Cottonwood #423

Really helpful employees, this is a cool store. We always feel welcomed.

This is one of the best run Home Depot's I have been to, and I have been to plenty. For the numerous appliance purchases, construction projects, and paint purchases I have made over the last couple years, I would give each of them a 5 star rating. Awesome people doing an awesome job, selling terrific products at a great price.

great store with great employees

David is awesome! He is an extremely amazing example of great customer service and hard work!

On March 24th @ 9:41 am, I came in and made a purchase and took the option of getting $40 cash back in my debit card. Transaction # 0423 00059 9685. I normally pay here with my credit card, so I just picked up my purchase and left. Leaving the $40 in the register by mistake. I had completely forgotten about it until around 5 pm. I called the store and spoke to a very nice young lady, (Jennifer, I believe) at the customer service desk who sounded very concerned and said she would check into it and call me back. I told her that I was at the movies and asked her just to note her finding at the customer service desk and I would be back in the am. I came back at about 9 am, spoke to another young lady at the service desk who called the manager, DJ, who said no one had turned any money in and there was nothing that could be done. I, having made the mistake myself, kind of expected that and thanked the young lady and continued my shopping. I went to the self checkout to check out again and saw that the register that I had used was not in service. There was a young lady working at the self checkout area, her name is Nicole. I just thought I would ask her about it. She just replied, “I was here yesterday, four $10 bills?” And I said that I didn’t know as I forgot the money in the register. In about 3 minutes, she had it researched, four $10 bills were sent through the air tube and were in my hand. I just want to say again that the personal treatment that I receive here at the Home Depot in Cottonwood Arizona is better than I could ever expect and would like to say again, Thank You. To validate my purchases, please check my Pro Extra number, 928-301-5358. The transaction # for this purchase is 0423 00058 59335. The transaction # for the purchase that I made with some of the money that Nicole made available is 0423 00058 59350. Thank You again Bruce Zolman

At first I was very overwhelmed when I walked into the store. I needed to do a kitchen build out for my bakery and really didn't know where or how to begin. After trying to find someone in the Cabinet department and had no luck because they all had left for the day. I was very frustrated, I don't live close to this home depot and I didn't want to leave empty handed. I went to speak to a manager. La Sandra was amazing, she walked me over to the cabinets I was looking for and spent the time to help me really figure out what I needed. If it wasn't for her I never would have been able to figure everything out. The Best Customer Service I have received in year, maybe the best ever. La Sandra went above and beyond. FYI I usually never right great reviews. I am one of those people who if I have a bad experience I'll tell the whole world. It takes truly amazing customer service for me to write a Great review for someone but I would be doing La Sandra a disservice if I didn't write this review. The Home Depot is Lucky to have such a wonderful employee who knows the true value in excellent customer service.

The employees were all very helpful and they are polite, going the extra steps to be sure I feel I am getting what I need. thanks to all the good employees at the cottonwood store.

Good people and good store