2,000 worth of blinds). The same employee that measured came back to install the blinds we ordered. This same individual drilled unnecessary holes into our ceilings and then realized the measurements were incorrect, and the type of blinds we ordered could not be installed in our apartment. We clearly stated (and our account was noted) of our particular circumstances, but due to the poor knowledge of store employees, we were told by home depot employees these types of blinds would be no problem. The installer blamed Home Depot, and Home Depot is blaming the installer. I had to lug the blinds back to Home Depot and fight to get my money back........and they wouldn't refund us the installation fee and the blinds were never even installed! I was told a supervisor from that department would contact me the next day. I have yet to hear back and it has been several days. From start to finish, this experience has been a nightmare and all we wanted to do was give them business. Horrible experience!!!

There was a live pigeon in the store which is considered a health risk. Care should be taken to remove these pigeons from the establishment. All in all Home Depot college point Store has been my go to home store for many many years. I’ve always enjoyed shopping there and the staff is very friendly and helpful. Never had a problem there with any employee or any purchase or/return. Thank you very much for the opportunity to express my thanks

plenty parking space

my experience is amazing,, i buy always here

Thanks to the helper Kitiana who made it easier in choosing and purchasing a grill on this particular visit.........great job

Abundance of parking, a great pro desk employee and friendly cashier

We were having trouble finding concrete block for our garden. We were assisted by Yolanda, who I believe is the store manager. She went out of her way to check her device and locate the item but it was out of stock. She did find the item in another store but then she went and got us a couple similar items and brought out a sample of each block to see if we could substitute them for our project. I was impressed with her and really appreciated all the time she spent with us. Thank You!!

Parking at this store is always easy. Can almost always find what I need and quick in-and-out. Staff is always friendly and helpful

This store was neat clean and easy to navigate. There was a wide selection of lamps and garden tools available.

My experience today 5-15-19 was a surprise to see how nice the gardening area was kept. The young lady working in this department was maintaining it and I complemented her and ask for where I could find a particular plant. She very nicely directed me to that area. You need more responsible folks like her. My complements to her and the Store Manager, KEEP UP THE NICE WORK!