#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(650)757-2414
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2 Colma Blvd
Colma, CA 94014
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Customer Store Reviews

  • 4.5 out of 479 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (479)
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Showing 1-30 of 479 reviews
Home Depot have great deals at the end of the year on the best tools (Milwaukee Tools)!!!
Ready to start 2024 with my new modular storage system!!
by
    • Recommended
    Great
    by
      Esperanza at self check out
      Esperanza was extremely helpful and professional and knowledgeable. She saw that I was in tools and could t find a tool I was looking for and offered to call a tools assistant to help me out and when it came time to check out she was very personable and helpful and at the end she thanked me for shopping there which I never had a Home Depot associate tell me that before so she delivered a 5 star Home Depot experience so thank you Esperanza
      by
        • Recommended
        2 Colma Home Depot
        Looks like they have upped their game at Home Depot 2 Colma... The employees were really helpful over all ..... especially Maribel... she was professional, knowledgeable, efficient, and made the customer experience a pleasure.
        by
        • Pro
        • Recommended
        Great customer service
        Love Home Depot!! Great customer service! Thank You Adeva for being so kind and helpful!!
        by
          • Recommended
          Excellent employee service
          The employees at the Colma store are always knowledgeable kind and helpful.
          by
            • Recommended
            Horrible customer service in the appliance department
            Donna in appliances is a horrible associate and lost Home Depot a large sale on appliances from us. We are taking our business elsewhere.
            by
              Great guest service at the appliances.
              Carina Phan was very helpful, knows her department and appliances got me the best deal there, she told me to open up a HD credit card and save me $100.00. I gave it a 5 Star. But the parking was horrible, the double deck parking structure was close.
              by
                • Recommended
                Worst customer service
                Please train your staff to be kind and skilled.
                by
                  Staff R Well Trained
                  I was not ignored n not looked n felt stupid wen I asked a question.
                  by
                    • Recommended
                    Great customer service from Nelda!
                    We were behind in our holiday decoration shopping and upon arrival, found out that the majority of fresh garland was already sold out. However, the sales cashier Nelda went beyond the call and helped us find something suitable for our needs. I have been to other big box home improvement locations and they would just say "Sorry, all gone." and that would be the end of our interaction. I appreciate Nelda helping us during this holiday season and making it a positive experience.
                    by
                      • Recommended
                      Carina is very professional and helpful!
                      Carina is very professional and she explains the features of the appliances which allows us to know which appliances best suit us.
                      by
                        • Recommended
                        Great service in the Appliance department
                        My salesperson, Olu, was helpful, knowledgable, and patient. I'd give 5 stars just for him but the added time spent on the phone with the credit agency to open an account seemed excessive.
                        by
                          • Recommended
                          Excellent Customer Service
                          I purchased several appliances at this location with the help of Carina Phan. She is knowledgeable of the products and super helpful! All employees encountered were professional.
                          by
                            • Recommended
                            Purchased LG refrigerator
                            I enjoy the support given by the Sales associate Domingo at the Colma store.
                            by
                              Customer service
                              Extremely happy with the service. NELDA the sales cashier extremely helpful and kind. She is the reason I am writing this survey.
                              by
                                • Recommended
                                Cheryl and Herman at ProDesk are Fantastic
                                Cheryl & Herman at the Colma ProDesk were amazing in helping me succeed with my Special Order project. I couldn't have done it without them. They made a huge difference in my project. They have exceptional follow-up and are always willing to answer questions and help.
                                by
                                  • Recommended
                                  Great Customer Service
                                  GREAT CUSTOMER SERVICE EXPERIENCE I LOVE SHOPPING HOME DEPOT ALWAYS
                                  by
                                    • Recommended
                                    Key made
                                    I had prompt and extremely friendly service. Sales associate Nelda was excellent, helpful, and made my experience really good 👍
                                    by
                                      • Recommended
                                      Poor service at lumber employee
                                      Needed 1 2x4 cut in half. Wait 30 minutes…. Asked the guy one question and then he turned around and went on break before cutting the 2x4. When called back, never came back and was told he was on his lunch break at 8:30 pm when he store closes at 10 pm. Never had the 2x4 cut and by the time I left, 3 people were waiting for him
                                      by
                                        Friendly staff
                                        I got advice at the drilling section and I was nicely helped by Shitaye
                                        by
                                          • Recommended
                                          GREAT LOCATION
                                          Like the store location, great parkiing, flow, and most of the staff are friendly.
                                          by
                                            • Recommended
                                            Self Check-out
                                            Ask from Shitaye to help you if she is working and she well do her best to take care of you
                                            by
                                              • Recommended
                                              Staff at Colma II rocks!
                                              The staff at Colma II rocks! They are especially friendly, knowledgeable and helpful in the garden department: I want to bestow special kudos to cashier Nelda and the young man Ashwin who loaded supplies into my vehicle. They know how to provide excellent customer service.
                                              by
                                                • Recommended
                                                Flooring and Blinds/Shades
                                                I started a blinds order for my place on 4/8/23. It won’t be done until end of May. The flooring specialist, Tak, took an unnecessarily long time to complete the order, going back and forth via email and not answering his phone. There was no way to leave a voicemail message. I was willing and able to come into the store to finish the order, but it was very unclear when he would be there. He was evasive, unclear, not transparent and at times unresponsive. I would tell friends and family to take their business to Lowe’s or another store.
                                                by
                                                  Fantastic Place to Shop
                                                  A great store with knowledgeable and professional people
                                                  by
                                                    • Recommended
                                                    In and Out Quickly
                                                    Came in for some potting soil and planters was able to get what I wanted and got out in record time!
                                                    by
                                                      • Recommended
                                                      Rewards For Patience
                                                      2 Colma Blvd, Colma, CA 94014 Home Depot is very busy during peak hours. Home Depot employee "Carina" handled multiple customers and tasks simultaneously in the Appliance Department handled three customers successfully. If you have a little patience, waiting your turn, your ready questions and purchases are handled in a timely manner. If you inquire about an appliance, you can leave your phone number and email for correspondences, get informational specifications, purchase, and delivery preparations.
                                                      by
                                                        • Recommended
                                                        Excellent Customer Service
                                                        Excellent Service given by empoyees, especially Majorie Tobillo. Keep up the good work! The Home Depot ,Colma, California
                                                        by
                                                          Good pricing
                                                          This location is convenient and prices are reasonable
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 479 reviews

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