#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(718)661-6784

Rental Center

(718)661-6790

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

124-04 31st Ave

Flushing, NY 11354

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.3 out of 373 reviews
83%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (373)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 373 reviews
Outstanding customer service
Staff very friendly and always go above and beyond especially if an item is missing a sku or price sometimes spending almost a half hour
by
    • Recommended
    Very nice employees and satisfied experience shopping there
    This is my favorite Home Depot store, not too crow, parking always very easy and there are very nice employees
    by
      • Recommended
      05/05/22 I visited HD. the security man at garden part was like my neighbor.
      This customer chose to rate the product and not provide text.
      by
        • Recommended
        Store it was infested with birds and squirrels.
        Store it was infested with birds and squirrels.
        by
          Comfortable environment
          I bought a light for my garage with batteries. It's really a help since I don't have electricity in there at the moment. HD always has items like this to make life just a little easier.
          by
            • Recommended
            Terrible Customer Service
            Go somewhere else if you think service with a smile should be alive and well.
            by
              Worst Customer Service
              This store has the worst customer service compared to any other store! Rude and unprofessional Staff!
              by
                1 found this review helpful
                Excellent staff
                Very helpful and friendly staff.
                by
                  • Recommended
                  Horrible Store Buyer Beware!!! They set their own guidelines
                  This store follows their own set of guidelines. Their bid room minimum is whatever they feel like saying it is for the day. I shop home depot everyday and this store is one of the worst. Go to flushing or maspeth even local building suppliers before this store. You will be ignored while shopping the shelves are barely stocked nobody cares about the customer its all about taking as much money as they can from you for the day. Managers wont even come out to assist customers concerns or questions. You will have your time wasted and money taken.
                  by
                    Good service.
                    Constant purchases..good prices
                    by
                      The store was clean friendly associates.
                      The store was clean friendly associates.
                      by
                      • Verified Purchase
                      • Recommended
                      Great store with expert help.
                      Great store with expert help.
                      by
                      • Verified Purchase
                      • Recommended
                      As a loyal customer who shops around the United States in Home Depot, I found this store to have ...
                      As a loyal customer who shops around the United States in Home Depot, I found this store to have people working in this store condescending, obnoxious and rude. When needing help, the employees walk away from customers like cockroaches running when you turn the lights on. When you insist on help with something, you receive the overall sigh of 'what do you want from me.' Advertisements over the intercom are not in Chinese, English, or Hindi. The management team needs to be evaluated on their customer service. Hanging out with staff and taking about previous customers that have passed them is bad moral for current customers. So sad that I have to travel miles to Long Island to find excellent service and current products.
                      by
                      • Verified Purchase
                      1 found this review helpful
                      I find this store location a pleasure to shop at. Friendly associates that are always there to he...
                      I find this store location a pleasure to shop at. Friendly associates that are always there to help you, clean uncluttered isles, prices clearly printed and store very well lit. All merchandise is laid out nicely so customers can find easily what they are looking for. I would definitely recommend to family and friends.
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      The store was clean. The employees are very nice. Always have a good experience shopping here.
                      The store was clean. The employees are very nice. Always have a good experience shopping here.
                      by
                      • Verified Purchase
                      • Recommended
                      everyone had knowledge of the store and location of various products. Courteous, friendly and acc...
                      everyone had knowledge of the store and location of various products. Courteous, friendly and accomodating
                      by
                      • Verified Purchase
                      • Recommended
                      Very friendly associate. Everything I found what I needed. Quite atmosphere.
                      Very friendly associate. Everything I found what I needed. Quite atmosphere.
                      by
                      • Verified Purchase
                      • Recommended
                      GREAT PRICES,GREAT STAFF,GREAT DEALS,,,,WHAT MORE COULD YOU ASK FOR!!!!!!!
                      GREAT PRICES,GREAT STAFF,GREAT DEALS,,,,WHAT MORE COULD YOU ASK FOR!!!!!!!
                      by
                      • Verified Purchase
                      • Recommended
                      I normally enjoy my trips to HD and usually pick up things that I realize I needed when I get the...
