Entered through the entrance door marked “Entrance”. Was rudely stopped by an employee who said I could not go in that way. I replied the doors are marked “Enter”. His reply which was in a nasty tone, “Well if you could read, this is curbside pick up”. I saw no signage that indicated that, only the “entrance” signage. I noted the name on his store apron as “Mr. Steve”, he was a large bald man wearing a scowl on his face which was easy to see as he was not wearing a mask, nor did I see one on his person anywhere. Not sure what his issue was but if personal, he needs to leave it at home. Once inside it was just kinda of ironic as how the customers were held to strict Covid-19 measures, measures that “Mr. Steve” felt didn’t pertain to him. I have been trying to support all the businesses I can during this Covid shutdown, I saw the adds from Home Depot and thought I would give them support. After today’s experience, I will stick to doing business with their competitors.
- Mon-Sat: 6:00am - 8:00pm
- Sun: 7:00am - 8:00pm
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Welcome to the Colonia Home Depot. It's a great day to get started on your next DIY project.
We pride ourselves on our ability to help you finish your project, everyday. From custom kitchen cabinets to appliances our associates will take care of you. Find the right product using our Home Depot product locator app – it displays a store map so you can ensure the item is in stock and know exactly where to find it. You can even use the barcode lookup to find detailed information on every item we carry.
Supporting the community is important to us at The Home Depot and, since 2011, The Home Depot Foundation has invested more than $300 million in veteran causes and improved more than 43,000 veteran homes and facilities in 4,200 cities. We also offer hands-on learning that covers a variety of topics tailored to everyone in your family, including monthly workshops for kids.
We're happy to serve and provide guidance every step of the way. Stop by today.
Sincerely,
The Colonia Home Depot Team
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
- Buy Online and choose the "Store Pickup" option on the product page or in your cart.
- Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
- Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.
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Excellent Customer service. I found the item i was looking for here. i couldn't find it in the 11 locations i visited in past 2 days. Thank you thank you !
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The associates were extremely helpful and kind. Especially Tami. She had a huge smile and extremely friendly to all the customers.
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Nice well maintain and clean with most of product available, friendly associate and good customer service.
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Store access due to the virus issues is a pain in bottom. You enter at contractors area in order to go to the garden center only to find out you have to go back out walk all the way around again to stand in line again to get into garden area. How about a sign instructing people before they have to go through this like I had to. Also the check in people for line going in, not wearing masks properly. Its suppose to cover both nose and mouth, and not just the chin.
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In the midst of the COVID-19 pandemic employees will come and stand right next to you. Social distancing is NOT a priority at this store.
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This store works for us, it has the basics we need for suburban house and lawns. It is less then 2 miles from home and can get in & out easily.
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If you are a senior citizen please do not go to this store because the customer service at this location is absolutely non-existent. You be bette off going to another location where the staff actually cares about it's customers and likes to help them.
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