Reviews for College Point #1277

Staff very friendly and always go above and beyond especially if an item is missing a sku or price sometimes spending almost a half hour

This is my favorite Home Depot store, not too crow, parking always very easy and there are very nice employees

Store it was infested with birds and squirrels.

I bought a light for my garage with batteries. It's really a help since I don't have electricity in there at the moment. HD always has items like this to make life just a little easier.

Go somewhere else if you think service with a smile should be alive and well.

This store has the worst customer service compared to any other store! Rude and unprofessional Staff!

Very helpful and friendly staff.

This store follows their own set of guidelines. Their bid room minimum is whatever they feel like saying it is for the day. I shop home depot everyday and this store is one of the worst. Go to flushing or maspeth even local building suppliers before this store. You will be ignored while shopping the shelves are barely stocked nobody cares about the customer its all about taking as much money as they can from you for the day. Managers wont even come out to assist customers concerns or questions. You will have your time wasted and money taken.

Constant purchases..good prices

The store was clean friendly associates.

Great store with expert help.

As a loyal customer who shops around the United States in Home Depot, I found this store to have people working in this store condescending, obnoxious and rude. When needing help, the employees walk away from customers like cockroaches running when you turn the lights on. When you insist on help with something, you receive the overall sigh of 'what do you want from me.' Advertisements over the intercom are not in Chinese, English, or Hindi. The management team needs to be evaluated on their customer service. Hanging out with staff and taking about previous customers that have passed them is bad moral for current customers. So sad that I have to travel miles to Long Island to find excellent service and current products.

I find this store location a pleasure to shop at. Friendly associates that are always there to help you, clean uncluttered isles, prices clearly printed and store very well lit. All merchandise is laid out nicely so customers can find easily what they are looking for. I would definitely recommend to family and friends.

The store was clean. The employees are very nice. Always have a good experience shopping here.

everyone had knowledge of the store and location of various products. Courteous, friendly and accomodating

Very friendly associate. Everything I found what I needed. Quite atmosphere.

GREAT PRICES,GREAT STAFF,GREAT DEALS,,,,WHAT MORE COULD YOU ASK FOR!!!!!!!

I normally enjoy my trips to HD and usually pick up things that I realize I needed when I get there. I was helped by the cashier who refunded my purchase, but it went downhill from there. I wanted to exchange four gallons of ethanol free 50 to 1 fuel that I bought by mistake for four gallons of regular ethanol free fuel. Part of the 73.93 was refunded 49.00 to a HD (gift?) card. Next we couldn't find four gallons of ethanol free fuel, even though the HD app said (and still shows) there was 37 gallons there. I tried to pick up some trash bags so it wasn't a completely wasted trip and when I went to the self checkout I couldn't use the card. I was extremely disappointed an frustrated.

Most recent trip was to purchase pressure treated lumber. Some popular sizes were not available. Will need to make return visit.

The cashier Sade was very professional and bubbly at the same time! I will definitely be visiting again, there was a very long line and watched Superwoman get the line down and still be able to assist me and my business partners! This store is the best store if you want to get in and out!

The store has it all included a gardening section. They have plants to build a forest. Great variety of products overall.

Needed assistance at paint dept. Were very very helpful. Needed someone knowledgeable in garden center but no one to there to help!

The store is very large and had everything we were looking for. The sales man who took our order was very knowledgeable and helpful.

Just 3 words - Excellent Customer Service

Nice and friendly employees and the Store was clean.

Needs more items available at store...

Great trip to the store today. Got everything I needed and it was because of the Spanish, male employee working in the carpet and rug aisle. He helped get a doormat for me that was still being stored all the way up top. It wasn’t in the aisle. He located it and used a lifter to go get it. It was very much appreciated and it was nice that he went above and beyond.

The managers and staff at this location are very kind and knowledgeable about all departments. They will go over and beyond to help you.

I usually don’t write reviews but my kids wouldn’t stop talking about cashier Sade! She helped us out beyond measures! Being that it wasn’t her department I was extremely grateful for her assistance, this isn’t my first time seeing her as well. Thank you sade!