                      I normally enjoy my trips to HD and usually pick up things that I realize I needed when I get there. I was helped by the cashier who refunded my purchase, but it went downhill from there. I wanted to exchange four gallons of ethanol free 50 to 1 fuel that I bought by mistake for four gallons of regular ethanol free fuel. Part of the 73.93 was refunded 49.00 to a HD (gift?) card. Next we couldn't find four gallons of ethanol free fuel, even though the HD app said (and still shows) there was 37 gallons there. I tried to pick up some trash bags so it wasn't a completely wasted trip and when I went to the self checkout I couldn't use the card. I was extremely disappointed an frustrated.
                      by
                      • Verified Purchase
                      Most recent trip was to purchase pressure treated lumber. Some popular sizes were not available. ...
                      Most recent trip was to purchase pressure treated lumber. Some popular sizes were not available. Will need to make return visit.
                      by
                      • Verified Purchase
                      • Recommended
                      The cashier Sade was very professional and bubbly at the same time! I will definitely be visiting...
                      The cashier Sade was very professional and bubbly at the same time! I will definitely be visiting again, there was a very long line and watched Superwoman get the line down and still be able to assist me and my business partners! This store is the best store if you want to get in and out!
                      by
                      • Verified Purchase
                      • Recommended
                      The store has it all included a gardening section. They have plants to build a forest. Great vari...
                      The store has it all included a gardening section. They have plants to build a forest. Great variety of products overall.
                      by
                      • Verified Purchase
                      • Recommended
                      Needed assistance at paint dept. Were very very helpful. Needed someone knowledgeable in garden c...
                      Needed assistance at paint dept. Were very very helpful. Needed someone knowledgeable in garden center but no one to there to help!
                      by
                      • Verified Purchase
                      • Recommended
                      The store is very large and had everything we were looking for. The sales man who took our order...
                      The store is very large and had everything we were looking for. The sales man who took our order was very knowledgeable and helpful.
                      by
                      • Verified Purchase
                      • Recommended
                      Just 3 words - Excellent Customer Service
                      Just 3 words - Excellent Customer Service
                      by
                      • Verified Purchase
                      • Recommended
                      Nice and friendly employees and the Store was clean.
                      Nice and friendly employees and the Store was clean.
                      by
                      • Verified Purchase
                      • Recommended
                      Needs more items available at store...
                      Needs more items available at store...
                      by
                      • Verified Purchase
                      • Recommended
                      Great trip to the store today. Got everything I needed and it was because of the Spanish, male em...
                      Great trip to the store today. Got everything I needed and it was because of the Spanish, male employee working in the carpet and rug aisle. He helped get a doormat for me that was still being stored all the way up top. It wasn’t in the aisle. He located it and used a lifter to go get it. It was very much appreciated and it was nice that he went above and beyond.
                      by
                      • Verified Purchase
                      • Recommended
                      The managers and staff at this location are very kind and knowledgeable about all departments. Th...
                      The managers and staff at this location are very kind and knowledgeable about all departments. They will go over and beyond to help you.
                      by
                      • Verified Purchase
                      • Recommended
                      I usually don’t write reviews but my kids wouldn’t stop talking about cashier Sade! She helped us...
                      I usually don’t write reviews but my kids wouldn’t stop talking about cashier Sade! She helped us out beyond measures! Being that it wasn’t her department I was extremely grateful for her assistance, this isn’t my first time seeing her as well. Thank you sade!
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      Showing 1-30 of 373 reviews

                      Nearby Stores

                      Find Another Store

                      131-35 Avery Ave

                      Flushing, NY 11355

                      1.09 mi

                      Rental Center

                      (718)670-3420

                      Pro Service Desk

                      (718)670-3457

                      Mon-Sat: 6:00am - 10:00pm

                      Sun: 8:00am - 8:00pm

                      73-01 25th Avenue

                      East Elmhurst, NY 11370

                      2.69 mi

                      Rental Center

                      (718)505-3016

                      Pro Service Desk

                      (718)505-3238

                      Mon-Sat: 6:00am - 10:00pm

                      Sun: 7:00am - 8:00pm

                      50-10 Northern Blvd

                      Long Island City, NY 11101

                      3.74 mi

                      Rental Center

                      (718)777-4580

                      Pro Service Desk

                      (718)777-4593

                      Mon-Sat: 6:00am - 10:00pm

                      Sun: 7:00am - 8:00pm