Filter Reviews By:Rating, Profile, Gender, Age (601)
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Showing 1-30 of 601 reviews
Jan 22, 2023
Great customer service.
I did not purchase anything of importance this time other than a cold drink but if I have a problem I will come to the home Depot.
by
Recommended
Dec 13, 2022
CLEAN IT UP
WHEN YOU GET OUT YOUR CAR THE PARKING LOT IS SO NASTY AND ITS EMBARRASSING. THE CARTS ARE ALL OVER, THE PERSON AT THE DOOR DOESN’T LIKE HIS JOB NO GREETING. EMPTY CARTS ALL THROUGH THE STORE. AND I GET TO THE CHECK OUT LINE WHICH IS ON STRAIGHT LINE ALL THE WAY BACK BY CUSTOMER SERVICE. I SEE WHY CARTS EMPTY CARTS ALL EVERYWHERE PEOPLE ARE LEAVING LINES TO LONG I LEFT AS WELL. CLEAN IT UP PLEASE. DO MANAGEMENT EVEN WALK AROUND OUTSIDE AND SEE ALL THAT TRASH. NEED A NEED CHECK OUT SYSTEM
by
Nov 6, 2022
Great Service
I was impressed that the team brought the merchandise to my vehicle and added a red flag for safety. I would not have thought about this safety measure.
by
Recommended
Oct 3, 2022
Satisfied
Very helpful and the store was well organized
by
Recommended
Sep 30, 2022
The very large store did not intimidate me because I was helped right away
I bought a Glacier Bay 18 inch vanity combo today and I love it for only $129.00 and it will be better used than my present large sink with the Pedestal.
by
Sep 27, 2022
Great service!
I was able to go and get the right item and come back to the register and didn't have to wait again. Great service Chicago!
by
Recommended
Aug 26, 2022
Doing 2Much.
They Are So Focused On Theft @ Self Check-Out, The Male Cashier Took My Item Out Of My Hand And Scanned It Twice..
by
Aug 2, 2022
Great shopping experience
I purchased custom blinds from here 3 years ago for my kitchen. I went back today to buy custom blinds for my living room.
by
Recommended
Jul 16, 2022
Two wonderful employees
Gary, from the Pro desk, and Kiere, the new male employee, made my experience amazing. True customer service, customer support, and they went extremely above and beyond. Gary from the pro desk was attentive, thorough, and accomodating. I was amazed at his demeanor, very positive, and patient. He saw an error in the system and addressed it immediately. Kierr the new male employee went above and beyond to assist me with looking for an item. He did not blow me off, but he walked me the appropriate aisles until he found the right part for me. He said, "I'm learning as well, it may not be something I'm familiar with but at least I'll know next time. Kudos to thse two and I pray they are praised and valued for this review. Thank you gentlemen. From Unique
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Recommended
Jul 6, 2022
Long line but worth it.
There is always a line for the checkout, but it moves fast and keeps things orderly. A lot better than waiting to go into the store at the start of the pandemic.
by
Apr 28, 2022
Ms Barbara hates her life and cashier job
Worst cashier ever . Angry , IMPATIENT , entitled , Rude , self absorbed and Lazy / slow. She talks to people likes she’s better then them. I spend thousands at this store and treat people with respect and kindness. If u hate ur job then quit , she is supposed to be customer service
by
Apr 15, 2022
No Customer Service
I went to this store to purchase a vaccum belt.I was not sure if this was the right belt for my vaccum cleaner.Seem like no one worked in this department or they were just hiding from the customers.They were not doing what they were getting paid to do.
by
Feb 15, 2022
Knowledgeable employees
I've visited Home Depot hundreds of times, but was just truly blown away by Barbara's customer service skills, because of Barbara i will definitely shop at Home Depot first before shopping at other such stores.
by
Recommended
Jan 31, 2022
My favorite
I love shopping at home depot even when I don’t have a project I like to go and look at ideas of home projects I my start In the future
by
Jan 2, 2022
NONcompliance with City of Chicago and State of Illinois health mandates
The store has a convenient location but I now hesitate to shop at this location. Most of the cashiers do NOT comply with the City of Chicago and the State of Illinois mask/face covering mandates. Covid19 infection rates in the U S are now at over 300,000 per day and the employees of this store are not complying with mandates. In fact a female employee raised her voice at me and made derogatory remarks at me and she continued to do so even after another employee intervened. I made no response or remarks to this employee. I stood in shock with my shopping car as the employee was combative and argumentative, raising her voice while NOT wearing any mask nor face covering.
by
Nov 9, 2021
fast trip
went in to get a few things,found them quickly and no long waiting line
by
Recommended
Oct 19, 2021
Store 1914
I love this store!!! The employees are qualified and highly trained. They handle and know how to handle the business. It May be tpo fast paced for the casual plant buyer but for me it is PERFECT!!! KEEP UP THE GOOD WORK WITH GOOD AND WELL TRAINED PEOPLE!!!
by
Recommended
Jul 28, 2021
The salesman James in appliances was very helpful
The salesman James in appliances was very helpful
by
Verified Purchase
Recommended
Jul 23, 2021
If you are looking for appliances, go see Mallonise Scott at this store! She is the best - knowle...
If you are looking for appliances, go see Mallonise Scott at this store! She is the best - knowledgeable, thorough, kind, helpful. You name it, she is the complete package when it comes to sales. You can't go wrong!
by
Verified Purchase
Recommended
Jul 17, 2021
Great employees and no long lines!! Will be back!!
Great employees and no long lines!! Will be back!!
by
Verified Purchase
Recommended
Jul 11, 2021
I love this Store and the Staff.
I love this Store and the Staff.
by
Verified Purchase
Recommended
Jul 9, 2021
Amber at the Pro Desk is 5 Star! She was patient and helpful - an anomaly at this Home Depot!
Amber at the Pro Desk is 5 Star! She was patient and helpful - an anomaly at this Home Depot!
by
Verified Purchase
Recommended
Jun 30, 2021
Great shopping experience
Great shopping experience
by
Verified Purchase
Recommended
Jun 30, 2021
Excellent staff through out the store they were very knowledgeable about the products and helpful...
Excellent staff through out the store they were very knowledgeable about the products and helpful great great store.
by
Verified Purchase
Recommended
Jun 12, 2021
The store was clean and the people in the paint department was very helpful. I had chosen the wr...
The store was clean and the people in the paint department was very helpful. I had chosen the wrong kind of paint and the rep working in the paint department had a colleague to show me which paint I needed, They both were very helpful and concern. My cashier was very helpful and polite also.
by
Verified Purchase
Recommended
Jun 6, 2021
Quick and easy with customer service and felt very welcoming
Quick and easy with customer service and felt very welcoming
by
Verified Purchase
Recommended
Jun 6, 2021
The customer service desk was awesome!
The customer service desk was awesome!
by
Verified Purchase
Recommended
May 24, 2021
The store was nice and clean, all employees wore mask, practiced social distancing, greeted at th...
The store was nice and clean, all employees wore mask, practiced social distancing, greeted at the entrance with a friendly smile.
Entrance employee was very helping in giving directions to particular department that was requested.
by
Verified Purchase
Recommended
May 21, 2021
John was very helpful, patient and pleasant during my entire shopping.
John was very helpful, patient and pleasant during my entire shopping.
by
Verified Purchase
Recommended
Apr 28, 2021
Great store helpful customer service. In & out without any problem!
Great store helpful customer service. In & out without any problem!